Eastern Leisure Centre brings so much value to our community! It has amazing vibes, a variety of activities, and makes you feel welcome every single time.
Company replied
Location
Switch locationLlanrumney Ave, CF3 4DN Llanrumney, GB
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The fitness class tutors are excellent. Most of our class are elderly, with many (such as myself) having recently undergone surgery - a hip replacement in my case. Exercises are clearly designed to me... See more
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The Eastern Leisure Centre has a wide range of classes including specialist classes for people with disabilities or health issues. The staff are very friendly and helpful. Plenty of parking available... See more
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I signed up on a monthly basis for swimming but when I booked there were 22 places available only to be told when I was in the pool that the children were coming in to have swimming lessons so we we... See more
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
Llanrumney Ave, CF3 4DN, Llanrumney, United Kingdom
4.6
Excellent
69 reviews
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Clean and spacious facilities
Clean and spacious facilities, friendly staff and instructors. The children really felt safe and secure in the swimming pool.
November 10, 2023
Reply from Better - Eastern Leisure Centre
Good Evening Anthony,
Thank you for your review.
We are very happy to hear that you are enjoying your membership at the Eastern Leisure centre. We hope you continue to enjoy this centre and the great activities they have available.
Kind regards,
Charmaine
Reply from Better - Eastern Leisure Centre
Good Evening Chris,
Thank you for your review.
We are very happy to hear that you are enjoying your membership at the Eastern Leisure centre. We are also glad to hear that you found the booking system easy to navigate so was able to book your swim online without any issues. We hope you continue to enjoy the Eastern leisure centre and the great activities they have on offer.
Kind regards,
Charmaine
Nice welcoming atmosphere
Great friendly class and helpful trainer, it was my first time in a gym and I didn't hate it! :-)
September 27, 2023
Reply from Better - Eastern Leisure Centre
Hi Chloe,
Thank you for your review.
We are delighted to hear you enjoyed your class at Eastern and hopefully, you will not only not hate it but you will love it!
Warm Regards
Hazal
Reply from Better - Eastern Leisure Centre
Hi Paul,
Thank you for your review.
We are happy to hear that you are enjoying the facilities at Eastern Leisure Centre and have passed your comments onto the centre.
Warm Regards
Hazal
I'd booked a Tai Chi class for 21st…
I'd booked a Tai Chi class for 21st September when I arrived i was informed that the class had been cancelled. I wasn't notified and even though i appreciate illnesses are unavoidable it would have been nice to have received a text informing me of the cancellation.
September 21, 2023
Reply from Better - Eastern Leisure Centre
Hi Jennifer,
Thank you for your review.
We endeavour to always contact our customers, giving as much notice as possible although sometimes depending on the reason for the cancellation, this may not always be possible.
We are sorry for any inconvenience this cancellation caused.
Warm Regards
Hazal
The staff was very helpful easy to join…
The staff was very helpful easy to join excellent
August 1, 2023
Reply from Better - Eastern Leisure Centre
Good Afternoon Liam,
Thank you for your review.
We are delighted to hear that you are enjoying the Eastern Leisure Centre and the great activities they have on offer. We are also delighted that you find the joining system easy to navigate and was able to find the best membership for your circumstances. We hope you can continue to enjoy your membership at this centre. I will pass on your lovely feedback for the attention of the centre staff.
Hope this helps.
Kind regards,
Charmaine
Eastern Leisure Centre, Cardiff
Memberships were explained and I was offered the best deal for my circumstances.
Staff are friendly and welcoming.
The app is easy to navigate.
Messaging system is good if you are on a waiting list for a specific class.
July 26, 2023
Reply from Better - Eastern Leisure Centre
Good Morning Heather,
Thank you for your lovely review.
We are delighted to hear that you are enjoying the Eastern Leisure centre and the great activities they have on offer. We are also delighted that you find the booking system easy to navigate and the staff were friendly and welcoming when advising you of the best membership for your circumstances. We hope you can continue to enjoy your membership at this centre and I will pass on your lovely feedback for the attention of the centre staff.
Hope this helps.
Kind regards,
Charmaine
A leisure centre for all abilities
This leisure centre has been on my doorstep for many years and I have never used it. However I was referred to a physio course that was in this centre, I was so impressed with the facilities that I have now taken a membership. I am happy with the relaxed atmosphere of the centre and the staff are helpful and pleasant. Should have joined years ago.
July 25, 2023
Reply from Better - Eastern Leisure Centre
Good Morning Stephen,
Thank you for your lovely review.
We are delighted to hear that you are enjoying the Eastern leisure centre. We pride ourselves on our excellent customer services and facilities so we are delighted to hear that this is the experience you have received so far. We hope you continue to enjoy the relaxed atmosphere of the centre and the great staff. I will ensure to pass on your lovely feedback for the attention of the centre.
Kind regards,
Charmaine
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