Good gym. Would prefer they invested less in punching bags, leave that to boxing/MMA clubs and focus on more on lat pull down machines, cables, hack squat machines etc.. Friendly and welcoming staf... See more
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Location
Switch locationStanborough Road, AL8 6XE Welwyn Garden City, GB
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I've been coming here for about 3 years, maybe a little longer. Gym: it's got a good selection if equipment, staff are often available to assist with form, show how to use equipment etc. Tibor... See more
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I’ve been a member here for 6 years now. Very pleased with the facilities, massive gym with dumbbells upto 50kg Great staff too! Always willing to help, whether you need a spot or any other advice.... See more
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A good gym. Would be 5 star if not for busy periods when under 16s attend and also irritating punch bags. Ask for Tibor should you require assistance in the gym, very knowledgeable and helpful chap!... See more
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
Stanborough Road, AL8 6XE, Welwyn Garden City, United Kingdom
4.4
Excellent
185 reviews
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Reply from Better - Gosling Sports Park
Hi Jasmine
Thank you for your review.
We apologise for the delay in fixing the gym equipment and hope you have been able to enjoy the other available facilities and equipment.
Kind Regards
Amir
Great place for kids' party
We held our twin girls' 8th birthday party at Gosling's trampoline/soft play over the weekend. It was wonderful. The staff were friendly, proactive and accommodating. It was all very slick and smooth - I'd highly recommend for parties... and now that we've been, I imagine we'll be going more frequently!
May 11, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Stephanie,
Thank you so much for your lovely review!
We're thrilled to hear that your twin girls had a wonderful 8th birthday celebration with us at the Gosling Sports Park. It’s great to know our team helped make the day special and that everything ran smoothly. We really appreciate your recommendation and look forward to welcoming you and your family back again soon – whether it’s for another party or just some fun playtime! 🎉😊
Kind regards,
Charmaine
My class instructer was the best Phil at the Gosling.
My class instructer was the best. He has done so well , his class volume has increased over 100%. Well done 😁
April 29, 2025
Reply from Better - Gosling Sports Park
Hi Andrea,
Thanks for your review.
We are so happy to hear that you are enjoying the classes at Goslingl!
Warm Regards
Hazal
A pleasant and good atmosphere and good…
A pleasant and good atmosphere and good vacillates
April 14, 2025
Reply from Better - Gosling Sports Park
Hi Robert,
Thank you for your kind words!
We're so glad to hear you’re enjoying the pleasant atmosphere and finding the facilities to your satisfaction.
Your feedback is greatly appreciated, and we look forward to welcoming you back soon!
Better is a great venue with excellent…
Better is a great venue with excellent amenities. The trampoline parties are enjoyable for kids, though some aspects could improve. Staff are helpful, and the jumping area is fantastic, but the party rooms lack music options and minor logistical issues like water availability need addressing. Overall, a solid choice for kids' activities! ⭐⭐⭐⭐
March 19, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Aislyn,
Thank you for your thoughtful review!
We're so glad you enjoyed the trampoline area and had a great experience with our staff at the Gosling Sports Park. We also appreciate your feedback about the party rooms and water availability – we're always looking for ways to improve, and we'll take your suggestions into account. We hope to see you again soon for another fun-filled visit! 😊
Kind regards,
Charmaine
Excellent stuff
Excellent stuff, the facilities are amazing. Everything is new and clean, the room for the party was the perfect size. They had a bluetooth speaker to connect to so the kids could dance and jump around. The trampoline park itself has just had a refurb, and there is this amazing soft play part to play in. It's really great, well organised, safe, clean, staff are friendly and helpful. I can't really complain about anything... I do wish the car parking was free there though, I think it's bad that you pay for a class or party in this case, and you still have to pay parking. But that is pretty minor with all things considered.
April 5, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Gary,
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience and that you enjoyed the facilities, the newly refurbished trampoline park, and the soft play area. It’s wonderful to know that the kids had a blast and the room was just the right size for the party. We also appreciate your feedback about the parking; we completely understand how that could be a bit of an inconvenience, and we’ll certainly take it into consideration for the future.
Thanks again for sharing your thoughts, and we hope to welcome you back soon!
Warm regards,
Charmaine
The staff and facilities are excellent.
The staff and facilities are excellent.
Everyone is extremely friendly and the spa pool is second to none.
A fantastic venue to keep fit and healthy.
April 1, 2025
Reply from Better - Gosling Sports Park
Hi Jan,
Thank you so much for your kind words!
