Straightforward ordering. Scooter arrived a day before expected delivery . I had an old scooter before with no suspension. This scooter is an improvement. The ride is slightly less bumpy bit probably... See more
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Was delivered next day in less than 24hrs lovely little scooter so easy to put together unpack slot seat on slide arms on seat so easy do not forget to take the plastic out from battery contacts !ligh... See more
Would highly recommend. Ordered chair on Friday lunchtime and knew it may take longer to deliver to Scottish Islands. Chair arrived Monday morning so very quick delivery. Leather recliner was very sim... See more
After purchasing a similar Home Helper Trolley, from a different supplier, we discovered that the concept was exactly what we wanted, but it was poorly built, and even the wheels fell off due to its d... See more
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Company details
Information provided by various external sources
Betterlife is a part of the LloydsPharmacy group. We offer a wide range of solutions to help with everyday tasks from bathing, dressing, reading and writing, cooking, gardening and generally getting around. We specialise in over 4000 products that can help to retain your independence and support your everyday needs. Our friendly approach and ability to understand our customers' needs helps to define us as the destination brand for Mobility and Independent Living solutions within the UK. Our team of advisors possess a wealth of product knowledge so you can rest assured that you are receiving expert personal advice at all times, 7 days a week.
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4.6
Excellent
7K reviews
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This company hasn't invited customers recently, so reviews may not be representative
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Bath beds mobility! Use this company!
Once again this site has been my godsend. This time I bought a bath lift,for obvious reasons, they were able to show a good range at very reasonable prices. No vat due to my condition. Prompt delivery, fantastic value, easy to set up! I have bought numerous products from beds to bath to mobility and have never been dissatisfied! Would recommend this company very highly.
March 21, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Elaine,
We are pleased that you have always been happy with the products you have purchased from us. Thank you for taking the time to leave us this review, it is great to hear that you would happily recommend us to other customers.
Kind Regards,
The Betterlife Team
The best customer service i have received from start to finish
The hospital bed was so much better than anticipated and such excellent value for money.
But the best thing was the exceptional customer service, from the lady who answered the phone, to the man who sorts out the delivery time and the nicest 2 chaps delivering & setting up the bed made this one of the best customer services I have ever received. Thank you so much and i am more than happy to recommend you to anyone :)
March 21, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Jane,
Thank you for taking the time to leave us such a great review. We are very glad to hear that you were impressed with the bed, customer services and installation/delivery service you received from us. It is great to know that you would happily recommend us to other customers.
Kind Regards,
The Betterlife Team
The lady in the customer service was…
The lady in the customer service was brilliant and sorted out my problem instantly. I intend to confirm to my friends to make your company the first company to call if they need a wheelchair urgently.kind regards Bernard Curtis.
March 21, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Bernard,
Thank you for your excellent review. It is great that you found our customer services to be brilliant and would happily recommend us to your friends and other customers.
Kind Regards,
The Betterlife Team
Reply from Betterlife from LloydsPharmacy
Dear Dot,
Thank you for your 5 star review. It is great to hear that you were pleased with the product and delivery service you received when placing your recent order with us.
Kind Regards,
The Betterlife Team
Wheelchair
We ordered a wheelchair for my mum, sadly she passed and the company was fantastic. They stopped the delivery en route and refunded the money. It might not be much to some people, but it was a great gesture at a sad time.
March 21, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Marcia,
I am very sorry to hear the sad news about your mum.
It is good to know that you were satisfied with the service we provided you with during this sad time. Thank you very much for taking your time to leave us your review.
Kind Regards,
The Betterlife Team
Very good service.indeed.
March 20, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear David,
It is great to hear that you were impressed with the service received. Many thanks for taking the time to leave us your review.
Kind Regards,
The Betterlife Team
Excellent value for money
March 19, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Georgina,
Many thanks for taking the time to leave us a 5 star review. We hope you will shop with us again in the future.
Kind Regards,
The Betterlife Team
Excellent service and products.
