Allied Mobility Reviews 1,422

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and professional staff who provide clear explanations and support throughout the process. Many people appreciate the efficient delivery service, often noting that vehicles arrived sooner than expected. The customer service is frequently commended for being courteous, understanding, and responsive. However, some customers were dissatisfied with the product itself, mentioning issues such as incorrect vehicle color, grounding on speed bumps, or recurring mechanical faults like a malfunctioning ramp or screenwash system. A few other people also felt that the delivery driver did not adequately explain the vehicle's features, or that customer service was unhelpful in resolving product issues.

What people talk about most

Service

People report positive experiences with service, often highlighting the helpfulness and efficiency of the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism, patience,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the delivery drivers... See more

Product

Customers consistently note ambiguous experiences with the product. Many express satisfaction, praising the... See more

Customer service

Clients share positive opinions on customer service, highlighting professionalism, patience, and... See more

Based on these reviews

Rated 5 out of 5 stars

The whole process was really simple and informative. All questions that I asked regarding adaptations where answer throughly. Everything about the car was explained throughly and I was shown all about... See more

Company replied

Rated 5 out of 5 stars

Great experience. Local sales manager Monique was really excellent. Organised a demonstration very quickly and talked us through the process thoroughly. What a nice person. Vehicle delivered after onl... See more

Company replied

Rated 5 out of 5 stars

We are first of all very appreciative of this service . We are happy and our daughter is very excited to have a van that can take her around without getting wet or waiting for taxis that don’t show... See more

Company replied

Rated 5 out of 5 stars

Been with Allied for over 5 years and their service has always been exemplary. Very helpful and understanding when things go wrong and swift to put things right. All contacts with everyone have been... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Motor Vehicle Dealer

Written by the company

Allied Mobility is the UK's leading wheelchair accessible vehicles specialist. We supply a wide range of new and used wheelchair accessible cars to suit a variety of needs. All of our wheelchair accessible vehicles are available to buy, rent or lease via the Motability Scheme. We also have a fleet of mobile service vans that provide safety checks, repairs and vehicle servicing right outside your door.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

This is our sons 4th WAV from allied…

This is our sons 4th WAV from allied mobility and they are the best from the start of ordering from the time the WAV gets delivered well done great company

April 9, 2026
Allied Mobility logo

Reply from Allied Mobility

Hi Justina, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience and thank you for the trust!
Best wishes, AM.

Rated 5 out of 5 stars

From the start from me calling allied…

From the start from me calling allied it was straight forward very quick to respond, and the process was smooth

April 14, 2026
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Reply from Allied Mobility

Hi Rachel, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience!
Best wishes, AM.

Rated 5 out of 5 stars

Review for new vehicle

Robert palmer has been absolutely amazing from the beginning to the end and even after receiving of my vehicle and Andy who brought the vehicle out to me couldn’t have been more helpful and understanding so he was amazing thank you to both of you

April 14, 2026
Unprompted review
Allied Mobility logo

Reply from Allied Mobility

Hi Joanne, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with Robert and Andy and thank you for the kind words!
Best wishes, AM.

Rated 5 out of 5 stars

I would like to give Allied Mobility an…

I would like to give Allied Mobility an outstanding review for their exceptional customer service and quality of care. Every step of the process was handled with professionalism, patience, and genuine understanding. Their team goes above and beyond to support families, and it truly shows. I’m deeply grateful for the respect, clarity, and kindness they offer. Highly recommended.

April 10, 2026
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Reply from Allied Mobility

Hi Kaotar, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team and thank you for the kind words!
Best wishes, AM.

Rated 5 out of 5 stars

Great service!

We had a great service from the demo, the rep was extremely detailed and gave us time to get a feel for the car. I am over the moon with my car.

April 2, 2026
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Reply from Allied Mobility

Hi Anna, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team. Enjoy your new car!
Best wishes, AM.

