Big Apple Buddy Reviews 669

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great service, easy to track progress (purchase, arriving in USA warehouse, dispatch, arrival in Australia) and good follow up by BAB. Luggage item arrived in excellent condition. A great way to purch... See more

Rated 5 out of 5 stars

Bought a galaxy XR headset from Big Apple Daddy last week. Ordered on the Thursday, imported over the weekend and delivered on the Monday. Fantastic service and they kept me informed off exactly where... See more

Rated 5 out of 5 stars

Services like Big Apple Buddy are great, as they provide us access to Technology not yet released in the UK. I'd been watching a specific team item for a while, an eero Outdoor router, with Big... See more

Rated 5 out of 5 stars

My order arrived in good condition. Given this item is both highly price inflated and wont be available for many months in Thailand, this was well worth BAB's service charge. The item was arrived... See more

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4.6

Excellent

TrustScore 4.5 out of 5

669 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very reliable

My first time to use this store. Very satisfied. Purchased item arrived through fedex in very good condition and in an earlier date.

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

I felt like a honored customer

I felt like a honored customer in this store. The item (Amazon Kindle Scribe E-Reader 10.2Display With Premium Pen 64Gb - 2022 - Gray) send from US to Czech republic by FedEx. It was delivered on estimated day. The care from Phillis Cham was personal and with interest if after delivery item is OK and my order fullfilled my expectation. I have to say, you exceeded may expectation and make my day better. Thank you and wish all of your customers same experience.
Jelena

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Very good experience

Good buying experience. More importantly the logistics are well managed. BigApple post sale follow up was excellent. Goods received as ordered.

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Best on-line shopping experience

This was the best on-line shopping experience I have ever had. December 24 I ordered a Michael Kors puffer on sale at Macy’s and today less than a week later it arrived to me in Sweden. This period included Christmas days so really amazing! It is probably not the cheapest way of buying products from US, but I gladly pay every dollar for this superb, highly efficient and safe handling. Extra plus for the handwritten note from Phillis-a state of the art in custumer service!
I will definitely use BAB again.

December 29, 2022
Unprompted review
Rated 5 out of 5 stars

Great service for that one item that you absolutely must have

I was looking for a Tumi backpack which Tumi does not sell in Europe. But through Big Apple Buddy I was able to buy it and it was delivered in excellent condition through FedEx.

Luckily the bag itself was being sold at a hefty discount because the handling and shipping costs are not cheap. Of course, that's the price for ordering overseas and they are clearly mentioned upfront on their site before you order. I knew what I was getting into.

From their communication and the included personal note you can also tell the service is run by people that care. Even after the item has been delivered, they checked to see if everything is in order.

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

easy and fast experience, highly recommend

I had a lovely experience with big apple buddy. I bought a laptop that was only available in the US and shipped to Europe. The process was extremely fast and I did love getting plenty of updates. Even though I didn't need customer service I knew someone would be available easily to chat at anytime which was great. I will certainly buy here again. Thank you!

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and products!

I was worried about placing an order from BAB at first BUT the service received was far better than expected and even got a follow up email twice confirming my order was well received - which it was! Thank you for the great service, will be ordering from BAB again soon.

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

The team at Big Apple Buddy are awesome!

The team at Big Apple Buddy are awesome!! The product I ordered was ready ahead of schedule and arrived across the world in my hands quickly and as expected. I will definitely keep ordering stuff from them, and I am recommending to my friends to do the same.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great way to get a Magic Leap Internationally

After trying to buy a Magic Leap 2 several times from another website that just wouldn't work, I tied Big Apple Buddy and the process was clear and simple and I got the ML2 long before I expected to, given it was coming to Australia from the US. Would definitely recommend.

September 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, my order arrived in perfect shape in Portugal and in time as expected.
Excellent communication, I definitely recommend this service to buy products in USA.

August 23, 2022
Unprompted review

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