SHopping at B&H is always quick and easy. Product desriptions and photos are clear and informative. User ratings and comments are helpful, and check out is a breeze. Selections are very good to overwh... See more
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Company details
Information provided by various external sources
Shop Digital Cameras, 35MM Camera Equipment, Photo Printers, Home Theater, DVD Players, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL, Mino
Written by the company

Contact info
420 9th Ave, 10001, New York
- 877-619-4907
- cs@bandh.com
- www.bhphotovideo.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best vendor that I deal with!
B and H good. Nikon support horrible.
B and H but here is review of Nikon Support. Have $2600. invested in my Nikon Mirrorless. Yesterday got email about Firmware update. I am not tech savvy, so I called "tech Support" LOL. said I wanted to use nikon imagespace app which AI says is possible. THE RANDO TECH SUPPORT PERSON TOLD ME I COULDN'T DO IT and I needed a blank memory card. We hung up and after 1.5 hors of trial and error I WAS ABLE TO USE NIKON IMAGESPACE APP TO UPDATE. NIKON NEEDS TO GET REAL TECH SUPPORT WHO KNOW CAMERAS, NIKON APPS AND TECHNOLOGY INTERFACE. I don't know if other brands are better? but NIKON is the worst.
Easy and fast
quick and easy.
Quick and easy.
Great selection
Great selection, saved money by getting the Payboo credit card at purchase.
easy & quick!
Very easy to find what I was looking…
Very easy to find what I was looking for and purchase it. Always a great experience at B&H!
Site is responsive
Site is responsive, filters are helpful, choice of hard drive brands is good.
Website works as expected
Still not getting good prices. Maybe you can work on that for us.
Best Online Experience Bar None!
I was trying to get a PDF of the order…
I was trying to get a PDF of the order to send to the employee that asked me to order it. When I did that, a big box that said "rate this order" was right in the middle of the PDF. I could not get rid of it, so I clicked on it to let you know what an annoyance it is. I just spent 700.00, I should have a choice to rate or not. Thank you

Reply from B&H Photo-Video
Easy to use
Easy to use. Fast shipping. All shipped products were correct and delivered on time as promised.
Great checkout U/X
Good search algorithm and fast checkout.
Easy, fairly complete searches and fast checkout.
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