BIGO LIVE Reviews 

1,014
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the app's functionality and management, citing issues like glitches and freezing. There were widespread complaints regarding staff conduct, with some experiencing inappropriate behavior, unfair account actions, or a lack of moderation. A significant number of users reported issues with virtual currency or money, especially when playing games, with claims of unfair outcomes and missing diamonds. However, some customers also found the app a good tool for connecting with others globally and building a sense of community. Reviewers appreciated the opportunity to interact with a diverse range of individuals and enjoy genuine, unpolished content. Conversely, a small portion of people felt that the platform allowed inappropriate content, raising concerns about content suitability.

What people talk about most

Application

Reviewers mention significant dissatisfaction with the app, with many describing it as unhelpful and useless,... See more

Social media

Consumers find social media to be ambiguous, with some reviewers praising platforms like Bigo Live for... See more

Product

Clients share ambiguous opinions on the product, with some reviewers expressing significant dissatisfaction,... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some finding the app... See more

Staff

Reviewers highlight negative aspects of staff, with many reporting that hosts are often abusive, kick users... See more

Reviews shaping this summary

Rated 3 out of 5 stars

An international communication tool for live streaming that allows users around the world to interact in real time and enjoy a wide variety of genres.

Company replied

Rated 3 out of 5 stars

We as this website generation now we need to do better we need to get rid of the AI off the app we need to change our platform and make it more better for people and for our fans and make it more bett... See more

Company replied

Rated 1 out of 5 stars

They have stolen from my bank account not once but 3 times over £300 taken . This app had made me dislike other foreigners Asians. They still won’t allow me to win on yummy they steal all my diamonds... See more

Company replied

Rated 1 out of 5 stars

Just been on BIGO app playing their game and spent over £30 I did not win 1 diamond back and I recorded it all. Just shows you its owners are cheating paedophiles and this app should be boycotted

Company replied


Company details

Information provided by various external sources

Bigo Live allows you to live-stream your favorite moments, and make friends from all around the world. We enable people to showcase their talent, discover, and stay connected in a positive, healthy, and creative way.


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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2.2

All reviews

(1,014)

176 reviews in the last 12 months

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Rated 5 out of 5 stars

LOVE THIS APP

I am deeply fond of the Bigo Live app for its vibrant community and engaging live content, which consistently keeps me entertained and connected.

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

Getting better & better for creatives!

Generally the app has so much potential - it’s really fun, interactive and some great incentives, especially shout out to the UK team & streamers, as they’re really doing so much hard work to make this app world & especially Europe-friendly (collaborations with music studios, communities, etc.). All the collaborations & incentives they’re working on are amazing opportunities for creatives all over the world and they are really developing such a higher level of good quality, interesting streams! But I think more work needs to be done from the core team if they’d like to move this app & really make it “pop” worldwide/Europe, starting with getting rid of the 18+ content on the front page as well as the placement of the app in the App Store (all the apps in the App Store after BIGO are 18+ cam apps). I think if this was tackled and they continued their work to HQ creative, interesting streams I don’t see why the app wouldn’t be no.1/ no.2 (after TikTok maybe) live streaming app for creatives in the world, especially because their incentives for creative individuals are better than any other social media app out there!

October 23, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your valuable feedback and for recognizing the potential of BIGO LIVE. We appreciate your support and your shout-out to our UK team and streamers. We are committed to making BIGO LIVE more appealing to a wider audience worldwide, including Europe, through collaborations and incentives for creators.
We take your suggestions seriously, and we are continuously working to improve the app's content and visibility in the App Store. Our goal is to provide a safe and creative platform for all users, and your input helps us in our mission. We hope to continue growing and offering the best opportunities for creative individuals. Thank you for being part of our journey towards becoming a top live streaming app globally!

Rated 5 out of 5 stars

What an amazing platform for content…

What an amazing platform for content creators.

I’ve been a user of the app for nearly 3 years and it has not only helped grow my social media I’ve met some life long friends.

The app is fun and lots of opportunities available to grow as a streamer/influencer.

