Good gym. Would prefer they invested less in punching bags, leave that to boxing/MMA clubs and focus on more on lat pull down machines, cables, hack squat machines etc.. Friendly and welcoming staf... See more
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Location
Switch locationStanborough Road, AL8 6XE Welwyn Garden City, GB
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A good gym. Would be 5 star if not for busy periods when under 16s attend and also irritating punch bags. Ask for Tibor should you require assistance in the gym, very knowledgeable and helpful chap!... See more
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I've been coming here for about 3 years, maybe a little longer. Gym: it's got a good selection if equipment, staff are often available to assist with form, show how to use equipment etc. Tibor... See more
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I’ve been a member here for 6 years now. Very pleased with the facilities, massive gym with dumbbells upto 50kg Great staff too! Always willing to help, whether you need a spot or any other advice.... See more
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
Stanborough Road, AL8 6XE, Welwyn Garden City, United Kingdom
4.4
Excellent
185 reviews
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Always kind and helpful staff
Always kind and helpful staff
Spotlessly clean although pool could do with a bit of tlc
June 24, 2026
Reply from Better - Gosling Sports Park
Hi Jayne,
Thank you for your kind feedback!
We’re really pleased to hear you consistently find our staff kind and helpful, and that the centre is kept spotlessly clean.
We appreciate your comment about the pool needing a bit of TLC and will share this with the relevant team for review, as we’re always looking for ways to improve our facilities.
We look forward to welcoming you back again soon.
Warm Regards,
Hazal
Excellent place
Came for the This Girl Can taster session and it was great.
Staff were excellent, helpful and friendly and patient teaching a bunch of small kids!
June 17, 2026
Unprompted review
Reply from Better - Gosling Sports Park
Good Afternoon,
Thank you for your lovely review!
We're so happy to hear that you enjoyed the recent taster session with us.
It's great to know that our team were excellent, helpful, friendly and patient during your visit.
We hope to welcome you back again soon!
Warm Regards,
Kaisha
I’ve visited Gosling a couple times…
I’ve visited Gosling a couple times now. Each time the staff have all gone above and beyond.
Most recently I attended the ‘this girl can’ event at the ski slope. Having not skied for nearly 17 years I’ve been wanting to get back into it for a while. But due to time and finances I haven’t had the chance. As well as being unsure of my ability now. So imagine my joy when I saw this taster session!
I was greeted by Jess, who helped with the whole set up process. Then I started the session with Lucy. She helped us all with the basics, movement and manoeuvres. Then eventually we started on the smaller slope. After a 2 hour group lesson I think I’m ready to actually look into booking a proper lesson or two! And can’t wiat to progress myself even more.
I really enjoyed the evening and I can’t wait to learn some more again soon. Thank you so much!
June 17, 2026
Unprompted review
Reply from Better - Gosling Sports Park
Hi Vicki,
Thank you for your amazing review!
It's so great to know that you're enjoying your visits to our Gosling Sports Park, and we greatly appreciate your 5-star award.
We can't wait to welcome you back again soon!
Warm Regards,
Kaisha
Reply from Better - Gosling Sports Park
Hi Tarra,
Thank you for your review!
We're thrilled to hear that you had a stress-free party at our Gosling Sports Park.
We hope to welcome you all back for some more fun soon!
Warm Regards,
Kaisha
We had a trampolining party for our…
We had a trampolining party for our 7year old. The staff were friendly and helpful, the party room was air conditioned and clean. The communication before was excellent and nothing was too much trouble. Highly recommend for a stress free party!
May 31, 2026
Unprompted review
Reply from Better - Gosling Sports Park
Hi Carly
Thank you for your review, and Happy Birthday!
We are very pleased to see that the party went smoothly and that our team made it stress-free.
It is also great to hear that the facilities were cool and clean!
We really appreciate the recommendation, and hope to see you again next year!
Kind Regards
Amir
Reply from Better - Gosling Sports Park
Hi,
Thanks for your review.
We are so pleased to hear that you are enjoying Gosling Sports Park!
