Bigfoot Beard Co Reviews 424

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness in making beards healthier, softer, and more manageable. Many people appreciate the amazing and long-lasting scents, with some noting that the products help eliminate dryness and beard dandruff. The delivery service is frequently highlighted as fast and efficient, with orders arriving quickly and well-packaged. However, some customers also noted issues with certain scents not matching expectations, describing them as unpleasant or generic. A few other people also felt that some oils were mediocre, causing itching and dryness, or that the scent deteriorated over time. There were also occasional complaints about non-existent communication regarding delivery times and delayed shipments.

What people talk about most

Product

People report positive experiences with product, often praising the amazing scents like spiced cherry and the... See more

Quality

Reviewers highlight positive aspects of quality, noting that products like beard wash, oil, shampoo, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Reviewers mention positive feedback about their orders, with many finding the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot praise Bigfoot Beard Co. highly enough! I've bought so many beard care items from other companies that either didn't work, stunk, or a combination of them both. Bigfoot beard products sme... See more

Rated 5 out of 5 stars

Great smelling products that have helped tame my beard and left it feeling softer and smoother. I’ve been using the oil, shampoo and fluff as directed and they’ve not only improved how my beard l... See more

Rated 5 out of 5 stars

The beard oil arrived really quickly, and everything was in perfect condition. The oil is great, turning my rough wirey beard and turning it into something manageable... The oils are high quality... See more

Rated 5 out of 5 stars

Order arrived in a timely fashion, well presented box, small issue with my order and they rectified straight away which was great ! Everything smells good and im noticing a difference with my beard a... See more


Company details

  1. Cosmetics Industry

Written by the company

Welcome to Bigfoot Beard Co, your premier destination for handcrafted, high quality beard care products. Proudly based in South Wales, we specialize in producing small-batch beard oils, balms, and grooming essentials that meet the highest standards of quality. Each product is carefully formulated to nourish and protect your beard, using only the finest natural ingredients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

424 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My husband loves the fluff

My husband loves the fluff, wouldn’t order from anywhere else A+++++

September 27, 2024
Bigfoot Beard Co logo

Reply from Bigfoot Beard Co

Hi Sarah, thank you so much for taking the time to leave a review. We're really pleased your husband is enjoying Bigfoot Beard Co's products.

Rated 5 out of 5 stars

Will always be first choice

Grew a handle bar mustache with a small beard coming off the chin a few years ago liked the products and decided to do something similar again and bigfoot beard company was the only choice

September 27, 2024
Bigfoot Beard Co logo

Reply from Bigfoot Beard Co

Hi Wayne, thank you so much for taking the time to leave a review. We are thrilled you have chosen Bigfoot Beard Co as your beard care supplier.

Rated 3 out of 5 stars

The products I bought have been great

The products I bought have been great. The beard oils are good and leave my beard feeling soft. The shampoo I also good; however the pump system for the shampoo is inefficient and annoying. Why use a pump with a short nozzle? Why use a pump at all? I will not be buying the shampoo again while it has an annoying pump.

August 28, 2024
Rated 5 out of 5 stars

Love the products

Love the products, this is definitely my go to brand for beard products. They feel and smell great

September 4, 2024
Unprompted review
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Reply from Bigfoot Beard Co

Hi Adam, thank you for taking the time to leave a review. We look forward to seeing what you order next. We are really pleased to see you are happy with your products

Rated 5 out of 5 stars

New to Bigfoot beard company

New to Bigfoot beard company.
I recently bought a full range of products from Bigfoot beard company after seeing them recommended on a Facebook group.
I bought the fruit salad range. All great products and definitely a fruity fragrance, that has been commented on by my family.

July 27, 2024
Unprompted review
Bigfoot Beard Co logo

Reply from Bigfoot Beard Co

Thank you so much for this review. We love the fruit salad range and to see that others feel the same is brilliant.

Rated 1 out of 5 stars

Will not be ordering again

Will not be ordering again. I filled out the form for my delivery, I clicked pay and as soon as my order was confirmed I noted my google pay had changed my address from the one I put it, I immediately emailed the company/persons from both my email address to change the address to my actually address i got no response, I emailed the next day once again no response, I emailed again on the Monday twice and no response. My efforts to communicate and get what was meant to be part of a birthday present sent to the correct address was and still is ignored by the sellers.
As someone whom also owns a small business, this is not how you deal with customers, people work hard for their money and to spend it and never see what you ordered because of the lack of communication is absolutely disgusting!.
How I'm meant to get my items from over 200 miles away who knows.
I will be contacting my bank as all efforts to communicate with sellers was ignored and item was not received by me

July 27, 2024
Unprompted review
Bigfoot Beard Co logo

Reply from Bigfoot Beard Co

Hi Kristera, we have had a few operational changes throughout July and i believe this is where your email has been been missed. Please accept my apologies. If you can drop us a direct message via Facebook or Instagram, i will pick this up and resolve the matter for you.

Kind regards,

Rhys

Rated 5 out of 5 stars

Does what it says on the tin.

These are great products that literally do what is on the tin. These are now my go to products to keep my beard in good condition.

June 24, 2024
Bigfoot Beard Co logo

Reply from Bigfoot Beard Co

We are really pleased you're happy with your new, go too, beard care

Rated 5 out of 5 stars

Smells amazing

Smells amazing,my beard feels great really happy with the products I got. I got the shampoo,conditioner & beard oil in coconut & vanilla my wife loves the smell also great value

May 28, 2024
Rated 2 out of 5 stars

No smell

Brought the beard balm which was more of a wax. Was meant to smell of invictus but had no smell at all just a waxy smell

April 24, 2024
Rated 3 out of 5 stars

Products are quite good

Products are quite good, but not as good as I thought they would be for the prices. Shipping was awful as they use Royal Mail. And I sent an email regarding the order and never got a response?

March 28, 2024

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