Tickets received quickly. No problems getting in. Printable and scannable. Decent price but a little more than the venue.
Company replied
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Review summary
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I received the tickets I wanted. There were several, helpful reminders. It would be good if the scanners at the venue could be used on printed paper as well as the digital options. Some of us older... See more
Company replied
From ordering tickets, to entry on day of event, all steps were effortless. I would not hesitate to use BigStubs in the future.
Company replied
Worked great! The confirmation came to my email and we printed what was needed to show the ticket monitors. Smooth as silk. And the ballet was wonderful!
Company replied
Company details
About BigStub, Inc.
Information provided by various external sources
Lower prices for sports, theatre, and concert tickets!
BigStub is a leading vendor of sports, concerts, and theatre tickets, with over 30 million tickets to 100,000+ events. BigStub cares for their customers and stands behind its ticket orders with a 100% Money Back Guarantee.
BigStub has more tickets, better service, and cheaper tickets! Order online or by phone and take advantage of our everyday-low ticket prices.
Contact info
1336 N Moorpark Rd #336, 91360, Thousand Oaks, United States
- 1-888-292-8495
- customersupport@bigstub.com
- www.bigstub.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from BigStub, Inc.
Awesome! We appreciate the kind review.
everything worked like clock work
February 9, 2025
Reply from BigStub, Inc.
Thank you for taking the time to leave us a review! We're glad it was a smooth process.
Reply from BigStub, Inc.
Thank you for the excellent review, we look forward to more events together in the future!
Reply from BigStub, Inc.
We always love hearing about the easy experiences, thanks for the review!
Great experience had tickets ready in…
Great experience had tickets ready in time like they said.
February 2, 2025
Reply from BigStub, Inc.
Thank you for taking the time to leave us a review. We look forward to more shows together in the future!
Great Customer Service
There was some confusion with the marketing for tickets. John is great at customer service and we discussed the issue with the marketing and came to a resolution. I’m really impressed with how detailed they were and how they actively try to resolve any issues.
January 31, 2025
Unprompted review
Reply from BigStub, Inc.
Thank you so much for the kind review! We always strive to provide our customers with the absolute best customer service possible.
Cheap authentic ticket
They did really good. My tickets were cheap and I was very happy.
January 16, 2025
Reply from BigStub, Inc.
Thank you for taking the time to leave us a review. We're so happy to hear you had a positive experience.
customer service
Good customer service, and they were responsive to my needs in a timely fashion. Thank you!
January 18, 2025
Reply from BigStub, Inc.
Thank you for the kind review! We're always happy to help.
Reply from BigStub, Inc.
Glad you had a smooth experience, thanks for the review!
No problems with receiving my tickets…
No problems with receiving my tickets on the Ticketmaster app and having them readily available upon entering the theater
January 12, 2025
Reply from BigStub, Inc.
Glad you had a positive experience, we appreciate the kind review!
Reply from BigStub, Inc.
We love hearing about your smooth experiences. Thanks for the review!
I mistakenly purchased tickets and…
I mistakenly purchased tickets and after a customer service person initially refused to issue me a refund, they issued me a credit and resolved my issue. Thanks for the help, John.
December 23, 2024
Unprompted review
Reply from BigStub, Inc.
We love to hear it! Thanks for the review.
Last Minute
The tickets came a few days early which was nice. Down loading was easy.
December 30, 2024
Reply from BigStub, Inc.
Thanks for the review! Glad to hear it was an easy process.
User friendly and easy to use
December 24, 2024
Reply from BigStub, Inc.
We're glad to hear you enjoyed the experience!
Reply from BigStub, Inc.
We always love hearing about your positive experiences! Thanks for the review.
Reply from BigStub, Inc.
We always love hearing about the smooth process. Thanks for the review!
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