We’re thrilled to hear you enjoyed the staff, facilities, and the spa pool at the Gosling Sports Park. It's wonderful to know that you had a fantastic experience and found our venue perfect for keeping fit and healthy. We look forward to welcoming you back soon!
Kind regards,
Charmaine
Brilliant venue
Brilliant venue - relaxed and helpful staff - we had a brilliant party - can recommend 100% 🥳
March 30, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Johanna,
Thank you so much for taking the time to share your fantastic review! We’re absolutely delighted to hear that you had a brilliant party at the Gosling Sports Park. It’s wonderful to know that you enjoyed our facilities and that our staff were able to contribute to such a memorable experience for you and your guests.
Your kind words about our team truly mean a lot to us! We strive to provide excellent service and create a welcoming atmosphere, so it’s rewarding to hear that we succeeded in making your event enjoyable.
We sincerely appreciate your recommendation and hope to see you back at the Gosling Sports Park in the near future. If you’re planning another gathering or event, please don’t hesitate to reach out to us—we’d love to help make it just as special!
Thanks again for your support! 🎉
Best wishes,
Charmaine
Needs improving
The changing rooms are very old and not very clean. The facilities in spa area are very dated and not always all working. The temperature of the pool most days is cold and not ideal for people using it as spa experience. Gym is good equipment well maintained and clean. Variety of machines.
March 25, 2025
Reply from Better - Gosling Sports Park
Hi Katie,
Thank you for sharing your feedback.
We're sorry to hear that your experience didn't meet expectations. We truly appreciate your input regarding the changing rooms, spa facilities, and pool temperature—these are areas we are actively working to improve. We're glad to hear you enjoyed the gym and its equipment. Your comments will help us prioritise the necessary updates and maintenance. We hope to have the opportunity to welcome you back and provide a better experience next time.
Kind regards,
Charmaine
Fantastic trampoline parties
Popular party venue amongst my daughters and their friends. I hosted one yesterday for my daughter's 9th birthday and it was super easy and fun. The kids love the activity and it's convenient having the party room. My party host was Daisy who couldn't have been more pleasant and professional.
March 23, 2025
Reply from Better - Gosling Sports Park
Hi KC,
Thank you so much for your kind review!
We are delighted to hear that your daughter's 9th birthday party was such a success at the Gosling Sports Park. It's great to know that the kids had fun with the activities and that the party room made things even more convenient for you. We'll be sure to pass along your compliments to Daisy—she'll be so happy to hear you appreciated her professionalism and pleasantness. We hope to host many more memorable parties for you and your family in the future!
Kind regards,
Charmaine
Opens 6am but not all open
Classes too full snd can't get on them . Centre swim and gym opens at 6am but cleaners in pool area with machines. Should be done at night when closes. It's noisy and disruptive can't use sauna rooms as being cleaned . If open at 6 Should be usable. No hot drinks machines anywhere. Cafe opens at 9am ! Bizarre for working people who need a drink before work.
March 18, 2025
Reply from Better - Gosling Sports Park
Hi Karen,
Thank you for sharing your feedback with us. We’re sorry to hear about your recent experience and appreciate you bringing these concerns to our attention.
We understand how frustrating it can be when classes are full, and we’ll certainly look into ways to improve our scheduling and capacity. Regarding the pool area and sauna, we recognise that cleaning should not disrupt your experience, and we’ll review our cleaning schedule to ensure it’s done at more convenient times. We also appreciate your feedback on the hot drinks machines, and we’ll consider this suggestion to better meet the needs of early morning visitors.
Your input is invaluable as we continue to make improvements. Thanks again for sharing your thoughts, and we hope to provide you with a better experience next time!
Kind regards,
Charmaine
Have been taking my kids to the ski…
Have been taking my kids to the ski lessons.
They love it.
Staff are friendly.
5 stars.
March 8, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Good Morning Daniel,
Thank you so much for your wonderful review!
We're thrilled to hear that your kids are enjoying their ski lessons at the Gosling Sports Park and that the staff have made a positive impression. We truly appreciate your support and look forward to continuing to provide great experiences for you and your family! 🌟⛷️
Kind regards,
Charmaine
Great quality and tailored ski lessons - would recommend!
We've had two private ski lessons on the dry slope with Elliot and he's been great at making me and my two children get the basics and feel confident. We're now ready for blue runs! Jess, the ski manager, has been super helpful getting everything booked in and set up for us. Overall a hugely positive experience and I'm looking forward to going back tomorrow for some recreational skiing now I'm ready!
