I ordered a Chaise Longue @ £275 on line on Wednesday afternoon. The company offered me a 5% discount if I bought directly from them rather than through Amazon which is what I did. By Friday linchtime... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
⭐️⭐️⭐️⭐️⭐️ Excellent Service & Best Prices I had a fantastic experience with this furniture store. I placed my order one day and it was delivered the very next — incredibly fast and completely... See more
I recently brought a 58" TV and the glass cabinet was not big enough or strong enough to hold the TV on. I didn't want to hang the TV on the wall and brought a new TV holder as an alternative. The wei... See more
Good communication. You get what you pay for!!! Would definitely use again
Company details
Written by the company
Big House Furniture London based furniture retail company specializing in the design, manufacture and installation of fitted furniture for your home. Big House Furniture research and brings new model, huge collection furniture for your home. We are the direct seller hence our prices are competitive. From the point of your product inquiry till delivery and your purchase satisfaction is our responsibility.
Contact info
Unit 4, 1 Swallowfield way, hayes, ub3 1dq, ub3 1dq, Hayes, United Kingdom
- 02037943463
- sales@bighosuefurniture.co.uk
- www.bighousefurniture.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service and rapid…
Great customer service and rapid delivery
Highly recommended
I bought my sofa from
I bought my sofa from
Bighousefurniture
Amazing service decent price in town
High end product
Definitely recommend
Excellent
Highly recommended!
Excellent customer service made it a truly rewarding experience…
Excellent Quality Products
Excellent Quality Products
I have bought 4 chairs from them three years ago , we are using the same chairs now as well , chairs still look like we buy one first day ,really good quality. Highly recommended .
Product damaged on arrival
Product damaged on arrival, awaiting returns label and collection by courier refund requested
Good seller trustworthy
I have bought coffee table unfortunately it was bit damaged I contact them they replaced the table and delivered me next day.which is amazing for me five star service from start to end.really happy 😊
Great communication
Horrible company
Horrible company, they haven’t delivered a table which was expected in 2-5 days. The company marked table as dispatched and kept silence over two weeks, they didn’t answer a single question about the delivery! And this was my second order! The first order (ceramic table) was dropped and broken. So, I wasted 2 months and still without table!
Do not shop from here
Do not shop from here, received goods damaged, still waiting for a little refund for this no communication, !!
Beautiful dining room chairs
Beautiful dining room chairs, so well packaged and wrapped, directions easy to follow, customer service very helpful regarding delivery query, very pleased with my purchase and would recommend and use this company again.
Very quick 2 man delivery
Very quick 2 man delivery, lovely chaps.
Beds look brilliant. Good quality.
Thank u love the table and mostly the…
Thank u love the table and mostly the chairs !!!
Marble Effect Dining Room Table
The item was delivered with care and is good value for money
The service and the quality I have…
The service and the quality I have received has been exceptional. Always great dealing with professionals and a team who care.
Great product
Great product. Kept up to date with delivery. First time used company and will use again. Thankyou
Great people to do business with
Have dealt with this company before and are a pleasure to work with.
Very easy to contact and always helpful
Order was cancelled in your side said…
Order was cancelled in your side said due to being damaged on transit no replacement just refunded
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








