Best Health Clinics Reviews 114

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I came to Best Health Clinic based off a referral from my NHS GP. I booked my appointment on their website which was very informative about the vaccines I wished to get. The front desk staff cal... See more

Company replied

Rated 5 out of 5 stars

Perfect service and perfect treatment. After our usual dentist was unable to extract a tooth saying it was 'to difficult' we decided to go private after being referred to London on the NHS which was c... See more

Company replied

Rated 5 out of 5 stars

AMAZING DENTIST!!! I have been seeing the hygienist at Best health clinic for several years! Eventhough I no longer live in the area I will travel 2 hours to get my teeth cleaned only by Best Healt... See more

Company replied

Rated 5 out of 5 stars

Kelsey, who took my call and made the appointment for me, was both helpful and efficient. She explained exactly what would happen and put me at ease. Doctor Ayesha was very thorough with her examinat... See more

Company replied

Company details

  1. Dentist
  2. Association or Organization
  3. Coaching Center
  4. Dental Clinic
  5. Pharmacy

Information provided by various external sources

Best Health Clinics are a private Dentist & GP Practice in Hornchurch, Essex, offering Botox, lip & dermal fillers, dental implants & teeth whitening and travel vaccinations with same-day appointments available


Contact info

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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Rated 5 out of 5 stars

amazing practice

amazing practice,
staff very friendly, helpful! and professional.
warm nice surroundings
place has a make over! looks superb!
definitely return
all excellent
highly recommend!

February 13, 2020
Unprompted review
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Reply from Best Health Clinics

Dear Zack, many thanks for your feedback. We're pleased to hear that your visit to the practice went amazing and that you received excellent service from our friendly and helpful team. I will pass on your feedback and look forward to welcoming you back next time. Best wishes, Ruta

Rated 5 out of 5 stars

I’ve always had fantastic treatment…

I’ve always had fantastic treatment here. All the staff are very caring and considerate. I can’t recommend them highly enough.

January 30, 2020
Unprompted review
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Reply from Best Health Clinics

Dear Jay,
Thanks so much for your detailed review and 5 star rating! We are really glad to hear that you always have fantastic treatments at our practice. Thank you for putting trust in us. Looking forward seeing you next time! Best, Ruta

Rated 5 out of 5 stars

Best Dentist in Havering

I have been a patient at Best Health since it opened and I can honestly say it is the best dentist surgery I have ever attended. Ayesha is the most caring kind and gentle dentist who genuinely listens to you and your concerns and never tries to push you into anything you are not comfortable with. The staff here are all very friendly and professional. If you are hesitating - DONT! Ayesha and her team will take good care of you.

January 17, 2020
Unprompted review
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Reply from Best Health Clinics

Dear Debra,
Thank you for an amazing review. We are pleased to hear that you found Dr Ayesha to be caring and gentle, she always does her best. I will definitely pass this lovely review to our team. It is always a pleasure to see you and your family! All the best, Ruta.

Rated 4 out of 5 stars

Friendly helpful professional

January 16, 2020
Unprompted review
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Reply from Best Health Clinics

Dear Daniel,
Thank you for your nice review. We are pleased to hear you found your staff members to be helpful and professional. Looking forward seeing you next time! Best, Ruta

Rated 4 out of 5 stars

Welcoming and friendly service

Welcoming and friendly service, knowledgeable of how to proceed with treatment

January 16, 2020
Unprompted review
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Reply from Best Health Clinics

Dear Steve,
Thank you for leaving us this lovely review.
We're delighted to hear that you're pleased with the care and treatment you received at the practice.
Best wishes, Ruta

Rated 5 out of 5 stars

A very good dentist who explains…

A very good dentist who explains everything completely and thoughly. Good for nervous patients.

January 9, 2020
Unprompted review
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Reply from Best Health Clinics

Dear MS Gill,
Thank you for your nice review. We are please to hear that the advice our dentist gives you is informative and toughly. Looking forward seeing you next time! Best Wishes, Ruta

Rated 5 out of 5 stars

Had bloods done very efficient service…

Had bloods done very efficient service - e mailed report arrived as promised very happy

December 21, 2019
Unprompted review
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Reply from Best Health Clinics

Dear Mary,
Thank you for your lovely review. We are please to hear you found our service to be efficient. I will definitely pass this lovely review to our pharmacist. Best regard ,Ruta!

Rated 5 out of 5 stars

Excellent efficient

Excellent efficient, professional and friendly service As always

December 19, 2019
Unprompted review
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Reply from Best Health Clinics

Dear Amanda,
Thank your for this pleasant review. We are please to hear you found the service at Best Health clinics to be excellent and efficient. We are also happy to hear you found our team to be friendly and professional. Looking forward seeing you soon. Best regards, Ruta!

Rated 5 out of 5 stars

always helpful and they always tell me…

always helpful and they always tell me which is the best treatment for my teeth.

December 6, 2019
Unprompted review
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Reply from Best Health Clinics

Dear Anthony,
We're delighted to hear that you're pleased with the care and treatment you received at the practice. I will pass on your comments to our team. We look forward to seeing you again. Ruta

Rated 5 out of 5 stars

Everything explained before treatment

Everything explained before treatment. Your choice no pressure.