March 16, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Alice,
Thank you so much for your wonderful review!
We're thrilled to hear that Elliot was able to help you and your children build confidence on the slopes at the Gosling Sports Park. It’s great to know you're all feeling ready for those blue runs! Jess will be so happy to hear your kind words as well—she's always eager to ensure everything runs smoothly for our guests. We can't wait to welcome you back for your recreational skiing tomorrow.
Thanks again for choosing us, and we hope you continue to have an amazing time on the slopes!
Kind regards,
Charmaine
Great party venue for kids
Sam, our party host was great. There was nothing to small that he wouldn't do to accommodate us.
Party room and trampoline park was a tad too chilly for spectators, but perfect for kids.
March 16, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Natasha,
I hope this message finds you well! I wanted to take a moment to express our heartfelt gratitude for your kind words. It truly means a lot to us to hear that Sam helped make your experience memorable and that the kids had such a fantastic time during the party!
Your feedback regarding the temperature in the party room and the trampoline park is invaluable. We understand how important a comfortable environment is for an enjoyable experience, and we will certainly look into ways to improve the climate for all our guests moving forward.
Thank you once again for sharing your thoughts with us. We genuinely appreciate it and hope to welcome you and the kids back soon for more fun and laughter at the Gosling Sports Park.
Warm regards,
Charmaine
Great experience
Kids had the best time and all ran smoothly, with great communication from the team.
March 15, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Andrew,
Thank you so much for your kind words!
We're thrilled to hear that the kids had a fantastic time at the Gosling Sports Park and that everything went smoothly. We truly appreciate your feedback and are happy to know that our team’s communication made a difference. We hope to see you all again soon!
Kind regards,
Charmaine
Trampolining party
Thanks to the team for making the party so easy for the parents and enjoyable for the kids! We had use of the room for the whole time of the party (so could leave all shoes and party food in the room during the jumping session), and the ability to stream your own music over the speakers was a nice touch. The onsite staff were very attentive and responsive. Thanks!
March 8, 2025
Reply from Better - Gosling Sports Park
Hi Michelle
Thank you for your review.
We are very pleased to hear that you and the kids had such a great experience. It's wonderful to know that the room setup and the ability to stream your music helped make the party even more enjoyable.
We're also glad our staff could make everything run smoothly for you. We hope to see ou again in the future and your review has been passed on to the Gosling Sports Park to view!
Kind Regards
Amir
Fantastic
Fantastic trampoline party! The team provided brilliant service, and the kids had an absolute blast. The room was perfectly prepared, with a lovely personalized birthday screen waiting for us. Highly recommend!
March 8, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Ray,
Thanks for your review.
We are delighted to hear that you had a fantastic Trampoline party at Gosling!
Warm Regards
Hazal
Fantastic service from the trampoline…
Fantastic service from the trampoline party team. The room was clear and ready when we arrived, complete with a personalised birthday screen showing on the TV in the room. We were able to easily connect to the speaker in the room to play our music and the staff were really helpful from start to finish. Highly recommend!
March 9, 2025
Unprompted review
Reply from Better - Gosling Sports Park
Hi Sam,
Thanks for your review.
We are so happy to hear that you enjoyed your party at Gosling and hope to welcome you back again soon!
Warm Regards
Hazal
Great Private Ski lessons
Had private ski lessons with Matt here last year. Matt was absolutely excellent with my boys (age 7) and they totally loved coming. He really knew how to engage with them and keep them going when they were scared or lacked confidence.
March 19, 2024
Unprompted review
Reply from Better - Gosling Sports Park
Hi Helen
Thank you for your review.
We're thrilled to hear that Matt was able to create such a positive experience for your boys.
It's wonderful that he could help them build confidence and enjoy their time on the slopes. We hope to see you all again next year for more skiing adventures!
Kind Regards
Amir
Only interested in your money
Waited a month to sign up for induction so I could start using the gym. No available slots even during half term. Decided as I was paying for a service I couldn't use I would leave and join a gym I could actually use.
February 3, 2025
Reply from Better - Gosling Sports Park
Good Afternoon JM,
Thank you for sharing your feedback.
We sincerely apologise for the inconvenience caused by the delays in scheduling your induction. We understand how frustrating it must have been to not be able to use the gym as expected. We’re always striving to improve our services and your experience, so we will take your comments into consideration to prevent similar issues in the future. If you’d ever like to give us another try, we’d be happy to welcome you back.
Best of luck with your new gym, and we truly appreciate you giving us a chance!
Warm regards,
Charmaine
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