Bright Ideas Accountancy Reviews 

138
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Everything about working with Bright Ideas Accountancy has been good. My accountant Millie made things easy and enjoyable by being consistently friendly, helpful, accessible and doing everything requ... See more

Rated 5 out of 5 stars

My previous alleged accountant had failed to complete my returns or accounts meaning there were many overdue activities that needed to be addressed so my business could continue to operate. After a pa... See more

Rated 5 out of 5 stars

I was recommended to use Bright Ideas by a friend after deciding to form a LTD company. Syed has been amazingly helpful, always responding to emails promptly and getting things sorted his end. I ca... See more

Rated 5 out of 5 stars

I've been quite hopeless over the years with managing things and the people at BI Accountancy have always been extremely helpful with any requests for information or assistance that I've made. Jack Sm... See more

Company details

  1. Accounting Firm

Written by the company

Accounting services that help you earn like never before… We’re faster and more flexible than any financial team you’ve ever know. Save time. Erase any risk. Get back to doing what you love. We’re the business accountant service that helps you shine.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(138)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Responsive and professional

We've been using Bright Ideas for 3 years and have never had a problem.
Communications have always been good, clear and responsive, with good advice on matters we were unsure about.
We've been dealing with Syed for a while.
In the middle of a mortgage application, we requested an accountants' certificate on a Friday afternoon, unfortunately during a week when Syed was on holiday. Despite without a doubt coming back to a plethora of mails to deal with, Syed promptly replied on Monday and updated the certificate after a first version was not quite right (due to me not being precise about what was required).
This allowed our application to proceed.
I am very grateful for such responsiveness and glad for such professionalism.

December 15, 2020
Unprompted review
Rated 5 out of 5 stars

As a business owner I always wanted…

As a business owner I always wanted simplicity and the dread I used to feel when it came near to tax returns made me take my eye off the ball with my own customers. I was handed the details of BI Accountancy and told how effortless it is to work with the team there and I must say it’s been a breath of fresh air. The team take control of all what used to be difficult for me and the amount of pressure that it has lifted off me has been life changing, instructing the team has been the best decision I have made. Keep up the great work!

November 21, 2020
Unprompted review
Rated 5 out of 5 stars

A totally seamless experience since I…

A totally seamless experience since I moved my accounting needs to bright ideas. The team at bright ideas have took the stress away from my book keeping and are always available at the end of the phone should I need to speak with them.

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

Market Leading Service

Technology changes, but human nature is perpetual — and there are few things in life and in business that we enjoy more than seeing one person helping another. Truly remarkable customer service goes beyond fixing problem or handing out discounts. It’s about leaving people with a positive memory of your business.

When I first worked with BI Accountancy, I received something more than “good” customer service. I received a “partnership”. Amazing business and helped me no end. Thanks

November 6, 2020
Unprompted review
Rated 5 out of 5 stars

Friendly, efficient, reasonably priced.

Bright Ideas Accountancy have handled my company accounts for a couple of years, and have always been excellent and reasonably priced compared to the accountants I've used in the past. Highly recommended. The included use of the FreeAgent tool is so much better than spreadsheets which my previous accountants used.

October 8, 2020
Unprompted review
Rated 5 out of 5 stars

I used Bright Ideas as they are located…

I used Bright Ideas as they are located close to me and also use Freeagent, which made transferring from my previous accountant very easy.

My overall experience with Bright Ideas was fantastic. Always willing to give advice on ways to be tax efficient and proactive with all the different tax returns and confirmations.

I have closed my company down and they were very helpful when getting this done for a reasonable fee. If I opened a new company I would definitely use again.

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

Breath of Fresh Air

Syed has phenomenal communication and is a joy to work with.
He has helped me through a lot of situations that would have stumped me if I were to try them myself.

