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Rated 1 out of 5 stars

TErrible experience. We have constant problems and the only response I can get is "we've forwarded this to engineering to take a look". The software is meant to help us invoice, yet there are co... See more

Rated 1 out of 5 stars

Most error prone software I have ever encountered. BigTime has cost us so much money with its constant database errors that convert billable time into unbillable time. Awful support. Run far, run fast... See more

Rated 1 out of 5 stars

Implementation was done horribly. Staff we worked with did not know answers, did not set up anything, when we went live were no where to be found. To top it off we used their Wallet payment software... See more

Rated 1 out of 5 stars

Implementation team was nice but there were many issues. The invoicing did not perform basic math. Payments were not deducted from the balance and the implementation team did not understand why that w... See more

Company details

  1. Software Company
  2. Accountant
  3. Architect
  4. Business and IT Consulting Agency
  5. Consultant
  6. Engineer

Written by the company

BigTime’s vision is to help professional services firms reduce operational costs, align talent to projects, and accelerate payments. With 20+ years of experience and 2,800+ customers, we streamline project operations, maximize resource utilization, and connect data sources, enabling firms to scale and grow efficiently.


Contact info

1.9

Poor

TrustScore 2 out of 5

128 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Big Data is practical, efficient and an incredible work tool

The ability to use several functions in one place is the defining factor of Big Time, especially for us who need to save time for other tasks and projects. We have used the tool with our Payroll, for billing and collection of customers, with the database of our internal services, those served, customers, courses that we apply daily for young people and children. Before using Big Time, data was not divided by area of ​​activity. We had no way of dismembering the information quickly and in an agile and secure way. We needed a tool that could filter all our data. With Big Time we were able to do this in a practical, efficient and accessible way for everyone. In addition, we are able to monitor the time of
real work of our employees, information we didn't have with certainty

July 6, 2022
Unprompted review
Rated 4 out of 5 stars

BigTime software is the excellent tool…

BigTime software is the excellent tool for project management. And it has user friendly interface ease of use for tracking , time reporting and invoicing. Also I feel a difficulty of using in mobile app.

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

The BigTime Team is amazing to work…

The BigTime Team is amazing to work with! Our implementation specialist, Ryan, worked diligently to ensure that my client had a truly customized invoice for their industry. We had run into a snag with the customization, but the BigTime Team very quickly addressed the issue and worked to correct it in a professional and collaborative manner. The time savings for their accounting department are substantial. The first invoice run reduced processing time by approximately 30% and that is only because some employees were not inputting their own time and expenses and accounting was learning the system still. I highly recommend BigTime!

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

Love it!

I have been using Big Time for a short while but so far love it! Integration has been easy. Customer Service is helpful. Love that we no longer have to use several different platforms, Big Time has everything we need in one place!!!

June 14, 2022
Unprompted review
Rated 4 out of 5 stars

Great customer support

The support once you're live is really great. The specialists are quick to respond and give clear instructions or make changes as requested for you.
The app itself is very easy to use and customizable. New features and improvements are being added regularly.
I would recommend it.

April 21, 2022
Unprompted review
Rated 5 out of 5 stars

Easy, Quick, & User Friendly Tool

BigTime has made billing processes smoother and faster. Generating invoices are easy and quick to do with many customized options. Its reduced manual work and has been a time saver. Employees are able to record time and expenses easily by using BigTime's user friendly app. No more lost receipts. Customer service is great and friendly. They are always quick to answer and fix any issues.

April 6, 2022
Unprompted review
Rated 4 out of 5 stars

BigTime made our lives easier

BigTime made our employees like much easier by changing the way record their time and invoicing our clients. We started using BigTime because we needed deeper control for our time entries and fee tracking. The reports generated were easy to understand, and Custom reports are a great feature to produce different reports to various departments.

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

Time Tracking Made Easy

I've used BigTime Software for a little over a year, and it has been a great experience. The software is very user friendly and easy to learn. The customer service is excellent--they are always quick to respond to any questions or issues I have. Overall, I have been very pleased with BigTime Software.

February 16, 2022
Unprompted review
Rated 4 out of 5 stars

Review of Big Time.

Honestly good software, i liked that it provides us custom invoicing, time reporting and the ability to customise. What i disliked about the software is that the app is really glitchy and it needs to be improved.

December 12, 2021
Unprompted review
Rated 5 out of 5 stars

Simplest and friendliest time-entry tool

Simplest and friendliest time-entry tool I have ever used. We used it for time and expense reporting for our employees who work in various sites. Invoicing has greatly aided our billing system.

Pros

The customization and the ability to track everything you want for project management, profitability and invoicing. User support is immense.

Cons

I would really want that more fields were customizable. Also the mobile app has some glitches and is a bit on the slower side

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Suite of cloud-based professional services management software

My time is mostly spent on payroll and timesheets so I'm always using it as the timesheets have all the required field types and may be structured in any way that users want. Users may construct daily and weekly timesheet views, add, rename, or delete fields, automatically round time inputs, and lock finished timesheet periods.

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

Enhancing Project Management w/ BigTime

BigTime has significantly improved our company's ability to accurately track time, analyze employee utilization, streamline invoicing process and more. We are early on in our implementation / roll-out of BigTime and we have been incredible impressed with the software thusfar. Integration with Quickbooks Desktop was paramount to proper implementation for us.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Jason with Okland review

I love the willingness the team shows and how they go above and beyond to treat their customers with respect and respond with a sense of urgency. Neil with Big Time is amazing to work with.

September 27, 2021
Unprompted review
Rated 5 out of 5 stars

Trust Pilot Review

Our company is happy with Big Time. It's easy to navigate and to enter our time. It tracks it well and it's easily integrated into Quickbooks.

September 21, 2021
Unprompted review
Rated 5 out of 5 stars

Best thing my company ever did

Prior to BigTime, my organization used a hodgepodge of systems to track time, track expenses, and invoices. Having all three of those in one spot has saved us 40+ man-hours a month. The customer service is also fantastic. Our implementation specialist, Neil is very easy to work with and really knows his stuff.

September 16, 2021
Unprompted review

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