Popped in yesterday to pick up some G8 insoles for my Lake shoes. Was met with a warm welcome and lovely coffee. Dan took me through the measurement of my feet and suggested two different arch height... See more
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Bike fit & shoe fitting specialists with a focus on custom bikes and an industry leading workshop
Contact info
120a Sheen Road, TW9 1UR, London, United Kingdom
- www.bicyclerichmond.co.uk
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Excellent
These guys are the real deal. Super knowledgeable, super professional - happy to be a repeat customer. Highly recommended.

Reply from bicycle.
Very helpful and professional fitting
Very helpful and professional fitting. Rolled out feeling like a new person in the saddle.

Reply from bicycle.
Excellent bike fit
Had a bikefit here with denver Collins on the 19th April 2025 - I was extremely impressed with the whole process, particularly his attention to detail and ability to take on the feedback I was giving him. I would 100% recommend bicycle if you are looking to optimise your bike position!

Reply from bicycle.
Friendly, professional and most of all, patient.
Friendly, professional and most of all, patient. We had a challenge on with my left cleat position but this didn't phase Dan, who was insightful and down to earth. Plenty of brews throughout and time was given to discuss and research possible choices of bikes too.
A great bike fit and well worth the money.

Reply from bicycle.
Friendly shop focused on good customer service
Friendly shop focused on good customer service. Discuss what might be needed and options before any decision on what to do.

Reply from bicycle.
Not the first time I've left a review…
Not the first time I've left a review and not the first time I've had my bike in for work, but again I feel compelled to let people know what a fantastic job these guys do (Eoin!). It's always a delight getting back on the bike after a service, can not recommend highly enough.

Reply from bicycle.
This has been by far the best bike fit…
This has been by far the best bike fit I’ve ever had!
Even though I haven’t implemented all the recommended changes to my bike yet, I can already feel a huge difference in comfort and performance. A massive thank you to Dan for helping me feel comfortable on the bike again.
I highly recommend getting your bike fit done here instead of trying to cut corners and save a bit of money elsewhere. I learned the hard way that it’s worth doing it properly the first time!

Reply from bicycle.
The experience at Bicycle, Richmond
As a bike enthusiast, I love the experience I receive from the team at Bicycle. They are truly passionate about cycling, treat my bike like it’s one of their own, give great advice and tips and are super-friendly. Many thanks to Eoin for all your hard work and expertise on my bike.

Reply from bicycle.
Had an excellent fit with Andy Fenn
Had an excellent fit with Andy Fenn, really detailed and comprehensive. Identified a few things that were contributing to some pain on the bike and by the end of the 3 hours I was really super pleased with the adjustments we made. Could clearly feel the improvement and the video and pressure mapping data backed that up. Combination of changes reduced saddle pressure hotspot by about 30% and can really feel the difference now out on the road. Absolutely recommend Andy, and Bicycle, if you really want to dial in your bike fit.

Reply from bicycle.
Superb.
The warm and professional greeting from all the staff set the tone for an exceptional experience. The site's thoughtful layout created a sense of ease even before heading down for the bike fit. Denver, the bike fitter, impressed me with his extensive knowledge and expertise. The entire process was incredibly thorough, and Denver's ability to pinpoint my issues was remarkable. He guided me from a point where I was struggling to generate much power to confidently pedaling with improved power output—all while engaging in insightful discussions.
I came here on the recommendation of a friend, and I’m so glad I did. What stood out most was the focus on my individual physiology, which isn’t ideal, and the way adjustments were made based on my feedback and comfort. I left not only with a perfectly fitted bike but also with a renewed excitement for my next ride. The results were so impactful that I couldn't help but push myself on the following ride with newfound confidence.
Although it’s not the cheapest service, the value for money is unquestionable. I highly recommend this team to anyone seeking a transformative bike fitting experience.

Reply from bicycle.
Thorough and Friendly
It's one thing to watch the videos, a whole different thing to come get a fit in person. My fit earlier today with James was very helpful. It's true that you may be convinced to buy expensive modifications, but none of those seemed excessive. I never felt pressure from James to buy something. He laid out tradeoffs to me and gave me a choice. He is as easy to talk to in person as on video, and doesn't take himself too seriously despite his success. You are treated well, not rushed, and you can trust the measurements.

Reply from bicycle.
Great bike fitting service
Had a bike fit with Dan. Great shop and bike fitting studios. Very thorough session. recommended.

Reply from bicycle.
Incredible service, during and after the appointment
Had a full bike fit appointment with Denver Collins recently, and had a very productive session, through all of the physical assessments, shoe fitting, and bike position. The end result of the fit was a massive improvement on before The communication afterwards was also incredibly helpful, with information on exactly how to set the bike up, as well as help for sourcing parts which were tricky to find anywhere else

Reply from bicycle.
A hugely fascinating session spent with…
A hugely fascinating session spent with Andy at Bicycle, no process was rushed and I was made to feel like the most important component of fit. A highly recommended investment with the comfort improvements being instant. Chapeau Bicycle.

Reply from bicycle.
5 stars for client care and service
5 stars for client care and service. Dan Coombes looked after me and performed a bike fit, with a follow up fit a year on, along with some fine tuning to match my bike build. Lots of patience for a cyclist still learning. Can already see the enhanced performance results, racking up PBs on all my routes. Would recommend.

Reply from bicycle.
Excellent service even for a new rider
I was warmly welcomed on arrival, denver was my fitter and did an amazing job of explaining everything. I had issues with saddle, knees, feet, and hands. Denver resolved all of these issues and helped increase my power about by about 20%. This was worth every penny and has made riding so much better since and wished i had done this earlier.

Reply from bicycle.
Denver Collins is a genius!
Denver Collins is a genius when it comes to bike fits! Theres nothing he cannot fix! 4 rides in after my bike fit and i have never felt so comfortable. Makes me wonder how i was even riding before!

Reply from bicycle.
I just wish I'd taken my bike here before
I just wish I'd taken my bike here before. It was a last minute request (brake bleed) and bicycle was able to fit me in. Not only able to get out and do some riding, but I was given advice what the cause of the pressure loss is. It's just obvious you're dealing with people who know their craft.
Thorough, expert, interesting...and transformational
Incredibly thorough, personalised, expert...and brilliantly interesting. Denver went through absolutely everything imaginable, asked for my feedback at every stage, and made what I felt were genuine suggestions for improvement. Judging by the fact I've just recorded a PB on a 72km route, while I thought I was only road-testing the new set-up, I'd say they worked.

Reply from bicycle.
Perfect Fit with Expert Attention to Detail Claire Buttivant was…
My recent bike fitting experience at Bicycle was fantastic. Claire Buttivant was knowledgeable, professional, and attentive to every detail. She tailored the fit to my riding style, making a real difference. I left feeling confident and comfortable. My first rides after transferring the data to my bike were remarkably better. Much more relaxed and efficient. Highly recommend!

Reply from bicycle.
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