Better - One NK Reviews 

41
TrustScore 4 out of 5

4.1

Moor Lane, LN6 9AX North Hykeham, GB


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Rated 3 out of 5 stars

Lack of knowledge by reception staff as to when instructors are unavailable. Why don’t they have a team briefing/ handover before every shift starts?also app not kept up to date despite several reque... See more

Company replied

Rated 5 out of 5 stars

The staff are brilliant, really helpful. The gym and facilities are clean, cool in hot weather and very well maintained.

Company replied

Rated 5 out of 5 stars

You've got a great staff team and a wonderful community resource which is looked after very well (unlike some other local leisure centres that could be named). They are clearly proud of where they're... See more

Company replied

Rated 4 out of 5 stars

Very helpful staff. The web site does cause problems when changing from Cardio exercise to general gym work.Also when a vacancy becomes available it is very awkward to attempt to accept the vacancy. S... See more

Company replied


Company details

  1. Leisure Centre
  2. Fitness Center
  3. Gym
  4. Indoor Swimming Pool
  5. Library
  6. Outdoor Swimming Pool

Written by the company

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Contact info

  • Moor Lane, LN6 9AX, North Hykeham, United Kingdom

4.1

Great

TrustScore 4 out of 5

41 reviews

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4.1

All reviews

(41)

5,189 reviews in the last 12 months

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Rated 4 out of 5 stars

Great place to get started.

Easy to register at the gym staff very helpful and polite.
Having to provide identification via the app for the rate due to my age was easy for me being tech wise but other people of a certain age would or could struggle. But again the staff are happy to help if needed. Good selection of classes for the different level of capabilities is good. Having tried the classes over the last few weeks can say they are good and the teachers are very friendly. The gym is also easy to use with all the necessary equipment to hand. Cannot review the swimming due to the fact I’m unable to use due to health reasons.

June 15, 2023
Better - One NK logo

Reply from Better - One NK

Hi Lynda,

Thank you for your review.

We are happy to hear you have enjoyed the facilities so far and that we were able to assist you in verifying your membership.

Warm Regards

Hazal

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