Big Apple Buddy Reviews 669

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great service, easy to track progress (purchase, arriving in USA warehouse, dispatch, arrival in Australia) and good follow up by BAB. Luggage item arrived in excellent condition. A great way to purch... See more

Rated 5 out of 5 stars

Bought a galaxy XR headset from Big Apple Daddy last week. Ordered on the Thursday, imported over the weekend and delivered on the Monday. Fantastic service and they kept me informed off exactly where... See more

Rated 5 out of 5 stars

Services like Big Apple Buddy are great, as they provide us access to Technology not yet released in the UK. I'd been watching a specific team item for a while, an eero Outdoor router, with Big... See more

Rated 5 out of 5 stars

My order arrived in good condition. Given this item is both highly price inflated and wont be available for many months in Thailand, this was well worth BAB's service charge. The item was arrived... See more

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4.6

Excellent

TrustScore 4.5 out of 5

669 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ordered a HyperX Cloud Flight S…

Ordered a HyperX Cloud Flight S headset, it came in great condition and with a sweet little handwritten letter from the BAB team.
The delivery was delayed by 5 days but that was on FedEx's side not the BAB teams fault so overall I can't complain.

July 17, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! This is the second time I have used Big Apple Buddy and as before service was quick and straight forward, couldn't be happier. Thank you Phillis you're a star

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic buying experience

I recently purchased a laptop from Big Apple Buddy. I was kind of sketched out by the name originally, but I read some reviews and most were highly positive.

My experience is in line with that; Phillis provided fantastic customer service despite what can only be described as incessant nagging on my part about the risks of mis delivery.

Furthermore, once they received the package they were super quick to send it off, and it was packed well enough that I wouldn't be concerned about goods breaking.

I certainly wouldn't hesitate before purchasing from Big Apple Buddy again.

I think the only constructive comment I can offer is probably that it would be really cool if you could see some form of tracking for the journey of your purchase from the store to Big Apple Buddy. But, the provided estimates were accurate enough that I think this is certainly a nitpick, and what's provided is good enough.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Big Apple Buddy is a great service

Big Apple Buddy is a great service. I needed a fairly niche device that was completely sold out in Australia, and while Amazon was giving me the runaround on ordering it, these guys sourced it and had it at my door in about 10 days. Communication was helpful and friendly.

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service with quick international shipping.

I ordered the Nanit baby monitor from Big Apple Buddy and I had a FANTASTIC experience. It was being shipped to France and Big Apple Buddy gave me a very accurate tax and duties quote and shipped it straight it. I was amazed that it arrived within a few days of ordering! Such good customer service! I will definitely be ordering again.

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

It worked!

It actually worked, arrived early, and they were very careful to follow up and ensure the product arrived alright.

May 9, 2022
Unprompted review

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