Would recommend wholeheartedly.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Peace of mind

I am so thankful that I found Bright Ideas Accountancy.
I have been with them for almost 10 years.
Accountants are knowledgable, trustworthy, helpful and professional.
I am happy and stress free.
Thank you BI Accountancy

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant Accountancy Firm

BI really are a fantastic company to work with. From Independent / Freelance Contracts, to SME's and beyond, You'll be in safe hands with Bright Ideas Accountancy.

Really knowledgeable and friendly staff, always there to provide first class advice and support.

Superb

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome accounting!

Syed always answers promptly, and delivers first class advice & service. He puts up with all my questions on all sorts of points of detail - not in a patronising way that I often find accountants do, but he patiently makes it simple & make sense. And he saves me money. A friend recommended him to me, & I'm now recommending him too :-)

February 1, 2020
Unprompted review
Rated 5 out of 5 stars

The best accountants for IT Contractors

The best accountants for IT contractors! My accountant Syed 99% of the time replies to me within the same day for any inquiry or question I've had. He's always hands on deck to make sure the accounts are filed properly, on time, and gives me all the tools I need to optimise my taxes

January 16, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Excellent Excellent

Excellent Excellent Excellent. Bright Ideas Accountancy have supported me through thick & thin! Through good periods - and the more challenging. As a self employed contractor & entrepreneur - I rely heavily on the support and experience given to me by my accountant to keep me on track, increase efficiency, understand whats coming, to weather storms and plan for the future. Huge thank-you to Syed & the team! Look forward to continue dealing with you via the umbrella gp after Feb :-)

December 20, 2019
Unprompted review
Rated 5 out of 5 stars

Transferred to BI after my previous…

Transferred to BI after my previous accountants went seriously downhill (in terms of service). BI, and my account manager have been fantastic and as others have expressed, I find them very proactive and helpful. The cost is excellent value too (previous accountants charged double!). No issues at all with BI and I highly recommend them.

December 20, 2019
Unprompted review
Rated 5 out of 5 stars

Proactive and helpful

I have worked with two accountants at Bright Ideas and both have been proactive with all my business. The handover from one to the other was seamless and I can strongly recommend them.

December 19, 2019
Unprompted review
Rated 5 out of 5 stars

Simply brilliant accountants...

This accountancy firm are simply amazing. Unknown to me my old accountant hadn't been managing my tax affairs at all correctly behind the scenes. In fact turned out I was in quite a mess - which astounded me as I though I wa sin a good place.
After much dismay, a colleague recommended BI to me. WOW! They took on the mess and resolved it all. really went beyond the call of duty and have been on hand to support me through this process. Even better the way they way is transparent and simple. We both see the same software - showing the same information - no more spreadsheets!
I highly recommmend these accountants to everyone. You can have the 100% confidence that they will represent your tax affairs both personal and company with diligence, accuracy and ensure it remains personal to you.
Thank you BI for being amazing and I look forward to simple accounting with you!

December 18, 2019
Unprompted review
Rated 5 out of 5 stars

Michael and BI Accountancy were…

Michael and BI Accountancy were recommended to me and I'm very glad they were. I was new to setting up a business and Michael is very calm and patient and explains things well which is just what I needed. He has helped me enormously and I can't recommend him and the business enough.

December 11, 2019
Unprompted review
Rated 5 out of 5 stars

I have had nothing but an exceptional…

I have had nothing but an exceptional time working with BI Accountancy and Syed in particular in my time with them.

I moved over initially as I was using "Xero" as an accounting software which I found to be extremely cumbersome. BI Accountancy uses "Freeagent" which I had heard from many sources as being very user-friendly.

What can I say? I was ported over from my existing accountants to BI Accountancy after having a quick phone call to sound them out. It was very smooth and straightforward. Freeagent is SO MUCH BETTER than Xero it saves me so much time (and as we know time = money) and Syed has always been on hand for a call any time I've had a question.

Great service and great friendly people.

September 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

Have used Michael and BI Accountncy for the past few years to complete small business accounts and personal tax return. Always helpful and responsive, and accurate; great customer service.

August 19, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look