Warm Regards
Hazal
Used the trampoline park for my…
Used the trampoline park for my daughters 5th birthday party. It was amazing and they all had a brilliant time would recommend. Thank you ☺️
May 17, 2026
Unprompted review
Reply from Better - Gosling Sports Park
Hi Jules,
Thanks for your review.
We are so pleased to hear that you and your guests had such a great party at Gosling Sports Park and we look to welcoming you back soon!
Warm Regards
Hazal
Reply from Better - Gosling Sports Park
Hi John,
Thanks for your review.
We are so pleased to hear that you and your family are enjoying Gosling Sports Park!
Warm Regards
Hazal
Birthday partyHad my daughter birthday party there
Had my daughter birthday party there. Staff super friendly and helpful. Kids absolutely loved it. The only negative the party room was very hot but to be fair kids did not mind it. Would definitely recommend.
April 26, 2026
Unprompted review
Reply from Better - Gosling Sports Park
Hi Ada,
Thank you for your lovely feedback!
We’re so pleased to hear your daughter’s birthday party was a success and that the staff were friendly and helpful.
It’s great to know the kids had such a fantastic time. We’re glad you chose to celebrate with us.
We appreciate your comment about the party room temperature and will share this with the team.
We hope to welcome you again soon!
Best wishes
Azaria
What a great kids' party
What a great kids' party. Also, the staff was super helpful and friendly. I personally would like to thank Casper.
April 26, 2026
Unprompted review
Reply from Better - Gosling Sports Park
Hi Jason,
Thank you for your lovely feedback!
We’re so pleased to hear you had a great kids’ party and that the staff were helpful at the Gosling Sports Park.
We’ll be sure to pass your thanks on to Casper, he’ll be delighted to hear it.
We hope to see you again soon!
Best wishes,
Azaria
Excellent trampolining party
A great trampolining party for my six year old son at Gosling Sports Park. Online booking and communication ahead of the party was super efficient, and staff support during was great. Thank you!
April 19, 2026
Unprompted review
Reply from Better - Gosling Sports Park
Hi Julie,
Thanks so much for your lovely feedback!
We’re really happy to hear you decided to have your party with us!
It’s great that the booking process was smooth for you and that the team looked after you well on the day too.
We’ll make sure your kind words are shared with everyone involved.
We really appreciate you taking the time to write this, hope to see you and your family again soon!
Warm regards,
Azaria
Reply from Better - Gosling Sports Park
Hi Bernard
Thank you for your fantastic review
We are so delighted to receive this feedback.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Rachel
Great trampoline party
Great trampoline party for my 7 year old and her 9 friends. Lovely, clean facilities, safe environment and super helpful staff member Sam made it as easy as possible. Thank you! Would highly recommend.
March 28, 2026
Unprompted review
Reply from Better - Gosling Sports Park
Hi Katherine,
Thank you so much for your wonderful review!
We’re thrilled to hear your daughter’s trampoline party was such a great experience and that everyone had an amazing time. It’s lovely to know you found our facilities clean and welcoming.
A special thanks for highlighting one of our team members, we’ll be sure to share your kind feedback with them!
We always aim to make every party as easy and enjoyable as possible.
We really appreciate your recommendation and hope to welcome you back again soon for more fun!
Warm regards
Azaria
We had a lovely birthday party for my 4…
We had a lovely birthday party for my 4 year old. We were so well looked after by Daisy - thank you
Great venue for little ones who like to bounce
March 29, 2026
Unprompted review
Reply from Better - Gosling Sports Park
Hi Emma,
Thank you for your kind review!
We’re so glad your little one had a lovely birthday party and that everything went smoothly.
It’s great to hear you felt well looked after, we’ll be sure to share your thanks with the team.
We appreciate your feedback and hope to see you again soon for more bouncing fun!
Warm regards
Azaria
The party staff is superhelpful and…
The party staff is superhelpful and they sort all for you, idealmparty for a group of active children
March 22, 2026
Unprompted review
Reply from Better - Gosling Sports Park
Hi Aary,
Thank you for your wonderful feedback!
We're so happy that our staff have been super helpful in planning your birthday party bookings at our Gosling Sports Park.
