I joined this gym but did not have much hope, as my health was deteriorating fast. I found Pilates classes with Ms. Daiga. Oh my gosh. Just a few months later, I feel healthy!!! I changed... See more
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Location
Switch location69 Bridge St, HA5 3HZ Pinner, GB
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Well equipped gym Great choice of classes available I would like to put forward a suggestion as I am a newbie, an induction on how to set up oneself on cardio machine would be beneficia.
Company replied
My gym is very close to work, so is very convenient. The gym is quite small but had a limited entry so it hasn't been particularly busy when I have attended. Excellent changing facilities but I must s... See more
Company replied
Scott provided exceptional customer service when I had an issue i was trying to resolve Really easy, friendly, efficient service. Thank you Scott I appreciated your help
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
69 Bridge St, HA5 3HZ, Pinner, United Kingdom
4.1
Great
26 reviews
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Reply from Better - Gym Pinner
Hi Joshua,
Thank you for your review.
We are happy to hear you are enjoying Better Gym Pinner and appreciate your feedback about the weights
Warm Regards
Hazal
Respect your role
Please can you contact the pinner branch and not revert us to doing your leg work on trust pilot and ensure your staff setup the cycles for spinning classes. We pay membership to ensure this is taken care of as opposed elderly having to move a heavy cycle for the class this is unacceptable considering staff are just flirting around.
September 2, 2023
Unprompted review
Reply from Better - Gym Pinner
Hi,
Thank you for your review.
We have passed your feedback onto the centre.
Warm Regards
Hazal
Better Gym Pinner - good experience
The facility is good and the location is perfect.
Would have given an extra star if some assistance was provided during the first week of induction for first timers. I am a new member of the gym and was told to opt for personal trainer as no induction assistance was offered.
July 22, 2023
Reply from Better - Gym Pinner
Good Afternoon Pritesh,
Thank you for your review.
We are really happy to hear that you are enjoying your membership at the Pinner facility. We are disappointed to hear that you did not receive any assistance during your first week at the centre. However, an Induction is for a new Gym user to show them how to use each piece of equipment in the Gym. Did you request an Induction or did you opt out of an induction?
Kind regards,
Charmaine
Update:
Hi Pritesh,
Thank you for your update.
I am very sorry to hear this. Did you opt for an Induction online as this would not be offered unless you opted for this when joining? You would then be required to book the induction online.
Charmaine
Scott provided exceptional customer…
Scott provided exceptional customer service when I had an issue i was trying to resolve
Really easy, friendly, efficient service.
Thank you Scott
I appreciated your help
July 20, 2023
Unprompted review
Reply from Better - Gym Pinner
Good Afternoon Suzy,
Thank you for your review.
We are happy to hear that you are enjoying The Pinner Leisure Centre. We are also happy to hear that Scott was able to assist you with the issue you experienced so you are now able to continue with your membership. We hope you continue to enjoy this facility and great activities they have on offer. I will pass on you lovely feedback for their attention of the centre.
Kind regards,
Charmaine
Nice and well maintained gym
Nice and well maintained gym, with all the required equipment.
July 12, 2023
Reply from Better - Gym Pinner
Hi Mihir,
Thank you for your review.
We are happy to hear you are enjoying Better Gym Pinner.
Warm Regards
Hazal
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