Good gym. Would prefer they invested less in punching bags, leave that to boxing/MMA clubs and focus on more on lat pull down machines, cables, hack squat machines etc.. Friendly and welcoming staf... See more
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Location
Switch locationStanborough Road, AL8 6XE Welwyn Garden City, GB
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I've been coming here for about 3 years, maybe a little longer. Gym: it's got a good selection if equipment, staff are often available to assist with form, show how to use equipment etc. Tibor... See more
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I’ve been a member here for 6 years now. Very pleased with the facilities, massive gym with dumbbells upto 50kg Great staff too! Always willing to help, whether you need a spot or any other advice.... See more
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A good gym. Would be 5 star if not for busy periods when under 16s attend and also irritating punch bags. Ask for Tibor should you require assistance in the gym, very knowledgeable and helpful chap!... See more
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
Stanborough Road, AL8 6XE, Welwyn Garden City, United Kingdom
4.4
Excellent
185 reviews
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Fun party!
Children had a great time at the party, was very easy to book and plan. All went smoothly.
November 9, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Dear customer,
Thank you for your wonderful feedback. We are thrilled to hear that the kids had a fantastic time and that the booking process was smooth. We hope to welcome you back to our facilities for more fun activities!
Kind regards,
Sara
Signed my son up to the 4 week ski…
Signed my son up to the 4 week ski lessons. Class was small and the instructor’s were helpful and gave the group great feedback. I was very impressed with how much my son progressed and he was able to ski confidently from the top of the main slope by the end of the last session. We were so we have recommended the lessons to friends who have booked their son and daughter in for lessons too.
October 4, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hello Debbie,
Thank you very much for your comments and feedback.
Warm Regards.
The receptionists are excellent.
October 18, 2025
Reply from Better - Gosling Sports Park
Hi Jo
Thank you for your review.
This is great to see, and we hope you also like using the facilities at Gosling Sports Park!
Kind Regards
Amir
Soft play party.
Soft play party.
It was a smooth running party. The staff were all very helpful and the kids enjoyed it. Would recommend for young children.
October 5, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Ellen
Thank you for your review and recommendation.
We are very pleased to see that the birthday party was enjoyed, and the centre staff were available to assist with any enquiries.
We hope to see you again next year!
Kind Regards.
Amir
The perfect party venue
The team, mainly Daisy, were incredibly helpful and welcoming. The facilities were excellent. The room perfect for the event. The children had a great time. Many thanks!
October 11, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hello Mr Stuart,
Thank you for your fantastic review!
We are so delighted to hear that our Team were able to assist you and make this a memorable event.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the agent who assisted you!
Warm Regards
Aaiasa
Great venue for party and helpful staff
We held a trampolining birthday party here (for the second time) and we were really impressed by the helpfulness of the front desk team who were friendly and even gave us assistance moving all the party goods to and from our car. They also checked-in regularly to make sure everything was going well. Wish I had remembered the name of the young man who was helping us, as I would have given him a mention here
September 6, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Chris,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying our facility at our Gosling leisure centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Aaiasa
NO AIR CON
Firstly would like to say party host was lovely nothing was too much. Had a smile on her face and was very helpful. The children had a great time and overall soft play facilites were great for a party. The downside was it is extremely hot in the soft play with no air con which makes the soft play area smell very musky. Parents and children were very very hot. Surely as a business offering these facilities you have a duty of care. Children could get overheated. The birthday cake which alot of effort went into had melted after half hour of being there. Whilst I understand an aircon unit may not be compatible with your roof structure you need to invest in portable air con units at least!
August 17, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi T/A,
Thank you so much for your feedback and for choosing to celebrate your special day with us. We're delighted to hear that your party host made a positive impression and that the children had a great time enjoying the soft play facilities.
We truly appreciate your honest comments regarding the temperature inside the soft play area. We understand how uncomfortable it can be when the space gets too warm, and we're genuinely sorry to hear that this impacted your experience — particularly the birthday cake. The well-being of our guests, especially children, is extremely important to us, and your concerns are taken very seriously.
While we are aware of the limitations of our current building structure when it comes to traditional air conditioning, we agree that further solutions are needed, and your suggestion of portable air con units is a valuable one. We are actively exploring options to improve airflow and cooling, especially during warmer months.
Thank you again for your feedback — it’s comments like yours that help us improve and provide a better experience for all our guests. We hope to welcome you back again under cooler and more comfortable conditions.
