Bibby Financial Services Reviews 

Nayan Patel & Emma McMillen are a great team and are always on hand to talk me through the system.

We have worked with Bibby for over 20 years and always found their team excellent to work with and highly attentive to our business needs. We wish to mention Mohomed Bilal Mussa for his excellent customer service and also Jean K Tunmore for her technical support. Both Mo and Jean are always pleasant, efficient in their work and glad to help. We highly recommend working with Bibby.

Having recently signed up with Bibby's I can highly recommend them. They offer a fantastic service and the level of support from our Relationship Exec Aaron Emms and our credit controller Dale Smith is superb. If you are thinking of any financial support for your business in the future then I suggest you give Bibby's a call

we been with Bibby for a number of years and without there support we would not be as successful as we are right now.
Very responsive, always going that extra mile.
special mention to Sarah Payne for her hard work and dedication and also Jane Nethercoat on the FX side.

We have been working with Bibby since 2006, and still have a great working relationship with the company, though mainly the people we work with.
Our specific industry requires ongoing funding for stock, and the guys at Bibby are very understanding of our needs, and importantly, have a solid relationship with our customer base also

I have dealt with a number of finance companies in the past and find them nothing but difficult to deal with once signed up

Lucy and jo have been nothing but helpful professional and have helped are business transfers over with no issues

Everyone so far has been pleasant and nice to deal with

Bibby took the extra time and effort to understand our business and its ambitious growth plans, and finding a solution in which they could help facilitate it - from experience this is not something that other major lenders do.

They have a great account management team who are friendly and knowledgeable. We also use Bibby FX which has been seamless and easy to integrate into our business.

I can comfortably recommend Bibby as a sales finance partner.

Carolyn and leah.

Absolutely brilliant service communication is outstanding!

They always go above and beyond to make sure everything perfect

Highly recommended

Thanks for everything

Ukm

Management team undertsands my business and responds to it, thank you Ian Lyall! Account manager Alana responds and reacts immediately. Using Bibby FX in conjuction with my imports exports and the daily management of the regional Bibby team make it easier than major banks, been there done that, the personnel business management makes business so much easier.

I'm impressed by their website and it is straightforward to navigate through. An excellent plus to their marketing strategy

Carolyn Bell and Leah Moreton have been a pleasure to work with, we would not hesitate to recommend Bibby. They are easy to deal with and always on hand when needed. Both Carolyn and Leah are great.

Sarah, Michael, Simona, and the wider Bibby team deliver impeccable service that is vital to our business. They are extremely supportive and understanding of our business and are always on hand to help when we need them, even at the last minute!

My experience of using Bibby was positive, from the dedicated team from numerous departments that I dealt with was always consistent in communications.

I never felt unsafe, misled and was kept up to date with any changes and the online facility was easy to navigate while giving you all the information you need as a business.

Credit limits are fair, following using other incompetent factoring companies in the past - Bibby definitely topped service levels.

I want to mention a few key members who gave me the positive experience above and looked after my concerns while displaying patience.

Joanne Coey & Charlotte McDonnell dealt with my buy out from Bibby factoring, I decided to invest in another company and recruitment naturally come to an end, I was honest about my transition and Charlotte assisted me with an exit strategy that protected both parties and ensured no one was to loose further cost if necessary and I ended up actually saving over £4,500, she also helped with some difficult decisions around funding and always came back to me. Joanne had the toughest job to collect under £200,000 from multiple clients who are a little less reluctant to pay once they get wind the ship is sailing, she used a calm approach but turned up a notch when needed in a very professional and compliant manor. I think Joanne is a huge asset to Bibby, always consistent with her relationships. Sophie Upton was on Joannes team and was always polite, helpful when Joanne was busy or in meetings and would assist and relay messages.

Last of all the start of the process was Krishan Patel & Alyssa working hand in hand with every day account management with Krishan being new to Bibby as my relationship Manager he took on board all of my concerns and they was always rectified, he was very responsive and I actually had some laughs with him, it’s always good to have a personal element in business and he knows how to manage a client like myself - expectations and was always honest. Alyssa - fantastic credit controller, I felt bad some times as I know they have multiple accounts to deal with but she would give everything 100% and even bring things to my attention that I may have missed or forgotten about, every time a client would play hard ball - she would obtain evidence and have an email from every question. Always has compliance ready for any payment related issues.

Thanks Bibby for having me, I will be back if funding is required in the the future.

Luke Birmingham @ L Birmingham LTD

I'm a new company doing everything for myself. The service they offer and in Particular the help from Carolyn Bell and Leah Morton has made this alot easier for myself allowing me time to run my business effectively. Carolyn and Leah have been so supportive and helping me every step of the way in growing my business.

Excellence from everyone with whom I deal with at Bibby Financial Services, especially from Carolyn Bell our (Relationship Manager), Leah Morton (Relationship Executive) and Gursharn Mistry our (Credit Controller) who are always happy to help me the best they can.

The 5 Star Service they provide is second to none, and we as a business are very grateful.

Great service, excellent support and queries are dealt with promptly and efficiently.

I thoroughly recommend Bibby Financial Services Ltd.

Bibby operate poorly when there is a dispute on invoices. They are intolerably aggressive and extremely unfair. They make assumptions that their clients have delivered and ignore disputes and issue wind-ups. buyers beware if you are engaging with any company who uses Bibby for factoring. Do not engage.

We have been using Bibby Financial for 5 years now, we have had various different credit controllers but we have been assigned a lady called Gunta Tangijeva who is amazing. She is efficient, always answers queries in timely manner and keeps us up to date. We have two relationship Executives, Steve Hemingway and Lauren Higson. We as a company are very happy with service that we receive.

I have had a fantastic experience with Bibby Financial Services, from the first introductions with Liam and Jamie to our account going live.
Jamie has been brilliant and was in communication every step of the way.
I would 100% recommend Bibby Financial Services to any business looking for an Invoice Finance Provder.

I wanted to invest the time to write a review because I am really happy with the service I am getting.
Bibby has been looking after my invoice finance facility and doing a great job.
I also want to invest the time to mention our account manager from Bibby Lucy Adams, recently we needed extra support (when I needed it most.) Lucy listened, communicated well and provided really good support that made a difference to our business. If you are looking for an invoice finance provider, I would highly recommend Lucy and the Bibby Team 100% .

I entered into a confidential facility agreement with Bibby Financial Service UK, my customer number 0019313/001 GBP.

During the first week of the confidential service, Bibby Financial Services disclosed the Confidential facility to all of my clients.

They claimed that the disclosure was a mistake. However, one year later, no one has taken responsibility, acknowledged the detrimental effect the disclosure had on my business, or made a genuine attempt to resolve the issue.

This has severely impacted my business, and it seems like no one at Bibby Financial Services is concerned about the disclosure, aside from occasional apologies for the error.

Anytime I raise the issue with them, I am talked down and treated as if it was in order for them to disclose confidential facility.

This has left my once-healthy business in disarray, and it appears that Bibby Financial Services is not concerned about their conduct.