Big Clothing 4 U Reviews 

619
•
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Easy to order it came it was supposed to that part was great now I have returned some items for a different size I can no longer access my account? I’ve tried resetting the password but I never receiv... See more

Company replied

Rated 5 out of 5 stars

Being a big boned bloke. Buying clothes has always been difficult. Not any longer. I've used BC4U on and off for a few years. A great range of clothing in larger sizes, superb and informative website... See more

Company replied

Rated 5 out of 5 stars

My boys struggle to find stylish clothes that fit, both being over 6ft and muscular. Big Clothing offers a great range of stylish clothing, from casual to formal, to fit all sizes and tastes. The web... See more

Company replied

Rated 1 out of 5 stars

As a tall man I had high expectations but it's been a bit of a shambles unfortunately. I ordered four pairs of trousers - two with a 36" leg and two with a 38" leg but unfortunately only one pair fitt... See more

Company details

  1. Clothing Store

Written by the company

Big Clothing 4 U sells Big Men's Clothing up to 8XL. We sell brand names including, Kam, Espionage and D555. Best selling sizes are 4XL, 5XL & 6XL clothing.


Contact info

3.9

Great

TrustScore 4 out of 5

619 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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3.9

All reviews

(619)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service highly recommended

,

I would like to thank BC4U for their very prompt action in dealing with my complaint, but more to the point giving a very satisfactory solution without any hesitation.

The customer service I've experienced from BC4U has been extremely good and without any hesitation I would recommend this clothing company to any person wanting to buy clothing for the larger man.

I can not fault BC4U in anyway in resolving a my complaint that was the responsibility of the manufacturer and not their's. I appreciate and understand that as the seller of these Chinos faults are your responsibility but sadly on numerous occasions this doesn't happen and retailers pass it back to the manufacturer.

I can promise you from now on any item of clothing I'm looking for,
BC4U will be the first and only site I will use. This is of course you sell it.

Once again my thanks for the service I've experienced from BC4U.

Kind Regards
Josephine Rust

April 20, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Josephine,
Thank you for taking the time to share such kind words in your review! We are pleased you really like the clothing and the service we provided on this occasion for you.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 1 out of 5 stars

Promised refund not arrived

My husband John Booth (who is not a member of this website) ordered some vests from Big Clothing 4U and the money for them, over £60, was taken immediately from our joint account. The vests never arrived! A few days later my husband tried to contact them to ask for a refund, which was almost impossible as the phone is always busy, or nobody is there to reply. But he did ask for his refund eventually, which was promised, but never arrived. He tried to phone again two days ago and when he finally managed to speak to someone, he was told the refund cannot be processed until Friday because "the Accountant only comes in on a Friday". Why does it need an Accountant to process a refund? And if he comes in on a Friday, why didn't he process our refund last week as we has asked? NOT happy!
UPDATE: My husband had actually *cancelled* this order, now he tells me, but even so the money was taken - However today we received a phone call to say the refund has been processed, so we shall see.

April 17, 2023
Unprompted review
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Reply from Big Clothing 4 U

Dear Mr & Mrs Booth,
Thank you for taking the time to share your experience with us. All feedback is greatly appreciated and we always strive for improvement, I apologise that your refund took a little longer to complete. As a business, we are always looking to improve our service.
We appreciate your loyalty and we will work at improving for the future.
Many thanks
The BC4U Team

Rated 1 out of 5 stars

Well the ambassador for BC4U was…

Well the ambassador for BC4U was screaming on TikTok about how he runs the BC4U website etc and swearing and becoming aggressive so I challenged him and was met on Facebook with another tirade of abuse telling me I am a tool and a loser , all for your customers to see , absolutely shocking behaviour although I doubt I will get a reply , I have also saved a copy or what he said and wrote , BC4U sort it out.

April 12, 2023
Unprompted review
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Reply from Big Clothing 4 U

Dear Paul,
Thank you for your review and email. We look into each review carefully and take appropriate measures to better ourselves as a company. We understand your frustration and we will make the appropriate measures to stop anything like this happen moving forward. Loyal customers like yourself are very much appreciated so we will be discussing this internally and also with George.
Kind regards
BC4U

Rated 5 out of 5 stars

ong sleeve T-shirt. I have finally found where to buy big…

I have finally found where to buy big clothes. Good fit good quality great price. Xx

March 20, 2023
Unprompted review
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Reply from Big Clothing 4 U

Dear John,
Thank you for ordering with us! We are very pleased you have found a place to shop for the clothing to suit your needs.
We look forward to supplying you for a long time.
Kind regards
BC4U

Rated 1 out of 5 stars

Really disappointed with my order

Really disappointed with my order, I ordered bigger sizes for comfort to wear to bed, sizes run really small. Had to return entire order. Still waiting on my refund after nearly two weeks.

March 25, 2023
Unprompted review
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Reply from Big Clothing 4 U

Hi Jessica,
We are very sorry the clothing did not fit. It is very hard to find a one size fits all in clothing but we try. I have looked into your order and we are yet to receive your returned items yet. As soon as we do you will be fully refunded.
Kind regards
BC4U

Rated 2 out of 5 stars

Not good.

