Big Clothing 4 U Reviews 

619
•
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Easy to order it came it was supposed to that part was great now I have returned some items for a different size I can no longer access my account? I’ve tried resetting the password but I never receiv... See more

Company replied

Rated 5 out of 5 stars

Being a big boned bloke. Buying clothes has always been difficult. Not any longer. I've used BC4U on and off for a few years. A great range of clothing in larger sizes, superb and informative website... See more

Company replied

Rated 5 out of 5 stars

My boys struggle to find stylish clothes that fit, both being over 6ft and muscular. Big Clothing offers a great range of stylish clothing, from casual to formal, to fit all sizes and tastes. The web... See more

Company replied

Rated 1 out of 5 stars

As a tall man I had high expectations but it's been a bit of a shambles unfortunately. I ordered four pairs of trousers - two with a 36" leg and two with a 38" leg but unfortunately only one pair fitt... See more

Company details

  1. Clothing Store

Written by the company

Big Clothing 4 U sells Big Men's Clothing up to 8XL. We sell brand names including, Kam, Espionage and D555. Best selling sizes are 4XL, 5XL & 6XL clothing.


Contact info

3.9

Great

TrustScore 4 out of 5

619 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(619)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

the clothes are very good quality and durable

January 24, 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you for taking the time to share your positive experience with us!
We are very happy you like the service we provide.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Human contact, so good.

You really do speak to a real live person, who is helpful and can understand what you want. No issues to small to sort out. Done with friendly informal chat. will be shopping here often, plus competitive prices.

January 22, 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you for taking the time to share your positive experience with us!
We are very happy you like the service we provide.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Good quality clothing

Good quality clothing, reasonably priced and delivered quickly.

January 3, 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you for taking the time to share your positive experience with us!
We are very happy you like the service we provide.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Always a great service

Always a great service, fast and so far everything as described. Quality clothing at a fair price.

January 5, 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you for taking the time to share your positive experience with us!
We are very happy you like the service we provide.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 1 out of 5 stars

False positive reviews, the scam continues.

As can be seen, the tactic is now to try and flood the page with fake positive reviews. Just remember this company stole money from hundreds of customers before going into liquidation and its now being run by a former director. I never got my money back that they stole, they have no integrity, dignity or moral conscience. I will never shop with these again or the multiple company's attached to this one such as Big Matts. SCAMMERS should be ashamed of yourselves.

EDIT: as you can see by the BS reply below they are going on the offensive, they know who they have defrauded, so just give their money back, just cos you've played the system doesn't mean you can get away with it. SCUM AVOID DONT SHOP HERE

January 22, 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

I am very sorry you have had a bad experience with the previous legal entity. As we are a new business, You could have contacted us with your inquiry before leaving a bad review, and we would have helped as much as possible but you have made no effort to help yourself by doing this.
We are always willing to help as much as we can, and you will notice good reviews coming through since we took over. This is because we have been helping customers with problems that may be like yours.

Rated 5 out of 5 stars

Always great quality of clothing my…

Always great quality of clothing my husband has been using this company for years for clothes

January 22, 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you for taking the time to share your positive experience with us!
We are very happy you like the service we provide.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

I love the variety of sizes and…

I love the variety of sizes and products!
In a world where body size limit's what clothing you can wear, BC4U bridges the gap. Size should not limit your style, and BC4U really embodies that. So big thanks from a bigger guy. Would recommend to anyone.

May 31, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you for taking the time to share your positive experience with us!
We are very happy you like the service we provide.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Repeat customer

I've made several purchases from BC4U. Every time I've been completely happy with them.
They have good communication, items are shipped in a good timeframe and are just as described.

Would (& have) recommend(ed).

