SHopping at B&H is always quick and easy. Product desriptions and photos are clear and informative. User ratings and comments are helpful, and check out is a breeze. Selections are very good to overwh... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have made B&H Photo-Video my go to online shop whenever I need to order anything for my art business. They have excellent pricing, high quality products, and fast shipping. I am always impressed and... See more
all i can be is honest. great company with sterling reputation and customer service that reall knows what that means. having trouble? call customer service and troubles are gone. good quality merchan... See more
With all orders I have placed, I have experienced a no hassle and quick response result. Usually when people order an item in astronomy or photography, they have already decided what they want, and t... See more
Company details
Information provided by various external sources
Shop Digital Cameras, 35MM Camera Equipment, Photo Printers, Home Theater, DVD Players, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL, Mino
Written by the company
Contact info
420 9th Ave, 10001, New York
- 877-619-4907
- cs@bandh.com
- www.bhphotovideo.com
4.9
Excellent
331K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great selection
Great selection, saved money by getting the Payboo credit card at purchase.
August 19, 2026
easy & quick!
August 19, 2026
Very easy to find what I was looking…
Very easy to find what I was looking for and purchase it. Always a great experience at B&H!
August 19, 2026
Site is responsive
Site is responsive, filters are helpful, choice of hard drive brands is good.
August 18, 2026
Website works as expected
Still not getting good prices. Maybe you can work on that for us.
August 18, 2026
Best Online Experience Bar None!
August 18, 2026
I was trying to get a PDF of the order…
I was trying to get a PDF of the order to send to the employee that asked me to order it. When I did that, a big box that said "rate this order" was right in the middle of the PDF. I could not get rid of it, so I clicked on it to let you know what an annoyance it is. I just spent 700.00, I should have a choice to rate or not. Thank you
August 18, 2026
Reply from B&H Photo-Video
Hello. Thank you for your recent order with us. We regret your dissatisfaction and sincerely apologize for the inconvenience. Rating your experience is optional, you can click on the "x" in the top right of the box to dismiss it. We appreciate your feedback and it has been noted and shared with our Web Development Team. Thank you. ~Aine H / B&H Photo-Video
Easy to use
Easy to use. Fast shipping. All shipped products were correct and delivered on time as promised.
August 18, 2026
Great checkout U/X
August 18, 2026
Good search algorithm and fast checkout.
Easy, fairly complete searches and fast checkout.
August 18, 2026
Great selection and easy to find!
August 18, 2026
Found what I was looking for
Found what I was looking for. Site is super easy! A repeat customer for years.
August 18, 2026
Easy to type in the item numbers
Easy to type in the item numbers , displayed options everything went smoothly.
August 18, 2026
Chatted with a person online and they…
Chatted with a person online and they had all the answers for me. I was able to then go on the website and order the appropriate product I needed. Thanks so much!! Super easy, and the price was a few hundred dollars less than another place I checked!!
August 18, 2026
I really value your sales dept.'s…
I really value your sales dept.'s understanding of what's needed. In this case, Josh S. His quick response to a question I just couldn't figure out myself.
August 18, 2026
Ease of ordering and quick payment…
Ease of ordering and quick payment Paypal option.
August 18, 2026
ordering experience
ok, 5 star but!!! i had to do a google search to get to the item - your website would NOT find the item. so going through google search and selecting b&h 5star. going directly to you website and searching for item 0 stars!!
August 18, 2026
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