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B&H Photo-Video Reviews 

331,041
•
TrustScore 5 out of 5

4.9

Photo Shop
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Review summary

Created with AI, based on recent reviews

Considering 5,236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is exceptionally easy to navigate, featuring a vast selection of quality products, helpful technical details, and highly competitive pricing. People also highlight that finding specific items, checking product compatibility, and reviewing stock levels are always straightforward and frictionless processes. Shoppers consistently appreciate the smooth online checkout, great live chat assistance, and reliable shipping, making it a trusted destination for gear. Some reviewers were not happy with occasional complications, specifically noting instances of damaged items upon delivery, missing parts, and delayed customer service responses.

What people talk about most

Product

Clients share positive opinions on product quality, availability, and pricing. Consumers consistently... See more

User experience

Customers consistently note positive experiences with user experience, highlighting great prices and an... See more

Website

People report high satisfaction with the website, highlighting quick and easy online purchases. Consumers... See more

Order

Reviewers highlight positive aspects of order, describing the online purchasing process as quick, fast, and... See more

Price

Customers had positive experiences with price, highlighting competitive and fair pricing compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SHopping at B&H is always quick and easy. Product desriptions and photos are clear and informative. User ratings and comments are helpful, and check out is a breeze. Selections are very good to overwh... See more

Rated 5 out of 5 stars

I have made B&H Photo-Video my go to online shop whenever I need to order anything for my art business. They have excellent pricing, high quality products, and fast shipping. I am always impressed and... See more

Rated 5 out of 5 stars

all i can be is honest. great company with sterling reputation and customer service that reall knows what that means. having trouble? call customer service and troubles are gone. good quality merchan... See more

Rated 5 out of 5 stars

With all orders I have placed, I have experienced a no hassle and quick response result. Usually when people order an item in astronomy or photography, they have already decided what they want, and t... See more

Company details

  1. Photo Shop
  2. Electronics Store

Information provided by various external sources

Shop Digital Cameras, 35MM Camera Equipment, Photo Printers, Home Theater, DVD Players, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL, Mino

Written by the company

Contact info

4.9

Excellent

TrustScore 5 out of 5

331K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(331,041)

5,244 reviews in the last 12 months

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Rated 5 out of 5 stars

B and H good. Nikon support horrible.

B and H but here is review of Nikon Support. Have $2600. invested in my Nikon Mirrorless. Yesterday got email about Firmware update. I am not tech savvy, so I called "tech Support" LOL. said I wanted to use nikon imagespace app which AI says is possible. THE RANDO TECH SUPPORT PERSON TOLD ME I COULDN'T DO IT and I needed a blank memory card. We hung up and after 1.5 hors of trial and error I WAS ABLE TO USE NIKON IMAGESPACE APP TO UPDATE. NIKON NEEDS TO GET REAL TECH SUPPORT WHO KNOW CAMERAS, NIKON APPS AND TECHNOLOGY INTERFACE. I don't know if other brands are better? but NIKON is the worst.

August 19, 2026
Unprompted review

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