With any social platform you will always get s little bit of bad along with the good but the admin teams on the app seem to act very swiftly to make sure everyone is following the community rules. Here is to many more years of streaming on BIGO

September 21, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your positive feedback and for being a valued member of the Bigo Live community for nearly three years. We're delighted to hear that the platform has contributed to your social media growth and helped you forge lasting friendships.
We strive to provide a fun and supportive environment with ample opportunities for streamers and influencers to grow. Our dedicated moderation team works diligently to enforce community guidelines, ensuring a safe and enjoyable experience for all users.
If you have any suggestions or encounter any issues, please don't hesitate to reach out to us at feedback@bigo.tv. Your input is invaluable as we continue to enhance the platform.
Here's to many more years of streaming on Bigo Live!

Rated 1 out of 5 stars

been in bigo for a little while

i have been in bigo for a little while and now tying to make enquiries on how to get paid, but seeing all these reviews i can relate its true, i have seen somethings like that myself and it wasn't being addressed. i give up

July 17, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We're sorry to hear about your frustrations with BIGO Live. If you have questions about payment or have witnessed concerning activities, please reach out directly to our support team for assistance. We are committed to addressing issues promptly and ensuring a positive experience for all users. Your feedback is important to us, and we continually strive to improve our platform and support services. Thank you for bringing your concerns to our attention.

Rated 5 out of 5 stars

Good side hustle and bit of fun!

I love doing BIGO as a side income and for fun! It has increased my confidence and I have met so many friends on there! I think sometimes it can get a bad rep, but like anything, it’s what you choose to view and how you decide to experience it!

October 11, 2023
Unprompted review
Rated 4 out of 5 stars

As bigo Uk host for 3 months was a…

As bigo Uk host for 3 months was a intersting experience because I am musician so I can see a lot of people interacting with me during my concerts around the UK. The app payd me as accorded and I did the minimun of hours and posts requested. The support is very good. The only problem I found is because on the plataform have a lot of girls selling adult content during the live streams and it can be not good for my reputation as someone who perform for familiar events, and I have to invite my fans to download the app and make advertising. Pesonally it is not a problem for me but for some of my fans yes. If you have open mind and doesn't metter if you are performing in the same streaming than girls selling adult content I think you can give 5 stars for this you.

October 11, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for sharing your experience as a BIGO Live UK host. We're glad to hear that the platform has enabled you to interact with your audience and that you've found our support helpful. We understand your concerns regarding the presence of adult content and its potential impact on your reputation. BIGO Live is committed to creating a diverse and respectful environment. We continuously work to enforce our community guidelines to ensure content appropriateness. Your feedback is invaluable in helping us improve the platform for all users, including artists like yourself. We appreciate your understanding and openness.

Rated 2 out of 5 stars

Do Not Use This Platform

I had so many bad experience using this platform. There are so many pornographic images and toxic messages sent to my account. There are many fake accounts on there as well. I reported the situations to the staff and they do not anything about the fake account that harassed on there. I decided to leave the platform and have no plans of returning this platform. This company needs to be shutdown for good.

October 9, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We're truly sorry to hear about your negative experiences on BIGO Live. We take reports of inappropriate content and harassment very seriously and continuously work to improve our response system. We regret any lapses in addressing your concerns effectively. Our goal is to provide a safe and respectful platform for all users. Your feedback is crucial for us to enhance our moderation efforts. We apologize for the distress caused and respect your decision. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Bigo is a life changing app it gives…

Bigo is a life changing app it gives users the ability to make life changing money. The app has been so good to me and my friends and we’ve never experienced any massive problems just like anywhere you get nice and horrible people most of the reviews are due to people having bad experiences with BROADCASTERS not the APP the app has always paid out on time and never messed us around with money the only time a payment was done incorrectly it was quickly repaid to the user. The people are nice ( mostly) and you get a lot of good content but there are some bad people to avoid just like anywhere

Don’t let the silly peoples reviews put you off this app is fantastic

October 9, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for sharing your positive experience with BIGO Live. We're thrilled to hear that the app has been beneficial for you and your friends, both financially and as a platform for connecting with others. It's great to know that our efforts in timely payments and resolving any issues efficiently are recognized.
We agree that, like any community, there's a mix of people, and we're constantly working to foster a positive and respectful environment for all users. We appreciate your support and encouragement for others to experience the good aspects of BIGO Live. Thank you for being a part of our community!