Warm regards,
Charmaine
We just had our son’s 4th birthday…
We just had our son’s 4th birthday party at the trampoline park. Staff were extremely helpful and everything went really well - he had a fantastic time. We purposely selected the 10am under 4-5yrs session as it’s normally more quiet and the little ones can run around without being knocked over by the bigger ones. It also meant that we could have access to the party room to set up as soon as we arrived as it was the first session of the day. Definitely recommend if you are having a party for a smaller child. It was a little warm inside but as it was fairly empty this particular day, it was fine. My only feedback would be that information is not very clear when booking online - e.g minimum age 18months, total number of adult bouncers included in price (which is only 8 adults for 15 children - this doesn’t make much sense for a toddler session, I think it should be same amount of adults as children due to their age). All in all, would definitely recommend for a great party!
August 16, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Jodie,
Thank you so much for celebrating your son’s 4th birthday with us and for taking the time to share such a thoughtful review! We're thrilled to hear that he had a fantastic time and that our team was able to help make the day run smoothly.
We really appreciate your feedback regarding the online booking information. You're absolutely right — clarity around minimum age requirements and adult bouncer allocations is especially important for toddler sessions, and your comments have been passed along to our team to review and improve that experience.
We're also glad the quieter morning session worked well for your group, and we’ll definitely take the note about the temperature onboard too. Thank you again for your kind recommendation — we hope to welcome you and your family back again soon for more fun!
Warm regards,
Charmaine
Reply from Better - Gosling Sports Park
Hi Ella,
Thank you so much for your kind words!
We're thrilled to hear you enjoyed your experience with us at the Gosling Sports Park. Cleanliness and friendly service are top priorities for our team, so it means a lot to know we’re hitting the mark.
We hope to welcome you back again soon!
Kind regards,
Charmaine
As a retuning member the set up process…
As a retuning member the set up process on the app was confusing. However a trip to Gosling helped. Jesse at the centre was particularly helpful and knowledgeable and after a few iterations she sorted out the issue.
July 20, 2025
Reply from Better - Gosling Sports Park
Hi Nigel,
Thank you for taking the time to share your feedback.
We're sorry to hear that the app setup process was confusing, but we're glad Jesse at Gosling was able to assist you. We'll be sure to pass on your kind words—she’ll be thrilled to know she made a difference. Your input is valuable and helps us improve the experience for all members.
We look forward to welcoming you back soon!
Warm regards,
Charmaine
Room for improvement
My daughter enjoyed her birthday party, however there are a few things that you could improve on for a better experience. Firstly, the weather was hot an sunny on Saturday, however we were disappointed to know that there is no air conditioning in gosling sports park! The trampoline park was like a sauna and kids soaked with sweat, it was just too much! Most parents weren't bouncing but we were all still so hot and uncomfortable, and all they had was one pathetic fan! We felt sorry for the poor staff who have to work in that heat all day! Secondly, there is nowhere cool to leave presents or food before the party room was open for us, which is 45 mins after the start of the bouncing! However, luckily for us the kind staff in the cafe kindly allowed us to put our sandwiches and cakes in their fridge so they didn't melt in the heat. Lastly, I understand there are parties back to back (I guess for profit), but we felt rushed at the end to clear our stuff so the next party could have the room. I would suggest having a short break (maybe 10-15 mins) after one party finishes so the staff can properly clean so they wouldn't be in such a rush to push the party before out. It just all felt very rushed! However, having said these comments, my daughter did enjoy her party with her friends but a few improvements can be made.
Thank you for your reply, I hope you get the air con installed soon.
July 12, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hello Natalie,
I would like to thank you for your comments and feedback.
We are currently in the process of arranging the installation of air conditioning in the center. It is regrettable that your event coincides with one of the hottest weekends of the year, which didn't stop your daughter from having fun at her party.
Kind Regards.
We had a trampoline party for our son’s…
We had a trampoline party for our son’s 7th birthday and the staff were extremely helpful. It was well organised and the children had enough time to bounce and then eat. The only downside is that the heat was quite unbearable at times. I appreciate it’s been very hot recently but investment in air-con or more fans would have made the experience far more pleasant for all. I honestly don’t know how the staff manage working in that heat all day.
July 12, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Daphne,
Thank you so much for sharing your experience with us!
We’re thrilled to hear that your son’s 7th birthday trampoline party was a hit and that the staff were able to make the day go smoothly for you and the kids. We totally understand your feedback about the heat, and we’re sorry it affected your experience. We are always looking for ways to improve, and your suggestion about adding more fans or air conditioning is something we'll definitely take into consideration. We appreciate your understanding, especially regarding how the staff manages in those conditions.
Thanks again for your kind words and constructive feedback — we hope to see you again soon!
Kind regards,
Charmaine
Excellent party very accommodating…
Excellent party very accommodating staff. Safe and great access to a party room. We also ordered food from the cafe which was great.
