The gym is really nice with good amenities, but that damned AC blows like it's trying to prepare you for a February Scottish Highlands triathlon. Yoga classes in the studio are unbearable. You're s... See more
Company replied
Location
Switch location310-314 Lichfield Rd, B74 2UW Sutton Coldfield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been really impressed with Better Gym - Mere Green thus far. Really helpful staff with energetic and fun classes. It is a smaller gym than I'm used to but has all the kit that you could need. May... See more
Company replied
The gym is cramped, there are way too many school kids allowed in there during the week days. The staff allow people to exercise in bare feet on the mats, this is disgusting. Some of the personnel... See more
Company replied
Positive and friendly staff welcome, clean surroundings and the ease of use with no undue pressures. The sauna and steam room are also one of the best I’ve used. Will be recommending highly to others... See more
Company replied
Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
310-314 Lichfield Rd, B74 2UW, Sutton Coldfield, United Kingdom
4.3
Excellent
25 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Positive and friendly staff welcome
Positive and friendly staff welcome, clean surroundings and the ease of use with no undue pressures. The sauna and steam room are also one of the best I’ve used. Will be recommending highly to others.
October 2, 2023
Reply from Better - Gym Mere Green
Good Evening Tony,
Thank you for your review.
We are very happy to hear that you are enjoying your membership at Gym Mere Green. We are also proud to hear that the staff have been welcoming and positive and the centre is clean and well maintained. We hope you continue to enjoy your membership at this centre and the great activities they have available.
Kind regards,
Charmaine
Excellent gym and very clean
Excellent gym and very clean. The staff are all amazing. You feel really welcome in this gym and everyone there are so respectful
September 28, 2023
Reply from Better - Gym Mere Green
Good Afternoon Selina,
Thank you for your review.
We are very happy to hear that the Gym you attend is clean and well maintained and the staff and customers are all respectful and welcoming. We hope you continue to enjoy this facility and the great activities they have on offer.
Kind regards,
Charmaine
Reply from Better - Gym Mere Green
Hi
Thank you very much for submitting feedback on our service.
Warm regards.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.