BIGO LIVE Reviews 

1,014
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the app's functionality and management, citing issues like glitches and freezing. There were widespread complaints regarding staff conduct, with some experiencing inappropriate behavior, unfair account actions, or a lack of moderation. A significant number of users reported issues with virtual currency or money, especially when playing games, with claims of unfair outcomes and missing diamonds. However, some customers also found the app a good tool for connecting with others globally and building a sense of community. Reviewers appreciated the opportunity to interact with a diverse range of individuals and enjoy genuine, unpolished content. Conversely, a small portion of people felt that the platform allowed inappropriate content, raising concerns about content suitability.

What people talk about most

Application

Reviewers mention significant dissatisfaction with the app, with many describing it as unhelpful and useless,... See more

Social media

Consumers find social media to be ambiguous, with some reviewers praising platforms like Bigo Live for... See more

Product

Clients share ambiguous opinions on the product, with some reviewers expressing significant dissatisfaction,... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some finding the app... See more

Staff

Reviewers highlight negative aspects of staff, with many reporting that hosts are often abusive, kick users... See more

Reviews shaping this summary

Rated 3 out of 5 stars

An international communication tool for live streaming that allows users around the world to interact in real time and enjoy a wide variety of genres.

Company replied

Rated 3 out of 5 stars

We as this website generation now we need to do better we need to get rid of the AI off the app we need to change our platform and make it more better for people and for our fans and make it more bett... See more

Company replied

Rated 1 out of 5 stars

They have stolen from my bank account not once but 3 times over £300 taken . This app had made me dislike other foreigners Asians. They still won’t allow me to win on yummy they steal all my diamonds... See more

Company replied

Rated 1 out of 5 stars

Just been on BIGO app playing their game and spent over £30 I did not win 1 diamond back and I recorded it all. Just shows you its owners are cheating paedophiles and this app should be boycotted

Company replied


Company details

Information provided by various external sources

Bigo Live allows you to live-stream your favorite moments, and make friends from all around the world. We enable people to showcase their talent, discover, and stay connected in a positive, healthy, and creative way.


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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2.2

All reviews

(1,014)

176 reviews in the last 12 months

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Rated 2 out of 5 stars

Hi bigo I bully from my acccount from…

Hi bigo I bully from my acccount from family from Latin America in spainsh the admin on app not doing good think they got account please fix issues they doing bad thing on app fix it all together I got hassment and bully by families not happy they doing bad stuff steal bean please help me

February 25, 2024
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

I'm sorry to hear about your experience. To address the harassment and unauthorized activities on your account, please follow these steps:
1. Report the Users Involved: Go to the profile of the user harassing you, tap the three dots (…), and select "Report." Choose the appropriate reason and provide specific details.

2. Block the Users: On the user's profile, tap the three dots (…), and select "Block." This will prevent them from interacting with you further.

3. Secure Your Account: Change your password immediately to a strong, unique one. If you suspect unauthorized access, contact our support team for assistance.

4. Document the Incidents: Keep records of any harassment or unauthorized activities, such as screenshots or screen recordings, to assist in investigations.

If the issues persist or you need further assistance, please email us at feedback@bigo.tv with detailed information.

Rated 2 out of 5 stars

This site is not just FULL of scammers…

This site is not just FULL of scammers and bots but also it tricks users into thinking they have more followers than is true. If you go onto anyone streaming then look who's watching each one of them changes to YOUR TOWN! Spambots ... out of 100 on your tally we counted 4 were real! Secondly scammers. They are so easy to spot and reporting is easy but BIGO. does nothing about them at all. It has all the promise of being a good site but so far out of 320 fans only 1 has not asked for money, sex or had a stolen profile.

February 22, 2024
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We take your concerns about fake followers and scammers on Bigo Live seriously. Our platform is committed to maintaining a safe and authentic environment for all users.

Regarding Fake Followers and Bots:
We are aware that some users may attempt to artificially inflate their follower counts using bots or other means. This behavior violates our community guidelines. We continuously monitor and take action against such activities to ensure the authenticity of interactions on our platform.

Regarding Scammers:
We have a zero-tolerance policy towards scams and fraudulent behavior. Our team actively monitors for such activities and takes appropriate action, including account suspension or banning, against those who violate our policies.

