Was my first visit since membership started. The water in the pool is clean, not too cold, it wasn't busy and two lifeguards - on a Sunday in August! Fantastic experience
Company replied
Location
Switch location5 Pancras Square, N1C 4AG London, GB
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See what reviewers are saying
It depresses me how so much is broken in this place and never fixed. The lovely light display on the pool wall, the middle shower in in the ladies wet changing room, the silly 30p token rip off and t... See more
Company replied
When you get out of the pool in St pancras its freezing in the female changing room. there are not enough showers and they are not that hot either. I went to the gym first and put a token in the loc... See more
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As a new member I wanted to check the gym machines I am familiar with I was using correctly at this centre. Gabriel was flexible, fitting me in after a class, and went beyond my remit. He showed me... See more
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
5 Pancras Square, N1C 4AG, London, United Kingdom
3.5
Average
46 reviews
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Pancras Square
Really friendly staff and great facilities. Showers could be cleaner and slightly warmer.
January 6, 2024
Reply from Better - Pancras Square Leisure
Good Evening Tarek,
Thank you for your review.
We are very happy to hear that you are enjoying the staff and the facilities at the Pancras Square leisure centre. We are disappointed to hear that the cleanliness of the shower areas are below standards so I will ensure to forward this feedback onto the centre manager so they can resolve this issue. We hope you can continue to enjoy your membership at the Pancras Square leisure centre.
Kind regards,
Charmaine
Reply from Better - Pancras Square Leisure
Hi Maria,
Thank you for your review.
We are happy to hear you are enjoying Pancras Square Leisure.
Warm Regards
Hazal
My sons first gym induction was cancell…
My sons first gym induction was cancell with short notice
August 16, 2023
Reply from Better - Pancras Square Leisure
Hi Mohammed,
Thank you for your review.
We are sorry to hear that your booking was cancelled.
Please contact the centre directly to reschedule or you can re-book via the app/website.
The email address for Pancras Square is: pancras.square@gll.org
Warm Regards
Hazal
I'm attending at Better in Pancras…
I'm attending at Better in Pancras Square and I the clases that they offer and the facilities are great.
But most of all I love the customer service, they are attentive and very supportive.
Jade.
July 1, 2023
Unprompted review
Reply from Better - Pancras Square Leisure
Hi Jade,
Thank you for taking the time to leave us a 5-star review.
We are happy to hear that you are happy with the facilities on offer and the level of classes being delivered by our brilliant staff.
We hope you continue enjoying of facilities.
Thank you for choosing Better.
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