Rated 1 out of 5 stars

Corrupt App

Shocking Behaviour. Not only are the admins involved in money laundering, the whole app is currupt. Fake accounts pretending to be in the UK, Infact they are in Pakistan to get English money. 90% are on Universal Credits earning money which I'm sure isn't allowed without declaring it ?. Pedophiles & Trolls galore use the app to Perv.

If you haven't got over a million beans income they treat you like Crap. it's a very one sided corrupt app. SAVE A JAIL SENTENCE KEEP AWAY.

August 10, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Bigo Live has a zero-tolerance policy towards such behavior and continuously enhances its security measures to prevent misuse. We encourage users to report any suspicious or inappropriate activities directly through the app or by contacting us at feedback@bigo.tv.

Your feedback is invaluable in helping us improve our services and ensure a positive experience for all users.

Rated 1 out of 5 stars

Disgusted with bigo live / bigo tv

I’m so disgusted and disappointed at bigotv I am a consumer who puts $ into the app and hosts. I joined an Agency and they are fraudulent. They rob their hosts not paying out for BIGO promotions. I have contacted bigo on numerous occasions and they won’t help. This starts to become depressing. That you are a good person/consumer/host and they will not stand up for u when they are cooperate and have the power to fix issues. I did a live house and did not get my rewards just like many other promotions and rewards. Its absurd and very unacceptable. It’s like putting time into a job that the boss ripped u off and didn’t pay u. Time is valuable and not borrowed I will definitely be contacting legal advice. Almost a yr with bigo

September 14, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We apologize for the negative experience you've had on BIGO LIVE. We take your concerns seriously and are committed to addressing them promptly. Please provide us with more details about your issues, such as your user ID, the name of the agency you joined, and specific instances where you did not receive your rewards or payouts.

Our team is here to assist you, and we want to ensure that you have a positive experience on our platform. We appreciate your loyalty and support as a consumer and host, and we will do our best to resolve any issues you have encountered. Your feedback is essential to improving our platform, and we hope to regain your trust and satisfaction with BIGO LIVE. Please reach out to us with the requested information so we can investigate and take appropriate actions.

Rated 1 out of 5 stars

DO NOT download; toxic

The app has numerous double standards which make it very difficult to understand the rules. Certain kinds of women can post whatever kinds of pictures they want and wear whatever they want while going live-streaming; other women are not so lucky their pictures will be removed, and their live stream will get clipped. Violence & bullying is encouraged including doxing and they allow underage girls to entertain audiences of grown men. Overall it’s a disgusting and toxic app. DO NOT DOWNLOAD

September 4, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We are sorry to hear about your concerns regarding BIGO Live. Our platform aims to enforce rules fairly and consistently for all users. We take reports of violence, bullying, and inappropriate content seriously, including concerns about underage users. We encourage users to report any violations so we can take appropriate action. Our goal is to provide a safe and respectful environment for everyone. We are continually working to improve our platform and appreciate your feedback. Thank you for bringing these issues to our attention.

Rated 1 out of 5 stars

Ban Ban Ban

Rubbish it's good for banning people for dancing the moderators need to get a life😯

August 18, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We understand that different users have various preferences when it comes to content and moderation on BIGO LIVE. Our moderators aim to enforce our community guidelines fairly and ensure a safe and respectful environment for all users. While some content may be banned for various reasons, we value user feedback and continuously work to improve our moderation processes. If you have any specific concerns or suggestions on how we can enhance our platform, please feel free to share them with us. We appreciate your input as we strive to make BIGO LIVE an enjoyable and inclusive space for everyone.

Rated 1 out of 5 stars

Racist app that discriminates against…

Racist app that discriminates against Black women but allow women who are not Black to twerk in thongs and be sexual without banning them. I reported those women and took screen shots and then they banned me from posting or going live for 7 days. This app is a whole scam. Not to mention, they stole beans from me and make it hard for you to withdrawal your money.