What You Can Do:
1. Report Suspicious Activity: If you encounter users engaging in scams or using bots, please report them immediately. You can do this by visiting the user's profile, clicking on the '...' icon, and selecting 'Report'. Be as specific as possible to help our moderation team take swift action.

2. Protect Your Personal Information: Avoid sharing personal details with individuals you do not trust. Be cautious of users requesting money, personal information, or engaging in inappropriate behavior.

3. Stay Informed: Familiarize yourself with our community guidelines and safety features to enhance your experience on Bigo Live.

We are dedicated to providing a secure and enjoyable platform for all users. Your vigilance and prompt reporting help us maintain the integrity of our community.

Rated 1 out of 5 stars

If ur a parent who wants to download. DONT

I would give it a 0 but it’s not possible so I give it a 1. My mum has had this app for about 6 or 7 years and she hasn’t been off it. She’s met all of her friends on there and it’s horrible for me because my mum isn’t my mum anymore she’s addicted. She goes to sleep listening to other people’s lives and wakes up to the live ending so she joins another one and is on that all day even when she’s cooking food for me.if I do the slightest thing wrong she goes and tells her friend and it’s made me really depressed knowing my mother loves bigo more than me but the worst part is that she met her boyfriend on there and he’s horrible, to any parent that’s reading reviews to see if they should use this app DONT! For the sake of you and your child please don’t. It’s not obvious but it slowly eats away at you and your child I wish I would go back to when my mum didn’t have bigo when she spent time with me I have a lot more to say but it would get overwhelming for me so I’ll leave it here. Thanks for reading

February 16, 2024
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Siamo profondamente dispiaciuti per la tua esperienza e l'impatto che ha avuto sulla tua famiglia. Prendiamo molto seriamente le preoccupazioni sull'uso eccessivo della nostra app.
Ti invitiamo a contattarci all'indirizzo feedback@bigo.tv per discutere ulteriormente della situazione. Stiamo lavorando per implementare strumenti di gestione del tempo e risorse di supporto per le famiglie.
La tua testimonianza è preziosa per migliorare la nostra piattaforma.
Cordiali saluti,
Il team BIGO LIVE

Rated 1 out of 5 stars

This is a porn app.

This app is porn and they are doing nothing with it.
What video you watch is always half naked young woman who dancing and showing.
And everybody can watch it also children.

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

this app fake bunch pedos and sex…

this app fake bunch pedos and sex offders crimlers sex trffckers everytime go live bunch bots they beg girls left your tshirt up and open they demaend for girls lift there tshirts be nude stay away this app needs be taken down

February 2, 2024
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We take your concerns seriously and are committed to maintaining a safe environment on Bigo Live. Our platform has strict policies against inappropriate behavior, including harassment and exploitation. Users can report such behavior directly through the app by visiting the offender's profile, tapping the '...' icon, and selecting 'Report'. Our moderation team reviews these reports promptly to take appropriate action.
Additionally, Bigo Live employs advanced content moderation systems and collaborates with organizations like the National Center for Missing and Exploited Children (NCMEC) to swiftly report and address any suspicious activities.
We encourage all users to utilize the reporting features to help us maintain a safe and respectful community. For more detailed information on our safety measures and guidelines, please visit our Safety Guideline page.
If you have specific incidents or further details to share, please contact us at feedback@bigo.tv. Your feedback is invaluable in helping us improve our platform.

Rated 1 out of 5 stars

Seems as if only the lowest common…

Seems as if only the lowest common denominator frequents Biggo Live. The worst of the internet trolls, junkies, hos, & narcissistic bullying halfwits can be found on this app! I wouldn’t allow the descendants of Lucifer on this app!

January 30, 2024
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We appreciate your candid feedback. At BIGO LIVE, we strive to create a positive environment for all users. We take your concerns seriously and are continuously working to improve our content moderation and user experience.
Please report any inappropriate behavior to feedback@bigo.tv. Your input helps us maintain a better community for everyone.
Thank you for your honesty.
Sincerely,
BIGO LIVE Team

Rated 1 out of 5 stars

Rude people and always harassing people…

Rude people and always harassing people 🤬 on this app is a horrible place to download

January 26, 2024
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

I'm sorry to hear about your negative experience on Bigo Live. We are committed to maintaining a safe and respectful environment for all users. If you encounter harassment or inappropriate behavior, please report it immediately so we can take appropriate action. To report a user:
1. Access the User's Profile: Tap on the user's avatar or username.
2. Select "Report": Click the three dots ("...") in the upper corner and choose "Report".
3. Choose the Reason: Select the appropriate reason for your report and provide any additional details if prompted.

