Big Motoring World - Blue Bell Hill Reviews 

This was a 2nd purchase is less than 2 years. As this time, I used financing, the experience wasn’t that good. Been rushed a lot, ling waiting and most annoyingly, I was credit checked twice for their error. I was told, I would be given car mats but last minute the salesman changed his mind. Probably because of me not wanting to signup for those useless extra subscriptions. So all in all, my experience this time wasn’t very pleasant.

Awful- returned after initial visit on getting a price range for my car . On wanting to proceed this range was completely ignored and I was offered 20 % less for my car which was never justified. I wasted half a day and having spoken to other people that I know I can see this is not unusual . Have subsequently had 3 calls asking for feedback. Cannot underestimate how bad my experience has been.

Rubbish company and rubbish service

As a returning customer, I wanted to test drive 2 cars to decide which one I want. The sales man told me I need to come back once I'm already decided and sent me off to test drive somewhere else.
2 bad experiences: 3 years ago a ridiculously pushy sales person. I bought a car anyways.
A few days ago, a sales man who didn't want to do any work to sell. I'm probably not coming back.

Thank you to Omar at Big motoring world Chatham for his excellent service during my car purchase from them.

Amazing service from Sujan and Holly took lots of time out of their day to help us thank you!

Terrible! I bought my Peugeot 3008 march 25 the whole process was exhausting,we wanted a cash buy they kept trying to convince us to at least pay part of it on h.p and have a holiday with the left over cash! Ground us down to accept 36month warranty , a few days after we bought the car the lights kept coming on and alarm kept going off all through the night took it back they said they couldn’t find anything wrong but reset it and it was fine,a couple of months later with were travelling home from a weekend trip and the ad blu light came on,Smoked billowed out of exhaust ,ad blu injector neede replacing they paid for it under warranty,3 weeks ago ad blu lights came on took it to my garage and it needs a complete new exhaust due to a crack in the dps which is not covered under the warranty!! I have had to phone big motoring world approximately 6 times to see what was happening as they don’t actually call you and aside waiting for up to 45 mins for an answer they are definitely not full of charm! Yesterday I called yet again to be told the claim was being reviewed and I would has an answer by 3 pm! I called this morning and was the told my claim is declined no covered under warranty! I know have a garage bill of over £2400 for the replacement of the the exhaust and really don’t know what to do! DO NOT buy from big motoring world or DO NOT buy warranty so disappointed!

Great experience buying a car from Big Motoring World Blue Bell Hill. Phillip made sure I was well looked after throughout – from coffee and biscuits to even milkshakes, which was a nice touch. The car was prepared perfectly, clean and fully charged on collection.

Highly recommend both the dealership and Phillip for a smooth and enjoyable buying experience.

Very efficient and knowledgable staff.

Very professional set up. get met at the reception by sale's person nothing seems to much trouble

The price of the car was very good however spending half a day in there trying to get out with the car too way too long. Also the selling of other products seemed to be a must even though I did not want them. They need to be more focused on time it takes.

I have booked for test drive with a car which has been sold and didn’t receive any notification, moreover too long to wait customer services to help

Came back for the second time after walking away disappointment. Gary went above and beyond to get my partner the car he really wanted that he walked away from for the right price. Couldnt ask for more and would come back in a heart beat if he was our guy again.
Ask for Gary Church and he will get you the car you want at the best possible price.

website is easy to understand and test drive easy to book.

After visiting I initially booked a test drive which I had to cancel
Then, phone calls, emails , texts
Blocked them the more calls on different numbers
Totally ridiculous!
Would never set foot in their dealership again

I don’t like soon has we has we got there we was put in front of a computer to look at car when we know what we was looking for then to have the drive down so we could have a look then we see the man washing the car that we was also waiting for to have a look didn’t get ask if we want to take them for a test drive we won’t be going back

They give the correct information.
Mannerism is good very helpful.

Omar was excellent full of info about the car

What a brilliant service from start to finish everything run-so smooth couldn’t recommend this company enough absolutely fantastic ask for yucel the salesman nice guy and helpful thank you so much over the moon with the car and the brilliant service you all provided on the day.

Visited Blue Bell Hill to buy my first EV car.
Ready to pay, with debit card.

The person assisting was not rude, but very highly persuasive.
The first thing he said that if I do not buy the car today, it might be gone in the next few weeks. Which is true but it puts you under pressure right away.
Really wanted to know if I am buying today or not almost as if he wanted to make sure he is not wasting his time and efforts on me as a customer.
Once the cars were parked to review, left me on my own to review the cars. Provided little to no feedback on the cars apart from trying to pursue me into other finance options such as PCP and it is not worth paying cash these days. I asked for a test drive but was told if I am not buying the car then there is no point in test driving which was really disappointing as it would have really helped me to go forward with the payment. It was really pushy experience and since I have not bought the car for many years, the whole appointment vibe was really off and I felt very confused.. Although the person did really try to explain the PCP benefits to me but clearly he knew I was there to pay cash and I would have easily paid for the car but decided to drive off in my old car at the end since I was not confident anymore in buying that night..
Maybe it is just me but I will not come back to this dealer again just because there is a clear lack of sales strategy into easing people off in the purchase. I lost my confidence in buying and if I compare the people I bought the car from 6 years ago, the service is incomparable.
My wife works in sales sector and she said this was inappropriate the way things were dealt with in this day and age..