Big Tall Direct Reviews 1,243

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lucked onto this site trying to find shirts that fit me well... 2X used to be fine but the last dozen or so from multiple retailers never quite fit... I accidentally found. Tommy Bahama in size 2XB (... See more

Rated 5 out of 5 stars

As a big guy, it is difficult to find things that fit right. Big Tall Direct has a great selection and their site is easy to search for exactly the size and style I am looking for. Shipment is quick a... See more

Rated 5 out of 5 stars

Ordered seven Pennant pocket tees. Great price, shipped fast. I goofed up my original order and they called me to clarify what I wanted. During the call, I asked if they would apply the discount that... See more

Rated 5 out of 5 stars

They get a zero...my order was not complete. Items missing.contacted them by E-mail twice in a week, called 8 times leaving my name and telephone number, no one to date has responded because the compa... See more

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I don’t like the return policy!

I don’t like the return policy. Bought a cotton shirt and it shrunk a lot on the bottom with first cold wash. Return policy says must be unwashed with tags still on. Probably shrunk 3 inches. I won’t be back.

June 1, 2018
Unprompted review
Rated 5 out of 5 stars

The tall and 3x flannel shirt fit…

The tall and 3x flannel shirt fit perfectly. Well made and very nice material. I was impressed by the fact that the sleeve cuffs were heavier that the shirt. ;The colors were bright. The blue jeans fit perfectly as well. Room for bending and kneeling is what I was looking for. These will last a long time. I will definitely order from Big Tall Direct when I need clothes. Delivery was quick

May 10, 2018
Unprompted review
Rated 5 out of 5 stars

After endlessly searching for the…

After endlessly searching for the perfect darkest black mens jeans in my rare size 58/28 I found them on the site. I ordered one pair, and could not be more satisfied with the price, qualty and customer service.

March 9, 2018
Unprompted review
Rated 5 out of 5 stars

Nice quality shirts

Nice quality shirts, fast service. I had to return due to fit but replacements arrived quickly. Very happy with service.

February 21, 2018
Unprompted review
Rated 2 out of 5 stars

Honestly my order was forgotten

Honestly my order was forgotten. I had to send an email to complain. Corrective action was taken immediately and,package sent. Incorrect tracking info sent. But soon corrected

February 10, 2018
Unprompted review
Rated 2 out of 5 stars

Sizes were not correct ordered 4xlt …

Sizes were not correct ordered 4xlt received 4xl

February 8, 2018
Unprompted review
Big Tall Direct logo

Reply from Big Tall Direct

Hello,

There were 2 items ordered as 4XTall and 2 items as 4X Big.

1 265-019741 #019741. 4XL TALL. BROWN Retail $ 69.00 Sweaters by CELLINI. L/S CREW VERT TEXTURE Whs: 1, US $59.50 = US $59.50

1 265-157867 #157867. 4XL TALL. GREY Retail $ 69.00 Sweaters by CELLINI. LS 1/4 ZIP SWEATER Whs A: 1 FW: 1 US $59.50 = US $59.50

1 205-043409 #043409. 4XL BIG. MAUVE Retail $ 29.00 Long Sleeve by WOOD LAND TRAIL. HENLEY LS DISTRESSED Whs A: 4 US $18.50 = US $18.50

1 205-258137 #258137. 4XL BIG. BLACK Retail $ 55.00 Long Sleeve by WOOD LAND TRAIL. FULLZIP FLATBACK RIB Whs A: 7 US $39.99 = US $39.99

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look