Best place to get you kids swimming. Wendy is a superstar and really gets the trust and confidence from the children. Would recommend to any one. The swimming baths also has great facilities for all
Company replied
1 Norman Street, EC1V 3AA Islington, GB
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Best place to get you kids swimming. Wendy is a superstar and really gets the trust and confidence from the children. Would recommend to any one. The swimming baths also has great facilities for all
Company replied
Our daughter loves going to Ironmonger for swimming lessons and progressed really well during the summer swimming camp. Special thanks to Wendy and Stefano!
Company replied
I am a long term user (swimming) and very satisfied (I go off- peak). The pool is clean and clear virtually all of the time. The ground floor changing room/showers need more regular cleaning though... See more
Company replied
I was lucky enough to get my daughter booked onto the free swimming lessons that are offered in partnership with Islington Council, during school holidays. It has been a God send for my daughter, hel... See more
Company replied
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
1 Norman Street, EC1V 3AA, Islington, United Kingdom
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Today attended Kateys Pilates lesson at ironmonger row. She is absolutely excellent , taking time to explain everything and observing all the class and helping anyone with adaptations if necessary. You know you are really safe with Katey and she makes it such fun she really inspires you . If I could get a place I would attend every one of her Pilates classes thank you

Reply from Better - Ironmonger Row Baths
The classes are giving members a very good level of fitness training which has made me fitter and stronger

Reply from Better - Ironmonger Row Baths
Katy’ D’s Pilates classes are excellent.

Reply from Better - Ironmonger Row Baths
Great instructors, could have more classes though.
The pilates instructor Katy is excellent.

Reply from Better - Ironmonger Row Baths
Good body conditioning class with Katy. Good energy and workout and real sense of community.
Also use the pool and like the distance and that it’s not too busy when I go. Enjoy the spa treatments.
However the pool drain smell and changing rooms are not great!!

Reply from Better - Ironmonger Row Baths
Katy’s deep knowledge of Pilates, combined with a patient and encouraging teaching style, makes every class both effective and enjoyable.

Reply from Better - Ironmonger Row Baths
Pilates Sunday Ironmonger Row
I always really enjoy Katy's Pilates class on a Sunday. She is a great instructor, really knowledgeable and patient and it's always good fun in her class. Katy takes the time to make sure people understand the exercises and I always feel like I've had a good workout in her class. Her classes are popular for a reason and book up quickly. I'd go to more of her classes but I can't make the weekday ones due to work. Will continue to look forward to her class each Sunday.

Reply from Better - Ironmonger Row Baths
This is an excellent class with a dedicated outstanding teacher. Marta knows her stuff. Marta is diligent and a very purposeful teacher. She ensures that all new participants are welcome and pushes the class to achieve excellence. If you are looking for a yoga class that will elevate your practice. This is the one✨️✨️

Reply from Better - Ironmonger Row Baths
helpful staff. sensible and transparent pricing

Reply from Better - Ironmonger Row Baths

Reply from Better - Ironmonger Row Baths
Amazing friendly staff and excellent facilities

Reply from Better - Ironmonger Row Baths
They clearly oversell their memberships as it's almost impossible to get into most of the classes. If you don't book within 1 minute past 10pm of opening of new bookings, they you have no chance! Then you get put on waiting list (if you are lucky as even waiting lists get full) and notified when place becomes available so you have to book again, but of course by then, the place usually gets snapped up by someone else.
It's actually quite a stressful experience trying to get into a class, quite the opposite to what I have signed up for. And this is a shared opinion amongst other members I spoke to.
Better, please get more fitness classes in, the studio is empty most of the time so it's not like you have no space for new classes. There must be many members paying their monthly memberships regularly and not going to classes because they are full. You are happy to deduct money from our accounts so please deliver the so much needed services.
PS: INSTRUCTORS (Alexandra / yoga & Demos / body con & cycle) ARE AMAZING! Years ago I used to exercise with Katy / pilates, body con, legs bums tums but I have not had the chance of getting into her classes!

Reply from Better - Ironmonger Row Baths
I am a new gym member and I was using the gym equipment. There were children under 13 using the wight machines without any supervision and smashing the weights down as they released, along with riding a scooter in the gym. I did report it to the front desk who informed me children are allowed in between 4-6. I went back upstairs to find one on a scooter on the treadmill machine. Not an environment that I think is safe for them or me. Not an environment I want to exercise in. Where were their guardians or someone from Better?

Reply from Better - Ironmonger Row Baths
Great service and quick resolving problems
Thank Kefilw..

Reply from Better - Ironmonger Row Baths
Very stylish spa I've yet to use the other facilities but will be this week great so far

Reply from Better - Ironmonger Row Baths
First time in. Friendly staff, gave me a token for the locker and made me feel welcome

Reply from Better - Ironmonger Row Baths
Lovely pool, staff nice. The Better website is good for booking sessions. Unfortunate aroma in the changing rooms. Seems at the moment to have sporadic opening times, but I see they are carrying out repairs….. let’s hope it is on the drainage?

Reply from Better - Ironmonger Row Baths
Fabulous! I went here years ago. It’s now fully refurbished but still with all the same steam, hot rooms etc.

Reply from Better - Ironmonger Row Baths
The teachers and staff are kind, helpful and attentive. The cleaning could be improved.

Reply from Better - Ironmonger Row Baths
My Husband and I are members of the Better gym at Ironmonger Row centre near old street.
The staff are friendly and helpful.
In particular one of the members of the reception staff- a young lady called UMMA
She was so helpful and kind. We had problems logging in and setting up our membership apps and she sorted the issue quickly and in s very kind, professional manner.
We were very grateful!
She is a credit to your team.
Thank you.

Reply from Better - Ironmonger Row Baths
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