August 12, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We're genuinely sorry to hear about your concerns, and we take them very seriously. BIGO LIVE has a strict policy against discrimination and inappropriate content. We do not tolerate racism or any form of discrimination on our platform.
We encourage users to report any instances of discrimination or inappropriate content so that our moderation team can take appropriate actions. If you believe you were unfairly banned or experienced issues with your account, please reach out to our support team with the details, and we will investigate the matter thoroughly.
Regarding financial transactions, we aim to provide a smooth experience for users. If you have encountered issues with withdrawals or missing beans, please contact our support team to resolve the matter promptly. We are committed to ensuring that BIGO LIVE remains a welcoming and fair platform for all users, and your feedback helps us in achieving that goal.

Rated 1 out of 5 stars

CHINESE APP SCUMS, DO NOT DOWNLOAD!!

App run by chinese, Management is full of sh**, they let scams happen and dont care how much the user lose as they are not reliable. Please do not recharge from the app or any of their official resellers.

Account manager minnie, alexandra is rubbish, full of sh** and lies and the guy named alfie who is in charge of svip is a big scammer. They only want money and they use US currency. What a scam. I will not be shocked if this app will appear on the news for scams and etc.

Moderation team can get fcked as well. Dodgy girls half naked on the app reported and received a confirmation saying that thank you for reporting and bigo will punish the user BUT not, its all scam as i am in the half naked girl live for almost 1 hour and nothing has been done.

Agencies in ANZ GIGI & Baby is also a huge scam. Their hosts does not talk on PKS as they are being paid to do hours and just show FACE on PKS. BIGO let it happen as well. FULL OF CRAP.

I do not highly recommend users to download or work for any agencies in ANZ. TIK TOK 100 times better and no dramas. ITS a shame a COMPANY from CHINA uses SINGAPORE as its HQ to scam USERS.

January 2, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We are sorry to hear about your concerns, and we take them seriously. BIGO LIVE has a strict policy against scams, inappropriate content, and fraudulent behavior. We do not tolerate such activities on our platform.
We encourage users to report any suspicious behavior, scams, or inappropriate content immediately so that our moderation team can take appropriate actions. We investigate all reports thoroughly to maintain a safe and trustworthy environment for our users.
Regarding the agencies and individuals you mentioned, we will review this feedback and take appropriate actions if necessary. We are committed to providing a positive and reliable platform for our users and appreciate your input in helping us achieve that goal.
We value your feedback and will continue to work towards creating a better experience for all users on BIGO LIVE.

Rated 1 out of 5 stars

Bigo is one of the worse apps going to…

Bigo is one of the worse apps going to much stuff goes on like being trolled people putting up other peoples children address going up people getting manipulated to many underage people going on there as well I have had bigo for a while but after seeing all this on the app I rather stick to a better app than bigo so if u come across bigo better off not bothering and finding a better app

August 4, 2023
Unprompted review
Rated 1 out of 5 stars

5 years of working for the app

I worked for BIGO from may 2018 until February 2023. It was amazing for the first year, but they sold, new leadership came. Now, there have been extreme murders, assaults and more due to them hiring negligent agents. The agents doxx addresses, names, call CPS and pay other hosts to hurt others in real life in extreme ways. Agents have the option to keep ANYBODIES pay they want, as you can see from the other reviews.
I will single handedly be reporting every single thing this app has done behind the scenes and making sure measures are taken. This is dangerous. This is not safe, this is not okay.

June 20, 2023
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We take these allegations very seriously, and we are deeply concerned to hear about your experiences and the incidents you've described. BIGO LIVE has strict policies in place to ensure a safe and respectful environment for all users, and we do not tolerate any form of harassment, harm, or illegal activities.

We encourage you to report any specific instances or individuals involved in these activities to us immediately, providing as much detail as possible. Our moderation team will investigate these reports thoroughly and take appropriate actions against any violators of our policies.

Safety is our top priority, and we are committed to maintaining a platform that is secure for everyone. We appreciate your willingness to report these issues, and we will take measures to address them promptly. Thank you for bringing these concerns to our attention.

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