Bigfoot Beard Co Reviews 424

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness in making beards healthier, softer, and more manageable. Many people appreciate the amazing and long-lasting scents, with some noting that the products help eliminate dryness and beard dandruff. The delivery service is frequently highlighted as fast and efficient, with orders arriving quickly and well-packaged. However, some customers also noted issues with certain scents not matching expectations, describing them as unpleasant or generic. A few other people also felt that some oils were mediocre, causing itching and dryness, or that the scent deteriorated over time. There were also occasional complaints about non-existent communication regarding delivery times and delayed shipments.

What people talk about most

Product

People report positive experiences with product, often praising the amazing scents like spiced cherry and the... See more

Quality

Reviewers highlight positive aspects of quality, noting that products like beard wash, oil, shampoo, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Reviewers mention positive feedback about their orders, with many finding the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot praise Bigfoot Beard Co. highly enough! I've bought so many beard care items from other companies that either didn't work, stunk, or a combination of them both. Bigfoot beard products sme... See more

Rated 5 out of 5 stars

Great smelling products that have helped tame my beard and left it feeling softer and smoother. I’ve been using the oil, shampoo and fluff as directed and they’ve not only improved how my beard l... See more

Rated 5 out of 5 stars

The beard oil arrived really quickly, and everything was in perfect condition. The oil is great, turning my rough wirey beard and turning it into something manageable... The oils are high quality... See more

Rated 5 out of 5 stars

Order arrived in a timely fashion, well presented box, small issue with my order and they rectified straight away which was great ! Everything smells good and im noticing a difference with my beard a... See more


Company details

  1. Cosmetics Industry

Written by the company

Welcome to Bigfoot Beard Co, your premier destination for handcrafted, high quality beard care products. Proudly based in South Wales, we specialize in producing small-batch beard oils, balms, and grooming essentials that meet the highest standards of quality. Each product is carefully formulated to nourish and protect your beard, using only the finest natural ingredients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

424 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Dissatisfied

Purchased the unscented set after reading good reviews. Wasn't that impressed overall. The conditioner isn't very effective, the beard balm and butter are rock hard. The oil and beard buff are ok though. Wouldn't recommend unfortunately. Will stick with Gnarly Joe products in future.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Well

Well, where to start. Firstly, the design is excellent.
Secondly, the customer service and delivery was also excellent.
More importantly, the products are absolutely gorgeous and made my partner super happy and smelling fit as.
So I bought some more. Especially when the bundle offer was such a good deal.
Worth every penny.

December 30, 2024
Rated 4 out of 5 stars

I ordered from Big Foot due to a…

I ordered from Big Foot due to a recommendation from a friend of mine. I ordered the Coconut and Vanilla oil as it smelt amazing! The package arrived promptly but unfortunately I received Unscented Beard Growth Serum. I emailed and did not hear anything back. So I emailed a second time and still no comeback........ until I received a notification from Royal Mail saying a parcel was on its way.

The parcel turned up and it was the oil I wanted. There was no request for the serum or roller to be returned.

I thought what a great company as the serum is around £20 and it includes the roller which I will now incorporate to my beard routine.

I would give 5 stars but due to lack of communication I scored 4.

All in all great company, fantastic oils but communication needs to be improved.

January 18, 2025
Unprompted review
Rated 3 out of 5 stars

Ordered the Lemongrass wash and…

Ordered the Lemongrass wash and conditioner for my husband, as he has several oils and Lemongrass is his favourite. The wash lavers well and smells nice but the conditioner burnt his face on application, leaving a very red rash.

December 30, 2024
Rated 5 out of 5 stars

Bigfoot always deliver top quality…

Bigfoot always deliver top quality products at sensible prices.
Products smell great, a really wide range of fragrances that last all day.
There is also a wide range of products to use on your beard, so finding something that fits your needs is not going to be an issue.
Once you get addicted you can buy some merchandise, let everyone know your tastes with a t-shirt rocking their rather cool logo......

December 30, 2024
Rated 3 out of 5 stars

Products don’t come in box pictured

Bought this as a Christmas present and was a bit disappointed as they just come in a cardboard postal box and not the nice black box pictured on the site. So be aware of that if you are ordering as a present but I’m sure the products will be great!

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Placed an order on 28th November which eventually arrived on 6th December even though they advertise next day despatch.
I received 2 different reasons for the delay.
When package arrived the box was damaged and items inside broken.
I realise the company has no control over what happens in transit but they have not acknowledged any emails I have sent on 7th or 10th December.
Now I need to purchase a new Christmas gift.
First time I have used this company and it will certainly be the last.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Missing order worth £70

Doesn’t answer emails, placed an order on 27th November, received no process email, no email of dispatch etc!!

Sent out 2 emails to see where my order is still waiting for a response and the whereabouts of my order! Quite a letdown

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Top notch

Everything arrived promptly, the beard butter was good, and the moustache wax is the best I have found so far.

October 29, 2024
Rated 5 out of 5 stars

great product

great product. i got the coconut and vanilla beard wash and balm. love it
going to try the spiced cherry one next

October 29, 2024

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