Lovely, helpful staff. However no spin bike which is crucial in managing my health condition. Please invest in more spin bikes for the gym area or allow gym members access to the spin bikes without... See more
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Location
Switch locationOff waterhall Road, CF5 3LL Fairwater, GB
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This is the first time that I have joined a exercise class of any kind and all of the instructors that I have had contact with have been very good at explaining everything to me and made me feel very... See more
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Very kind and helpful staff. I use the swimming pool, the gym and soft play. I am yet to attend a fitness class, but I'm looking forward to it as it provides a good sense of community whilst looking a... See more
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Happy to chat over the phone. Too busy right now. Excellent “front of house” people at Fairwater Leisure Centre plus excellent instructors.
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
Off waterhall Road, CF5 3LL, Fairwater, United Kingdom
4.4
Excellent
45 reviews
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All the information I needed was…
All the information I needed was available and easy to access. The online system was easy to navigate.
Centre staff were very friendly and helpful.
June 18, 2023
Reply from Better - Fairwater Leisure Centre
Hi Tidziwe,
Thank you for taking the time to leave us a 5-star review.
We are happy to hear that you are happy with the simplicity of our online joining/booking system and the level of service being offered by our brilliant staff.
We hope you have enjoyed using our fantastic facilities so far and continue to do so.
Thank you for choosing Better.
I can never get any info as to what is…
I can never get any info as to what is actually on for my kids at the Fairwater, Cardiff facility. I've tried calling, no one picks up. Tried emailing, nobody answers. The people on the phone try to email them to email me, they do not respond. I tried Facebook twice and they ignored me. They do not have anything on the website. What's the point in a leisure centre where nothing is happening for kids??
June 25, 2023
Unprompted review
Reply from Better - Fairwater Leisure Centre
Hi Rebecca,
Thank you for your feedback.
I have sent you a Find Reviewer request, please fill this out, so hopefully, I can assist you with finding the information you require.
Warm Regards
Hazal
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