It's always great doing business with this company! However sometimes the description of the book's condition is not as accurate as it needs to be. Other than that I highly recommend doing business wi... See more
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Review summary
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Reviews shaping this summary
If you are looking for a book, they will have it at a great price. I feel they could improve by keeping customers in the loop on delivery status that is the only reason for the 4 stars. With that said... See more
Company replied
I love shopping Biblio! I used to be a bookseller at an independent bookstore and now I only use Biblio for my used book purchases. The individual booksellers are wonderful, the books arrive in record... See more
Company details
Written by the company
Biblio has been a marketplace serving indie booksellers and customers since 2003. Search and buy over 100 million used, rare, out-of-print, signed and first edition books and textbooks from independent bookshops around the globe! You can reply to any customer service emails from Biblio to reach customer support. We also provide the contact email for the bookseller from whom you purchased on your order receipt if you wish to reach out to them directly. If you need support for a Biblio order, please contact us at support@biblio.com. We provide a 30 Day Guarantee for various situations here: http://www.biblio.com/pages/order_guarantee.html
Biblio: Support & Service
Written by the company
- We are here to mediate between customers and booksellers.
- We are committed to sharing used and rare books from independent bookshops and getting them in front of the customers who want to buy them! We are also here to help if things don't go perfectly - the wrong copy of a textbook was ordered, the shop made an error and sent the incorrect book, or the shipping service didn't deliver as promised. While we hope that everything goes as planned, we are here to mediate any difficulties that arise during the order process. If you are a Biblio customer and you are reaching out for help directly from the bookseller, include support@biblio.com in the CC field of your email so that we are in the loop and can step in and help as needed.
Contact info
PO Box 1211, 28801, Asheville, United States
- 1-800-813-9432
- support@biblio.com
- www.biblio.com
4.2
Great
35K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 19% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible experience
Horrible experience. Ordered a book and got tracking for delivery from Ergodebooks through USPS FOR 11/21/25. Copied the tracking number and went to the USPS site but the number was unknown. Same for the past week. It is now 11/30/25 and still no book or tracking. Will be disputing this charge tomorrow morning.
November 30, 2025
A good experience all round
Locating and ordering were both simple and straightforward. The book arrived in a very timely manner and was in excellent condition.
November 30, 2025
Great selection of out of print books…
Great selection of out of print books at great prices. Very Fast Shipping. Very happy with Biblio so far. I will keep using them to locate books that I want to read.
November 30, 2025
Excellent price and the books came…
Excellent price and the books came faster than expected from Australia. Cheaper than expected too
November 23, 2025
Very disappointed.
Very disappointed.
Buyer from France, bought a 80€ book in September. One month later, no news, I asked the shipper (betterbookdeal123) who casually say “oh we don’t have that book anymore sorry”. I asked for a refund. More than 5 times. Each time the same answer “oh sorry, I deal with it in a minute”. Of course, I never received anything. Very disappointed. Of course I sent a message to Biblio via their website, no answer.
I strongly advise you not to order, at least from France, big lack of seriousness.
I suppose I won’t see the refund, it’s sad a negative comment is the only way to communicate..
September 11, 2025
Unprompted review
Never arrived.
November 20, 2025
great for hard to find books
great for hard to find books.
The book was published in the 1950's. Amazon had it for $50. EBAY not much better.
I did a google search on the book title and tried biblio. I found my book under $20, and ordered several more other titles by this author.
This will be my *goto* place for all books.
Biblio has a network of small booksellers and links them all together under the Biblio umbrella. Shipping is reasonable.
November 27, 2025
Beautiful color charts in perfect…
Beautiful color charts in perfect condition. Great price and packaging.
November 27, 2025
Fast delivery
Fast delivery, the book is in good condition except for some highlighted areas.
November 14, 2025
Fast shipping
Fast shipping, book condition as described. Will order from them again
November 21, 2025
The used book in wonderful condition
The used book in wonderful condition. Ordering was easy and the book pictured is the book I wanted and received. Book received in timely manner and packaged well and received USPS. Will purchase from Biblio again. A reputable company. Again, very pleased with book ordered. Thank you!
November 20, 2025
5* Quality in both product and customer service
I couldn't rate Biblio enough for their exceptional customer service, selection of books and quality of recovery ! I had a issue with my first order which was swiftly and professionally dealt with. I had not shopped with Biblio previously and now they have made a life long customer in me.
November 20, 2025
Unprompted review
Easy to use and quick delivery
Easily found the book I was looking for and received it quickly!
November 19, 2025
The book arrived quickly and in really…
The book arrived quickly and in really good condition. I also appreciate the great price. New books are getting so expensive and this site makes them so much affordable. Thank you!
November 18, 2025
I ordered the book on 1st Nov and got a…
I ordered the book on 1st Nov and got a delivery date of 6th to 15th November. It's now 17th November and still no delivery, and the tracking does not add any extra info to what I've just said.
To add insult to injury, I've now got a request to review this non-existent delivery.
November 17, 2025
Found exactly what I was looking for
I found the exact book I was looking for, very quickly, and from a few different sources. No bidding, just an easy purchase experience. Thank you!
November 15, 2025
You asked customer to send their complaina on a website that does not exist or ceases to function. I complians is yet to deliver till date to your provided email.
You asked customer to send thier
October 7, 2025
I appreciated the high level of service…
I appreciated the high level of service and communication when my book was held up by damage at the post office. Despite that snafu, I received it in good time and good condition.
November 15, 2025
Everything went well
Everything went well. The purchase, shipping and getting the right book. Enjoyed it. Used to build a model for a diorama.
November 14, 2025
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