The only minor detail was there was no aircon in the party rooms and it was unbearably hot. However, it wouldn’t put me off doing a party x
July 13, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Charlotte,
Thank you so much for your kind review!
We’re thrilled to hear you had an excellent time at the Gosling Sports Park during your party and enjoyed the food from the café. We also appreciate your feedback regarding the air conditioning. We understand how important comfort is, and we’ll definitely look into ways to improve this for future events. We hope to welcome you back again soon for another fantastic celebration! 😊🎉
Kind regards,
Charmaine
Trampoline Party
I had a trampoline party for my sons 9th birthday party. The party went without a hitch and the staff were very helpful.
June 22, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Sarah
Thank you for your review, and Happy Birthday!
We are very pleased that your son's birthday was a success and that the staff at Gosling Sports Park were able to assist in providing a great party for him and his guests!
Kind Regards
Amir
I recently celebrated my twins' 6th…
I recently celebrated my twins' 6th birthday party at Goslings Park, and overall, it was a wonderful experience. The staff were exceptionally friendly, with the food and service from the café being quite satisfying. The children had a fantastic time. However, I would like to note that the heat was somewhat uncomfortable, as there were no air conditioning units in either the trampoline park or the party room. This made it a bit challenging for both the kids and parents on a warm summer day.
June 21, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi H V,
Thanks for your review.
We are so glad to hear that you had such a wonderful experience at Gosling Sports Park and appreciate your feedback in relation to the air-conditioning.
Warm Regards
Hazal
The staff were friendly and helpful for…
The staff were friendly and helpful for our trampoline party. It was great how easy they made the experience.
The downside was I rushed so hard to get the kids to eat and skipped cutting the cake as 30mins isn't very long to eat and put the cake in the party bags, 15mins to tidy up was a big struggle for me alone. I felt like I had to shimmy everyone away quickly so I could tidy up. There wasn't anyone in the room after me (they told me there was) so I needn't have worried. I think the 1.5h bounce is a good amount of time, but the room timing isn't long enough to be enjoyable, at least not for the parent, the kids had a great time.
June 14, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Lisa
Thank you for your review and for choosing us to host your trampoline party.
We’re so glad to hear the kids had a great time and that our staff helped make the experience smooth and easy on the day!
We appreciate you sharing your thoughts about the timing for the party room, and we will pass this on to the management team at the Gosling Sports Park.
Kind Regards
Amir
Reply from Better - Gosling Sports Park
Hi Mr. Lister,
I hope this message finds you well! I wanted to extend my heartfelt gratitude for your thoughtful feedback. It truly means a lot to us to know that you have noticed the cleanliness and accessibility of our facilities. We take great pride in maintaining a welcoming and hygienic environment for all our users, and your acknowledgement reinforces our commitment to these high standards.
Thank you once again for your support!
Best regards,
Charmaine
Great team on the ski slopes
Great team on the ski slopes. Super friendly and excellent tuition
February 6, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Caroline
Thank you for your review.
We are very pleased to see the Ski Instructors are providing an excellent lesson and hope you attain the skills and confidence you desire!
We hope to see you soon.
Kind Regards
Amir
Amazing team
Amazing team, lovely environment, and great coaching. It would be even better with an on-site changing room and a bit more maintenance support, but overall, everything is very good.
May 22, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Geetha,
I hope this message finds you well! I wanted to take a moment to express our heartfelt gratitude for your kind words. It truly warms our hearts to know that you enjoy being part of our team and appreciate the environment and coaching we strive to provide at the Gosling Sports Park.
Your insights regarding the changing room and the maintenance support are invaluable to us. We are committed to creating the best experience possible for everyone, and your suggestions will certainly be taken into account as we look for opportunities to improve.
Thank you once again for your ongoing support and for being an essential part of our community. We’re so glad to have you with us, and we look forward to continuing to enhance our shared experience.
Warm regards,
Charmaine
The app isn’t very good
The app isn’t very good. It won’t accept my log in when trying to set up extras. Should be an option to bring a friend or recommendation. Nothing and so much hard to do. Some areas are up to date others really do need some work doing. But works for what I need.
May 20, 2025
Reply from Better - Gosling Sports Park
Hi Customer,
Thank you for your feedback!
We're sorry to hear you're having trouble logging in and setting up Better extras. Please email Boostworks directly for assistance with logging into Better Extras. Their email details will be at the bottom of the email communication you receive from them. Your suggestions about adding a “bring a friend” option and recommendations are really valuable, and we’ll share them with our team. We’re also working on improving the app’s consistency and updating all areas soon. We appreciate you sticking with us and hope to make your experience much smoother going forward!
Kind regards,
Charmaine
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