March 19, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Graham,
We are pleased to hear that you were happy with the service and products you received from us. Many thanks for taking the time to leave us this review.
Kind Regards,
The Betterlife Team
Easy to order no fuss and delivery…
Easy to order no fuss and delivery service 2nd to none would highly recommend
March 19, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Irene,
Thank you for your excellent review. It is great to hear that you were pleased with your recent order from us and would happily recommend us to other customers.
Kind Regards,
The Betterlife Team
We found Betterlife very efficient with…
We found Betterlife very efficient with a quick response for delivery. The wheelchair purchased was very well packaged and protected.
March 18, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Nicky,
Thank you for your 5 star review. It is great to hear that you were pleased with the item and delivery service you received.
Kind Regards,
The Betterlife Team
Easy to use website and delivery was…
Easy to use website and delivery was when the e-mail said it would be. Very good service.
March 18, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Douglas,
We are pleased to hear that you were happy with your recent order from us. Many thanks for taking the time to leave us such a great review.
Kind Regards,
The Betterlife Team
Reply from Betterlife from LloydsPharmacy
Dear Ms Barnham,
Thank you for your excellent review. We hope you will shop with us again in the future.
Kind Regards,
The Betterlife Team
EXCELLENT / VERY PLEASED I SAW IT
VERY good product / Super price / speedy delivery./ easy assembly.
Sturdy construction / everything as stated. TOP PRODUCT.
Many Thanks.
March 18, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Brian,
Thank you for taking the time to leave us 5 star review. It is excellent to hear that you were pleased the quality, price and quick delivery of your product.
Kind Regards,
The Betterlife Team
Very pleased with product
Very pleased with product, however the picture accompanying the advert is a little misleading as there is no way you can get that submerged in an average bath unless you cut your legs off! That saying I still am able to enjoy a relaxing bath.
March 18, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Sally,
It is great to hear that you are pleased with your recent order from us. We are sorry that you feel the advert is misleading and will ask our online team to have a look into this. Thank you for taking the time to leave us this review.
Kind Regards,
The Betterlife Team
We ordered mobility scooter and was delivered next day.
We ordered mobility scooter and was delivered next day. Excellent.
March 18, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Linda,
Thank you for taking the time to leave us a great review. Your feedback is much appreciated.
Kind Regards,
The Betterlife Team
such good value for money the chair is…
such good value for money the chair is so comfortable I can now sit with my husband all day instead of going to lay on my bed when I am uncomfortable it has made a huge difference to my life I would recommend it to everyone
March 18, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Jean,
Many thanks for taking the time to leave us a 5 star review. We are pleased to hear that you are happy with the chair you recently purchased from us.
Kind Regards,
The Betterlife Team
Excellent service.mobility scooter…
Excellent service.mobility scooter brilliant price and arrived the next day
March 17, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Mary,
We are pleased that you were happy with the scooter you recently purchased from us. Many thanks for taking the time to leave us this review.
Kind Regards,
The Betterlife Team
Excellent Cuestomer Service
Excellent customer service the staff so verry helpful when I had a enquire - The product was excatly what I ordered on line perfect.
March 17, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Mr MacVicar,
Thank you for your 5 star review. It is excellent to hear that you were pleased with the customer service and product you received when placing your recent order with us.
Kind Regards,
The Betterlife Team
I was amazed at how quickly my order…
I was amazed at how quickly my order was processed and delivered. I would recomend you to anyone looking for quality products and fast processing. Thank you, Stuey Boyd.
March 17, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Stuey,
Thank you for taking the time to leave us an excellent review. We are delighted that you were pleased with the service you received and would happily recommend us to other customers.
Kind Regards,
The Betterlife Team
Delivery Excellent
Delivery Excellent. Goods arrived in perfect condition.
March 17, 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Graeme,
We are pleased that you were happy with the delivery of your items. Thank you for taking the time to leave us this review.
Kind Regards,
The Betterlife Team
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