Staff member need at learn how to speak to people, (Maxine) you would think being custmoner facing would know how to address people. Shocking behaviour, and add to that low quality equipment leaves me... See more
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Location
Switch locationBetter Gym Walsall Wood, WS9 9NT Walsall Wood, GB
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The manager, Tom, was lovely when we first started showed us round and was just genuinely welcoming. All the other staff can’t fault always very friendly. A huge range of gym equipment, you can’t faul... See more
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Friendly and hardworking staff. Clean environment. Spacious gym. Well equipped. Great community. Decent coffee machine. Paddy's breakfasts are great but could be provided more often :-) Paddy's P... See more
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I have only recently joined Better Gym and I would like to say that I have been pleasantly surprised, I had been wanting to join for a few months and wish I had done sooner. Before I joined I went... See more
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
Better Gym Walsall Wood, WS9 9NT, Walsall Wood, United Kingdom
4.2
Great
26 reviews
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Made me feel really welcome as a new…
Made me feel really welcome as a new member ! Everyone really friendly ! Coolio showed me round and explained everything ! Been 3 times in first week and feeling so much better in myself as well as my mind ! Really enjoying it thank you
May 22, 2024
Reply from Better - Gym Walsall Wood
Hi Hayley,
Thank you for your review and awarding us 5 stars!
We are so delighted to read your feedback and that you have chosen us to assist you in your fitness journey. Keep up the great work!
Warm Regards
Hazal
A gym you look forward to attending. The staff are excellent at what they…
The staff are excellent at what they do, which helps create such a good atmosphere with the public that use the gym.
November 13, 2023
Unprompted review
Reply from Better - Gym Walsall Wood
Good Afternoon Phillip,
Thank you for your review.
We are very happy to hear that the staff at the Walsall Wood Gym were very helpful and friendly. We pride ourselves on our Customer Service excellence and we are delighted to hear that this is the service you have received so far. We hope you continue to enjoy this facility and the great activities they have available.
Kind regards,
Charmaine
It was the friendly Staff that made it…
It was the friendly Staff that made it easy to join when i was looking for a local gym to join
September 28, 2023
Reply from Better - Gym Walsall Wood
Good Morning David,
Thank you for your review.
I am very happy to hear that that staff at the Walsall Gym was helpful and friendly when you were looking for a local Gym to join. We hope you can continue to enjoy your membership at this centre.
Kind regards,
Charmaine
Great customer service and Gym staff.
Great customer service.
At first visit, the gym staff were fantastic and showed me around the place.
September 5, 2023
Reply from Better - Gym Walsall Wood
Good Evening Lee,
Thank you for your review.
We are delighted to hear that your first visit to Gym Walsall Wood was fantastic and the staff were friendly and welcoming. We hope you continue to enjoy your membership at this centre. I will pass on your lovely feedback for their attention.
Hope this helps.
Charmaine
Best gym for meKuli the fitness manager was…
Kuli the fitness manager was exceptional in his ability to communicate, knowledge,patience.
Induction training was done (cannot remember this trainers name) but he was very good and again patience explained in detail.
Equipment is varied very good quality and in excellent condition
Lorraine's pilates class was terrific.
July 10, 2023
Reply from Better - Gym Walsall Wood
Good Afternoon Julia,
Thank you for your review.
We are delighted to hear that the staff at the Walsall Wood centre have been really helpful when you joined recently. We are also happy to hear that you are enjoying the equipment in the Gym and the Fitness Classes we have on offer. I will forward your lovely comments for the attention of the centre manager so this can be passed onto the staff mentioned. We hope you continue to enjoy your membership at the Walsall Wood centre.
Kind regards,
Charmaine
Fantastic gym everyone is so kind and…
Fantastic gym everyone is so kind and friendly I would definitely recommend to anyone.
June 16, 2023
Reply from Better - Gym Walsall Wood
Good Afternoon Rachel,
Thank you for your review.
We are very happy to hear that you are enjoying our Better operated facilities and the staff and members are kind and friendly. We hope you continue to enjoy our Better operated facilities.
Kind regards,
Charmaine
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