Rated 1 out of 5 stars

This is the BY FAR THE WORST APP ADS…

This is the BY FAR THE WORST APP ADS EVER. HORRIBLE AND TERRIBLE
AND THR VAPID & INARTICULATE LOSER GIRLS THAT ADVERTISE FOR THIS APP ARE JUST AS BAD.

January 20, 2024
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We're sorry to hear about your negative experience. BIGO Live strives to offer engaging content and we take feedback seriously. We will work on improving our ads and the quality of our content. Thank you for sharing your thoughts.

Rated 1 out of 5 stars

I saw in there many demons !!!

I saw in there many demons !!!
They just will give you angry and scary!! Came to my heads thoughts about killers !!!
It was very scary and what happened if you are good person people will make you you are bad !! You are wrong!!
It's spam app,because many for porno or prostitude girls or very sick and for poor people!!
Pls Jesus save people from Bigo and to my life never wanna to see again Demons .Satan made Bigo,after here have many demons!!, -

January 11, 2024
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We're deeply sorry to hear about your distressing experience on BIGO Live. Our platform aims to provide a positive and safe environment for all users. We take concerns about inappropriate content seriously and encourage users to report any violations. Our team is dedicated to ensuring a respectful and enjoyable experience for everyone. Thank you for your feedback.

Rated 1 out of 5 stars

Nothing but Racist Black people on here…

Nothing but Racist Black people on here that blame White, Straight, Men for all their problems in life on this stupid app. Please do is all a favor and get an actual life.

January 1, 2024
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We're sorry to hear about your concerns. BIGO Live is committed to fostering a respectful and inclusive community. We do not condone racism or discrimination of any kind. We encourage users to report any inappropriate behavior so we can take appropriate action. Diversity and respect are core values we uphold. Thank you for your feedback.

Rated 1 out of 5 stars

Singapore's BIGO TECHNOLOGY PTE

Singapore's BIGO TECHNOLOGY PTE. LTD. Under Scrutiny for Alleged Fraudulent Practices on BIGO LIVE App

In a concerning development for the digital community in Singapore, BIGO TECHNOLOGY PTE. LTD., a company registered with the Accounting and Corporate Regulatory Authority (ACRA) under Registration No. 201426996D, has come under fire for alleged fraudulent activities linked to its popular live-streaming application, BIGO LIVE-Live Stream, Go Live.

According to multiple user reports, the application is said to have unlawfully made online gambling accessible to Singaporeans, despite the stringent regulations surrounding such activities within the country. It has been claimed that BIGO LIVE has not only facilitated illegal gambling but has hosted events and disseminated advertisements promoting these unauthorized activities.

More troubling are the allegations that the app's gaming environment is manipulated, leading to unfair losses for players. These claims suggest a systematic issue within the app's operations, which would constitute a serious breach of trust and potential violation of consumer protection laws.

Evidence of these allegations is said to be substantial and includes a police report filed in both Singapore and Malaysia. The Gambling Regulatory Authority (GRA) has reportedly been notified, with the concerned parties eagerly awaiting a response.

The gravity of these allegations cannot be understated. If proven true, the actions of BIGO TECHNOLOGY PTE. LTD. could significantly tarnish Singapore's reputation as a safe and trustworthy nation in the digital space. The country is known for its rigorous enforcement of online safety and fair business practices, and any deviation from these established norms is met with swift action.

The community's response has been vocal, with the application's ratings plummeting to a concerning 2.3%. This public outcry is indicative of the serious nature of the claims and the potential impact on the app's user base.

As the situation unfolds, the next steps are critical. Should the allegations be substantiated, it will be imperative for the relevant authorities, including ACRA, to take appropriate action. ACRA's role in maintaining corporate compliance is central to the integrity of Singapore's business environment, and its involvement could lead to administrative repercussions for the company.

In light of the concerns surrounding BIGO LIVE and the allegations of its involvement in unlawful gambling activities, Singaporeans are encouraged to contribute to the safeguarding of our nation's reputation as a safe and regulated environment for digital engagemen

Report to

Your vigilance and proactive measures are invaluable. It is in our collective interest to ensure that Singapore continues to be known as a nation with a safe home and environment, both offline and online. By reporting any suspicious or illegal activities, you help uphold the standards that make our country respected on the global stage.