We also really appreciate your recommendation.
Thank you again for your kind words!
Warm Regards,
Kaisha
Fantastic trampoline party venue!
Fantastic trampoline party venue!
Thanks
March 15, 2026
Unprompted review
Reply from Better - Gosling Sports Park
Hi Alexandra,
Thanks for your review.
We appreciate you awarding us 5 stars!
It is great to hear that you are enjoying the Gosling Sports Park and we look forward to welcoming you back soon!
Warm Regards
Azaria
limited class spaces
I have been a member now for 3 weeks and only managed to get in 1 yoga class as it is always booked, also have not been able to book any pilates classes at all
March 5, 2026
Reply from Better - Gosling Sports Park
Hi Lisa,
Thank you for your feedback, and we’re sorry to hear about your experience so far.
Our classes, including yoga and Pilates, can be very popular and often book up quickly, particularly during peak times.
We understand how disappointing it can be when you’re unable to secure a space, especially as a new member.
We're also deeply sorry for any inconvenience and frustration this may have caused.
The slots for Fitness Classes are released 7 days in advance at 22:00, which may help you to book this.
We recommend checking the booking system regularly as cancellations do occur, and spaces can become available closer to the class time.
Thank you again for your feedback!
Warm Regards,
Kaisha
Gosling Centre
The staff at the Gosling Centre are very nice and helpful. However, the booking system for activities is not very efficient or user friendly. I find it, often, difficult to secure the class I want and it seems pot luck as to whether I get a booking for a given time and day. There must be a better way of doing things!
Update: in response to Better 's response . I understand that I need to be online at 10 pm to book a class. The demand for some classes outstrips the available places. Today, I was on the waiting list for a class, I received an email at 8.30am telling me to hurry as a space was available however, at 8.31 am the space was gone. You must agree this is ridiculous, I couldn't have been any quicker. . I look forward to your response.
February 18, 2026
Reply from Better - Gosling Sports Park
Hello Rosie,
Thank you for your detailed comments and feedback.
I'm sorry to hear that you've been having trouble securing a booking for your preferred activities. Please note that our booking lines open at 10pm each evening for the following day, which might give you a better chance to book in advance. I hope this helps improve your experience.
Kind regards
Jasmine
[Update]
Hi Rosie,
Thank you for responding!
Please note that everyone on the waiting list is sent the same email.
This means that the free space is provided to the individual who booked this first.
We deeply apologise for any inconvenience and frustration this has caused.
We also really appreciate your feedback regarding our booking System, as this will help us to make improvements.
For any further issues, please contact us at customerservices@gll.org
Thank you again for your feedback!
Warm Regards,
Kaisha
Very helpful staff very clean gym and…
Very helpful staff very clean gym and facilities all round good service
February 4, 2026
Reply from Better - Gosling Sports Park
Hi,
Thank you for your great feedback!
We’re delighted to hear that you find our staff helpful and the gym and facilities clean at our Gosling Sports Park.
Providing a high-quality, welcoming environment is very important to us, so it’s wonderful to know you’ve had a positive experience.
We look forward to seeing you again soon!
Warm Regards,
Kaisha
I’m not happy to be honest
I’m not happy to be honest. I signed up and my son is only been able to go once every time we tried to book the whole week is always booked out and you only have a week slot to choose from this was an opportunity for my son to be more active have somewhere to go after school to be physically active but it has failed him and I’m paying for the privilege of him not being able to go and I’m paying each month Really considering in cancelling my membership as I can never get him a slot to be able to even attend, I have spoken to the venue and I’ve been told I have to email even though I spoke to the manager of better venue in Welwyn Garden City to be honest I feel that I should have a refund for this month as he hasn’t even been able to go apart from one time I think your system doesn’t work.
February 11, 2026
Reply from Better - Gosling Sports Park
Hello Lisa,
Thank you for your comments and feedback,
We are truly sorry that you are not able to book the Junior Gym sessions. Please be advised that the booking for next day are released 10pm each night.
I hope this will be able to assist you with your booking.
Kind regards
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