December 5, 2019
Unprompted review
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Reply from Best Health Clinics

Dear Christine,
We are incredibly grateful that you took the time out to leave us this note. Our staff will definitely be happy to read what you wrote. We put patient experience and satisfaction as our priority. All the best, Ruta!

Rated 5 out of 5 stars

Very good experience the staff and the…

Very good experience the staff and the dentist are excellent

November 20, 2019
Unprompted review
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Reply from Best Health Clinics

Dear Kirandeep,
Thank you so much for the 5* review of our clinic. We are pleased to hear that you had an excellent experience at Best Health Clinics. Looking forward seeing you soon, Ruta.

Rated 1 out of 5 stars

Really would never go back to this dentist

Really would never go back to this place. To start, did not receive a warm welcome from The receptionists very very unfriendly they had really miserable faces, very unfriendly towards me. She was more interested in chatting in hushed tones with her colleague than me. The waiting area was very cold. I waited 15 minutes past my time. Which made me late to my other appointments for the day.

There is a really damp horrible patch in the celling, that you have to look at when you are in the chair so that’s not nice. It is most unpleasant.

I am not happy with the dentists attitude and her prognosis . I’m 38 with perfectly straight, white teeth and no fillings - that’s practically unheard of. I was so upset about what she said to me. I went a few days later to the dental hospital to have it confirmed that I DO NOT have the problem she said I had! She was also not friendly at all towards me.

I will be returning to my original dentist - yes they charge more money, but I trust them and they always give me a warm friendly welcome.

I would never recommend or come back to this place.

I have since been back to my original dentist who has confirmed I DO NOT have the problem the dentists said I had. I was seen by your hygienist and your dentist, yes. But I do NOT agree with your decision. As stated I am 38, have NO filling, NO bleeding gums, NO problems with my gums. I am very very disappointed with the service I received and disappointed I wasted money with your practice.

I should have been made to feel welcome and at ease as a new client, but was not, I am very used to visiting dental and medical practices and know I was not treated and welcomed in the way I should have been. You say your staff member was in training!? Surly I should have been shown an even bigger welcome to show her how to treat a client. I also feel very unhappy I spent money at this practice as I have now had to pay to go back to my original dentist. So I have paid twice. I Very very upset about the whole thing and have not had so much as an apology from this practice.

November 8, 2019
Unprompted review
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Reply from Best Health Clinics

We are sorry that you are feeling this way about your experience with us. We take pride in offering excellent customer service. We apologise if the dentist was running late on the day, this can sometimes happen if treatments take longer than expected and we always try and treat our patients who are in pain promptly.

Our reception staff is dedicated to providing the best patient experience. At the moment the receptionist is training a new member of staff and was discussing policies and procedures with her.

You have been seen by two clinicians at our practice, who have both confirmed your diagnosis. We take treating our patients seriously and always act with morals and ethics.

Rated 5 out of 5 stars

Kerry is the best hygienist ever

Kerry is the best hygienist ever! Highly recommended!

October 11, 2019
Unprompted review
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Reply from Best Health Clinics

Dear Customer,
Thank you for your review. We are pleased to hear that you would highly recommend our surgery. I will definitely pass this nice review to our hygienist Kerry. All the best, Ruta!

Rated 5 out of 5 stars

Kind friendly and informative…

Kind friendly and informative vaccination service. Would definitely recommend!

October 4, 2019
Unprompted review
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Reply from Best Health Clinics

Dear Hannah,
Thanks so much for your detailed review and 5 star rating! We are really glad you had a positive experience with us and do hope you have an amazing trip. Best wishes, Ruta

Rated 5 out of 5 stars

Excellent customer service.

September 26, 2019
Unprompted review
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Reply from Best Health Clinics

Dear Helen,
Thank you for your kind review. We are pleased to hear you found the service here at Best Health Clinics to be excellent . Best Wishes, Ruta!

Rated 5 out of 5 stars

Excellent service with honest advice…

Excellent service with honest advice given

September 26, 2019
Unprompted review
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Reply from Best Health Clinics

Dear Akimtunji,
We are pleased to hear you are really happy with the treatment and advice you received at Best Health Clinics. I will pass the message on to the team. We hope to see you again soon! Ruta

Rated 5 out of 5 stars

Best Health Clinic, billet lane, hornchurch

Best Health Clinic, Billet Lane, Hornchurch. I received excellent treatment at this dentist, have no critisisms regarding my care.

September 19, 2019
Unprompted review
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Reply from Best Health Clinics

Dear Geraldine,
It is always a pleasure to meet you. Thank you for your kind review, we are pleased to hear you found our service excellent . We look forwards to seeing you again soon! Ruta

Rated 5 out of 5 stars

Thorough and reliable.

September 19, 2019
Unprompted review
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Reply from Best Health Clinics

Thank you for your review Mr J.. We are happy you had a great experience and found it to be thorough and reliable. Look forwards to seeing you again soon. Ruta

Rated 5 out of 5 stars

Easy to book

Easy to book, friendly staff and great treatment. I’ll be sure to be back again. This clinic deserves more recognition. 5* from me.

September 19, 2019
Unprompted review
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Reply from Best Health Clinics

Dear Shane,

Thank you for your detailed account of your experience. We are glad you've had pleasant experience and that the service we provide is great. We are also happy to hear you find the staff to be friendly. Looking forward seeing you next time ! Ruta

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