August 29, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you for taking the time to share your positive experience with us!
We are very happy you like the service we provide.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Great company item deliverd n fitted…

Great company item deliverd n fitted perfect

January 6, 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you for taking the time to share your positive experience with us!
We are very happy you like the service we provide.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Great company

Really easy to order great selection great price no hassle delivery easy to return

September 12, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you for taking the time to share your positive experience. We are pleased you like the delivery speed and the prices.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Always willing to help prompt delivery…

Always willing to help prompt delivery often quicker than stated
Returns handled efficiently
Prompt refunds
Would and have recomend to my friends

December 8, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Thank you for taking the time to share your review with us! We are pleased you like the clothing, the delivery speed, and the efficiency.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Fantastic company with great customer…

Fantastic company with great customer service on the items that I ordered were great quality and a good fit. Would definitely recommend.

January 15, 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Lewis,
Thank you for the review. We really appreciate it and we are very glad you like the workwear you ordered.
Kind Regards
The BC4U Team

Rated 1 out of 5 stars

SCAM!!

SCAM!!! What a rip off this place is. Placed orders late November to try different sizes. Arranged evri returns but evri system wouldn't recognise the qr codes on the labels. Emailed with zero response. Found that the faqs had been updated to say there was an issue with the courier and to send by post which would be refunded. I have a screen shot from 20th Dec. So I chose good faith and sent these by royal mail tracked service. I have confirmation my packages were returned to the address on 11th Jan. I emailed this week to confirm receipt and was given a very abrupt email advising it had gone into liquidation and was under new management who were not liable for anything from the previous ownership. A quick look at the directors details on gov website shows he is director of various companies all registered at the same address. Either this guy is Alan Sugar or an absolute con artist. I also can't find an active bc4u on companies House.
To the company, I don't want your b**lshit standard reply. Give your customers proper answers if you value their custom that much.

January 17, 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Please be advised that BigClothing4u is now under new ownership and management, following the company going into insolvency at the end of 2023.
Unfortunately, businesses do end and they are bought up with the new company having no liability.
We are striving to return to the high standards and quality service that BC4U customers deserve.
We are working hard to deal with any issues that built up under the previous management and we apologise for the issues caused. Please be advised any previous problems will be ironed out and will not happen under the new ownership.
We would love to keep your custom and provide the exceptional service you were previously used to.
Kind Regards
BC4U

Rated 1 out of 5 stars

A Complete Rip Off

A complete rip off! I would strongly recommend that you do not use this company. I bought a jumper which was too small so I returned it but nothing! All my attempts to contact the company have failed and it looks like they have gone into administration. Avoid at all cost!

November 3, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Please be advised that BigClothing4u is now under new ownership and management, following the company going into insolvency at the end of 2023.
Unfortunately, businesses do end and they are bought up with the new company having no liability.
We are striving to return to the high standards and quality service that BC4U customers deserve.
We are working hard to deal with any issues that built up under the previous management and we apologise for the issues caused. Please be advised any previous problems will be ironed out and will not happen under the new ownership.
We would love to keep your custom and provide the exceptional service you were previously used to.
Kind Regards
BC4U

Rated 5 out of 5 stars

Arrived on time and fitted great.

January 15, 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Laurie,
Thank you for taking the time to share your review with us! We are pleased you like the clothing, the delivery speed, and the service.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 1 out of 5 stars

SCAM

SCAM - DO NOT ORDER
This company is robbing people’s money and refusing to acknowledge or give money back for returned clothes, it’s happened time and time again absolutely scumbags. Still owed over £100 for clothes i returned over a month ago, communication from them is atrocious.

December 14, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Please be advised that BigClothing4u is now under new ownership and management, following the company going into insolvency at the end of 2023.
Unfortunately, businesses do end and they are bought up with the new company having no liability.
We are striving to return to the high standards and quality service that BC4U customers deserve.
We are working hard to deal with any issues that built up under the previous management and we apologise for the issues caused. Please be advised any previous problems will be ironed out and will not happen under the new ownership.
We would love to keep your custom and provide the exceptional service you were previously used to.
Kind Regards
BC4U

Rated 1 out of 5 stars

Worse than crap

Worse than crap. Like others, returned items for Herpes to lose them, Was offered a refund eventually but have now received the automatic email as others. What a bloody joke.
Have raised issues through PayPal so see how that goes.
Will never use these shysters again!