Rated 5 out of 5 stars

Andrew from Alfred Bekker delivered our…

Andrew from Alfred Bekker delivered our new WAV today we were advised he would arrive at 10am considering he came from Yorkshire he was pretty much on time he demonstrated everything perfectly before handover was very polite and professional the handover went very smoothly we are very pleased with the quality of service we have received from day one would thoroughly recommend them

April 8, 2026
Unprompted review
Allied Mobility logo

Reply from Allied Mobility

Hi Rodney, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with Andrew and the delivery team!
Best wishes, AM.

Rated 5 out of 5 stars

Love the new car

Love the new car, I'm finally comfortable traveling... Great delivery man, explained everything and lovely man, no rushing..

April 1, 2026
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Reply from Allied Mobility

Hi Theresa, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our delivery team!
Best wishes, AM.

Rated 5 out of 5 stars

Seamless transition from old to new…

Seamless transition from old to new vehicle. All aspects discussed and vehicle delivered ahead of schedule

March 31, 2026
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Reply from Allied Mobility

Hi Jane, thanks for leaving this 5 star review. We're delighted to hear that you had a good experience!
Best wishes, AM.

Rated 5 out of 5 stars

Whole process was excellent. Well done allied motors.

Whole process, from ordering car to delivery was excellent. Archie, the delivery driver was very good, explained everything. He was friendly and polite. Overall very good.

April 8, 2026
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Reply from Allied Mobility

Hi Chris, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our delivery team!
Best wishes, AM.

Rated 5 out of 5 stars

Allied mobility is very professional…

Allied mobility is very professional company that worked with costumers with a personalised approach to what their needs and how to help them to achieve them in the end

March 31, 2026
Allied Mobility logo

Reply from Allied Mobility

Hi, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team!
Best wishes, AM.

Rated 4 out of 5 stars

Great service and car taken throughout…

Great service and care taken throughout the process of us getting our new WAV just a shame the deposit we had to pay was so high this time around being that our options are somewhat limited due to my needs.

February 27, 2026
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Reply from Allied Mobility

Hi Ian, thanks for leaving this 4 star review. We're glad that you had a good experience working with our team.
Best wishes, AM.

Rated 5 out of 5 stars

First class service from demonstration…

First class service from demonstration to delivery

March 30, 2026
Allied Mobility logo

Reply from Allied Mobility

Hi Brian, thanks for leaving this 5 star review. We're delighted to hear that you had a great overall experience!
Best wishes, AM.

Rated 5 out of 5 stars

Excellent throughout from start to…

Excellent throughout from start to finish

April 1, 2026
Allied Mobility logo

Reply from Allied Mobility

Hi Eira, thanks for leaving this 5 star review. We're delighted to hear that you had an excellent overall experience!
Best wishes, AM.

Rated 5 out of 5 stars

Hand over was straight forward…

Hand over was straight forward explained everything to me lovely chap called John 👏

March 31, 2026
Allied Mobility logo

Reply from Allied Mobility

Hi Alison, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with John and we'll be happy to share this lovely feedback!
Best wishes, AM.

Rated 5 out of 5 stars

Great experience x

The whole process was really simple and informative. All questions that I asked regarding adaptations where answer throughly. Everything about the car was explained throughly and I was shown all about the restraints and how to use them correctly. The guy that dropped the car off was very polite and attentive. Great experience x

March 31, 2026
Allied Mobility logo

Reply from Allied Mobility

Hi Kath, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with delivery our team!
Best wishes, AM.

Rated 5 out of 5 stars

Great service from Allied Vehicles

From choosing, ordering and delivery of our WAV, Allied Vehicles made everything totally hassle free.

March 26, 2026
Allied Mobility logo

Reply from Allied Mobility

Hi Albert, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team!
Best wishes, AM.

Rated 5 out of 5 stars

Highly recommend this service

Highly recommend this service. Great service from the beginning, applying for a grant, the assessment to delivery of the vehicle.

March 16, 2026
Allied Mobility logo

Reply from Allied Mobility

Hi Gerry, thanks for leaving this 5 star review. We're delighted to hear that you had a great experience working with our team!
Best wishes, AM.

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