Better Kitchens Reviews 

428
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

In all my decades of renovation and subsequent kitchen purchases this company is by far the best Ive dealt with. From the wonderfully patient and extemely helpful Lewis and later Julian in Sales to Br... See more

Rated 5 out of 5 stars

From start to finish the whole experience has been exceptional. The design advice was very helpfull ensuring that we had everything that we needed. Delivery was swift and on time and the quality of th... See more

Rated 5 out of 5 stars

Fantastic quality..... ***** Just fitted a new kitchen (ourselves-amateur DIY ers) and it has gone so smoothly.... From the advice at the beginning( the better kitchens team) To the de... See more

Rated 5 out of 5 stars

Great company to deal with and smooth ordering process. Super prices and the kitchens are of very good quality, all assembled (unless for some unknown reason you select flat pack) and ready to fit. I... See more

Company details

  1. Kitchen Supply Store
  2. Cabinet Store
  3. Kitchen Furniture Store
  4. Kitchen Remodeler

Written by the company

Welcome to Better Kitchens, the home of innovative kitchen design. We are dedicated to bringing our valued customers bespoke kitchen wall units to add a little luxury to your home.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

428 reviews

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4.4

All reviews

(428)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. I have used them for over 15 years and in that time, as a landlord, must have purchased at least 20 kitchens from them.The product is of the highest quality and if any problems do arise they are more than willing to help out and get the problem solved. Very competitively priced and will continue to use them in the future.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Bought new kitchen summer 2018

Bought new kitchen summer 2018, from double checking the order to explaining all about delivery, giving an accurate timeline, to the order arriving on our doorstep we had excellent service. The units were easy to install, and look great. Would definitely recommend Betterkitchens.co.uk

January 29, 2020
Unprompted review
Rated 4 out of 5 stars

The product is great quality

The product is great quality - we opted for the ready-built option and were not disappointed. We had an issue with a missing cabinet, which took a few phone calls to sort out, but everything was delivered in the end.
The guys on the other end of the phone were really helpful with any queries we had on behalf of our client.
If it hadn't been for the issue regarding the cabinet (delaying completion) the rating would be 5 stars!

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

Superb service and very professional

Superb service and very professional, made the whole process and experience straight forward. Very friendly service and the product is very affordable and the quality very high end in all areas.

I am a installer and have fitted a lot of these kitchens, they are definitely the best on the market. I recommend these kitchens to my customers, once they see the product, the quality and finish. They always buy the kitchen, as it is a far superior product above other suppliers.

January 29, 2020
Unprompted review
Rated 3 out of 5 stars

Excited then disappointed.

I was excited to buy a Kitchen from Better Kitchens as my brother in law buys kitchens from them for property redevelopment. However after making the purchase of the kitchen communication was poor. When the kitchen was installed the latest plan they had sent me did not match the units numbering order. This lead to my kitchen fitters installing the kitchen wrong in areas. Better Kitchens did not then help me to resolve the issue instead we're keen to absolve themselves. I then had to chase them a number of times to fine out where the missing ( delayed) front were. 3 months later I am still waiting for glass shelves. The laminate units also scratch easily. To be fair to Better Kitchens they have asked for more details as I imagine they now a more senior staff member involved he is willing to help, but it's all a little too late.

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

Superb Service from start to finish

Superb Service from start to finish, we love our new kitchen and the service received from Better Kitchens made the whole design, order, delivery and minimal errors a very smooth process.

We started our discussion with Matt in the office and talked through design ideas, placed the order and was delivered on time as advised, the contact was great! We did have a couple of issues (missing plinths and needed to order some replacement doors) this was all handled by Mark in after sales, again contact was excellent always calling when he said he would, and helping to get the issues resolved.

I have already recommended Better Kitchens to friends and clients of mine and will continue to so...

January 15, 2020
Unprompted review
Rated 5 out of 5 stars

pleasantly surprised

We were pleasantly surprised with the quality of the units we had ordered, as were the joiners who fitted them. As we were unable to buy the ready made carcases we were abit worried on how things would work out, but they went together fine. We had a couple of issues with doors but we're resolved pretty swiftly. The order was made as the quotes given by other companies were alot more expensive and the l would of had to of compromised on the type of units. I would not hesitate buying again from better kitchens or recommending them to others.

January 13, 2020
Unprompted review
Rated 5 out of 5 stars

A simple & easy way to buy a kitchen

Company used by a friend, so thought I'd give them a go. Compared their price to others & were better value. Ordered, delivered on-time & really happy with the units. Very simple & easy to buy a kitchen 👍

January 12, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased with kitchen

Very pleased with kitchen. Everyone we spoke to extremely helpful. Great price for a fantastic product! Did alot of research and got prices from wickes and howdens but better kitchens beat them on price and quality. Amazing range of products so we could get a lovely new kitchen. Thank you better kitchens!

January 11, 2020
Unprompted review
Rated 5 out of 5 stars

Better Kitchens is excellent

Buying a new kitchen is a daunting experience but buying from Better Kitchens couldn't have been easier. After visiting a number of other well known kitchen suppliers we couldn't find what suited our very small kitchen. Searching online we found Better Kitchens and were surprised by the range of cupboard options and accessories available. We decided to visit the shop and the service we received was excellent. The quality and choice of styles is excellent and we ordered the complete kitchen there and then. Delivery arrived with no issues, post sale customer service has also been excellent. I would definitely recommend this company.

January 9, 2020
Unprompted review
Rated 4 out of 5 stars

Better is Best

Very pleased with everything, only down point in my opinion is that the doors are so robust they get quite heavy for the larger cabinets
I.e. My Tall storage unit door (1250 x 600) seems to be an excessive weight for the 2 hinge fix designed for it, otherwise it would have been 5 stars!

January 9, 2020
Unprompted review

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