January 14, 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Please be advised that BigClothing4u is now under new ownership and management, following the company going into insolvency at the end of 2023.
Unfortunately, businesses do end and they are bought up with the new company having no liability.
We are striving to return to the high standards and quality service that BC4U customers deserve.
We are working hard to deal with any issues that built up under the previous management and we apologise for the issues caused. Please be advised any previous problems will be ironed out and will not happen under the new ownership.
We would love to keep your custom and provide the exceptional service you were previously used to.
Kind Regards
BC4U

Rated 1 out of 5 stars

Ripped off

Well after seeing all the recent reviews, my issues with BC4U have now become crystal clear! I ordered 4 pairs of jeans in the first week in November on the basis that I wanted 2 pairs, but ordered extra to ensure the right fit. I returned the 2 unrequired pairs by the 2 week in November. Evri tracking confirmed that the items had been returned but when I chased up the refund after the 28 days time frame they quote on their website, I found I couldn’t get through on the helpline number, so I emailed them. Got a response saying the goods hadn’t been received, contrary to the Evri tracking information and was told that they couldn’t offer me a refund as I they would have to initiate a Lost Parcel Process after a period of time (unspecified) had passed. Strangely, they offered me a credit for the items even though they claimed they were lost. That didn’t make any sense to me. I refused this as I wanted the £74 I was out of pocket to be refunded. I sent various chase up emails asking for more details on the lost parcel process, but got no responses - now I know why. Don’t touch this company with the proverbial barge pole. Whoever purports to be taking over this company, I wouldn’t be surprised if they are in some way linked to the previous owners. They are making all the right noises on this review site, but they have no obligation to ensure previously wronged customers are suitably recompensed.

November 12, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Please be advised that BigClothing4u is now under new ownership and management, following the company going into insolvency at the end of 2023.
Unfortunately, businesses do end and they are bought up with the new company having no liability.
We are striving to return to the high standards and quality service that BC4U customers deserve.
We are working hard to deal with any issues that built up under the previous management and we apologise for the issues caused. Please be advised any previous problems will be ironed out and will not happen under the new ownership.
We would love to keep your custom and provide the exceptional service you were previously used to.
Kind Regards
BC4U

Rated 1 out of 5 stars

Ordered items in November and returned…

Ordered items in November and returned in November. No refund and not answering calls or emails. Lost £125 and got no clothes. How can they get away with this

January 12, 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Dale,
Please be advised that BigClothing4u is now under new ownership and management, following the company going into insolvency at the end of 2023.
Unfortunately, businesses do end and they are bought up with the new company having no liability.
We are striving to return to the high standards and quality service that BC4U customers deserve.
We are working hard to deal with any issues that built up under the previous management and we apologise for the issues caused. Please be advised any previous problems will be ironed out and will not happen under the new ownership.
We would love to keep your custom and provide the exceptional service you were previously used to.
Kind Regards
BC4U

Rated 1 out of 5 stars

I would STRONGLY recommend to not use

I would STRONGLY recommend to not use this website, they also operate under bigmatts.

I believe they are either liquidating or are just straight up scamming as from previous reviews and myself I am unable to get a single response from them at all. I have called them upwards of 30 times now - no response, it just says that the mailbox is full, E-Mails - no response, I even tried to call the WhatsApp number that is on the website - no response and the account hasn't been active since October 2023.

I had sent back some items for exchange, they have received it and signed for it (thank god I sent it recorded). Had nothing back from them and as stated above, 0 contact.

EDIT: Forgot to add, the "return" system is not working on their website so I had to pay £8 for return out of my own pocket.

January 2, 2024
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Jonathan,
Please be advised that BigClothing4u is now under new ownership and management, following the company going into insolvency at the end of 2023.
Unfortunately businesses do end and they are bought up with the new company having no liability.
We are striving to return to the high standards and quality service that BC4U customers deserve.
We are working hard to deal with any issues that built up under the previous management and we apologise for the issues caused. Please be advised any previous problems will be ironed out and will not happen under the new ownership.
We would love to keep your custom and provide the exceptional service you were previously used to.
Kind Regards
BC4U

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