I had actually posted a review a while ago but removed it, explanation on why in a second. So let me explain, I bought some clothes and needed to return a few items. Sent them back recorded delivery, confirmed they were recieved and left it. A month or so later I emailed them to ask for an update. This is where the issues started, from emails that were ignored, to calls that didn't get answered. It was a shambles just trying to get an actual response to 'can I have an update please' over the course of several weeks. I get that issues happen but when you repeatedly can't get a simple question answered, that tells you there's serious problems in the background. Eventually, after posting a negative review on here, someone called me. He told he had been given the job of trying to get me to remove my review and I got the impression he wasn't that interested and was just doing what he was told. I was offerred a whopping £10.00 store credit to remove my review. I actually found this kind of insulting - like you can waste my time, repeatedly, ignore my emails and so on but then when you see consequences for it you're like 'oh here, have a tenner.' I said I'd remove it more because I kind of felt sorry for the guy. Anyway, did this and left it 3 or 4 weeks. Logged into my account and guess what....no credit! Not really suprised to be honest and I'm certainly not too bothered about the £10, but it just felt like I'd been duped in taking down real feedback. Here's my REAL review of this place... the clothes are okay, the delivery is okay, if you need support you should expect to be ignored and I say that because it's my exact experience. Be warned that if they were trying to 'buy' my negative review off of here, then there's a fair chance they will have done it with others so take the scores on here with a huuuuuge pinch of salt.

April 4, 2023
Unprompted review
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Reply from Big Clothing 4 U

Thank you for taking the time to share your experience with us.
We have listened to your feedback. We take any feedback seriously and If you want to please get in touch so we can resolve any issue you have.
We appreciate your loyalty and we will work at improving for the future.
Many thanks
The BC4U Team

Rated 4 out of 5 stars

Grate jeans lovely fit

April 1, 2023
Unprompted review
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Reply from Big Clothing 4 U

Dear Wayne,
Thank you for taking the time to share your review with us!
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

I ❤️ Uptheir

I've been using BC4U own brand Uptheir for a while now. I love how generous thr clothes are and make me feel comfortable wearing them. I won't choose any other brand now. I started to feel really obese but now I see Harvey Price is a brand ambassador and I feel more comfortable with my weight. Stupid high street shops only account for small people but BC4U have got us big lads covered.

March 1, 2023
Unprompted review
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Reply from Big Clothing 4 U

Dear Paul,
Thank you for taking the time to share your review with us! We are please you really like the clothing, Keep up the positivity.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 1 out of 5 stars

They use EVRI. Avoid like the plague

Purchased some trousers on 02/03/23. Sent them back on 06/03/23 as too small, still awaiting refund on 21/03/23. Very poor service. Will not be returning. Will just shop through BadRhino and Jacamo in the future!

March 6, 2023
Unprompted review
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Reply from Big Clothing 4 U

Dear Daniel,
Thank you for taking the time to share your experience with us.
I can see your return was received by us on 20/03/23 and you were refunded 2 days later. We do not have control over the courier transit times.
We appreciate your loyalty and we will work at improving for the future.
Many thanks
The BC4U Team

Rated 1 out of 5 stars

Still waiting for a refund

March 17, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Mr Ali,
Thank you for taking the time to share your experience with us.
Please contact us at info@bigclothing4u.co.uk if you need any more assistance, It looks like all your issue was resolved yesterday.
We appreciate your loyalty and we will work at improving for the future.
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Fast despatch of quality goods made me…

Fast despatch of quality goods made me a regular customer and it hasn't changed. The shirts, joggers and top were made of quality materials and made to last. Delivered two days after ordering ,you can't get better service than that even from Amazon.

February 24, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Stephen,
Thank you for taking the time to share your review with us! We are please you really like the clothing, the delivery speed and the service.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Never had a problem and ordered mamy…

Never had a problem and ordered mamy times from here. Always fast delivery and great response to emails. Clothing quality is great.

March 16, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Kerry,
Thank you for taking the time to share your review with us!
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 4 out of 5 stars

Reasonable prices and good quality

Ordered alot of clothes from here. Reasonable prices and really good quality clothes with fast deliveries. Only problem is the refund procedures as sometimes its a lengthy wait but it eventually gets sorted.

March 16, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Steven,
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Great customer service

Ordered wrong size in error, spoke to Andy on live chat who answered all questions promptly and amended the order no problem great service thank you

March 16, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Mark,
Thank you for taking the time to share your review with us!
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Finally clothes that fit

Finally clothes that fit, great sizes and size guide is very accurate, also some great bargains to be had. Best big clothing store out there

March 16, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Ricky,
Thank you for taking the time to share your review with us!
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

A good range of clothing for fat lads…

A good range of clothing for fat lads like myself - makes such a nice change from the usual shapeless kit I used to wear especially the UpTheir range of tops and shirts

February 20, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Matt,
Thank you for taking the time to share your positive experience with us!
We are glad you really like the Uptheir brand.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Great selection of items

Great selection of items, prices are very competitive, fast free delivery & wonderful returns policy.
I am a frequent customer and happy to endorsed this site

March 3, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Dave,
Thank you for taking the time to share your positive experience with us!
We look forward to welcoming you back anytime.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Purchased clothing from big clothing 4u…

Purchased clothing from big clothing 4u sizes were good actually having the length to cover the belly..delivery is fast and effective. The only issue I have is unlike other company's when you purchase a yearly postage package it does not include next day delivery.

February 16, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear Valued Customer,
Thank you for taking the time to share your positive experience with us!
We have listened to your feedback and always strive to improve.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

Rated 5 out of 5 stars

Great brands and sizes

Great brands with large selection of sizes and, Quality products at great prices, couldn’t be easier to order. Trouble free returns if needed

March 14, 2023
Unprompted review
Big Clothing 4 U logo

Reply from Big Clothing 4 U

Dear George,
Thank you for taking the time to share your positive experience with us!
We look forward to welcoming you back anytime.
We appreciate your loyalty and look forward to serving you again very soon!
Many thanks
The BC4U Team

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