December 27, 2023
Unprompted review
Rated 2 out of 5 stars

Download if you want some of these issues

number 1. It looks like a childs app and literally the character looks childish when I found it's ad and downloaded it at first it was well enough I started getting like 5 notifications per minute and why do they ban you for no reason literally just because of how you look 2. This app leaves problems on your phone and my Internet is so bad when I go live and a message for the creator and the people looking at this I suggest you change banning people for stupid reasons such as how they look

November 27, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We appreciate your feedback on BIGO Live. Our goal is to create an engaging and inclusive platform. We apologize for the inconvenience caused by notifications and any experiences with unjustified bans. We have strict policies against discrimination and take such matters seriously. Please contact our support for any wrongful ban issues. We continuously work to improve our app performance and community guidelines. Your suggestions are valuable to us. Thank you for sharing your concerns.

Rated 5 out of 5 stars

As a BIGO host,after months of live…

As a BIGO host,after months of live streaming, I can definitely affirm that it has grown my social media and improved my skills as a musicians for the hours of practise during the streming itself.

For a performer like me,BIGO is a blessing as allows you to get feedback from the people listening and with a high chance to get rewards during the live shows.

Customer support is amazing!

Highly recommended!

June 1, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We're thrilled to hear about your positive experience on BIGO Live! It's fantastic that the platform has not only enhanced your skills as a musician but also expanded your social media presence. Your feedback underscores the value BIGO Live offers to performers like you, providing a supportive environment for growth, interaction, and reward. Thank you for acknowledging our customer support. We're delighted to have you as part of the BIGO community and look forward to your continued success.

Rated 5 out of 5 stars

make me happy

I like bigo live, I'm a college student and I don't have much financial resources, but I've gained some fans in bigolive live make-up broadcasting, they will send me gifts so that I can get some extra financial resources, and give me encouragement when I'm anxious about my appearance, it's a very positive energy platform. There are a variety of modes there, one of them is a multi-room live broadcast, where it is really happy ah, I have gained a group of like-minded partners, so that my after-school life is not so boring. Like me, in addition to the cost of living has no economic source of living, you can download bigolive to try to live, play your specialty is good, singing, dancing, sports, playing games can be.

September 28, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We're so glad to hear that BIGO Live has been a positive and empowering platform for you! It's wonderful that as a college student, you've found a community that supports you both financially and emotionally through our live makeup broadcasts. Your experience highlights the diversity of BIGO Live, from multi-room broadcasts to connecting with like-minded individuals, making after-school life more enjoyable.
We encourage users like you, looking for a creative outlet and a potential financial boost, to explore their talents in singing, dancing, gaming, and more on BIGO Live. Thank you for being a part of our community and sharing your journey!

Rated 5 out of 5 stars

I've had a few inquiries along the way

I've had a few inquiries along the way, and each time, BIGO LIVE's customer support team has been quick to respond and extremely helpful. Their dedication to addressing user concerns is commendable.

In conclusion, BIGO LIVE has set the gold standard for live streaming platforms. Its commitment to providing a safe, interactive, and diverse space for content creators and viewers alike is truly remarkable. Whether you're a seasoned user or new to live streaming, BIGO LIVE is a must-try platform that offers endless entertainment and opportunities to connect with a global audience. I wholeheartedly give it a five-star rating and encourage everyone to experience the magic of BIGO LIVE for themselves!

October 25, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you so much for your kind words and support! We're thrilled to hear that you've had positive experiences with our customer support team and that you appreciate our commitment to creating a safe and interactive space for content creators and viewers. We take pride in setting the gold standard for live streaming platforms and continuously strive to improve the BIGO LIVE experience. Your five-star rating and encouragement mean a lot to us, and we look forward to providing you with even more exciting opportunities to connect with a global audience in the future. Thank you for being a part of the BIGO LIVE community!

Rated 5 out of 5 stars

Social Playground

Bigo Live is awesome! It's an exceptional platform for content creators. The multi-room chat feature is a blast - I've met so many like-minded friends while hanging out here. And the best part? There are tons of cool themed events to join in on. It's not just an app; it's a social playground. Bigo Live has been a game-changer for me. I can't recommend it enough!

October 24, 2023
Unprompted review

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