Bikesdirect365 Reviews 237

Could not fault the service.
Extremely helpful and my daughters bike arrived the next day as agreed.
The bike was very well packaged and 100% mark free.

Would highly recommend for a great service and a very competitive price.

Thankyou.

Excellent customer service from the start. I wanted a bike for my sons 10th birthday, I emailed them for advice about sizing and advice about which bike would be best. Very quick to respond, with clear and concise advice - Top marks for Customer Service.

Superfast delivery in time for my son’s birthday, I will definitely be using Bikesdirect365 for my next order.

Thanks for all your help

Great service super fast delievery. Great product!

Would use again for sure.

Everything was OK (bike, delivery time...) but the website gave some problems in the purchase process, declining my credit cards several times. During somedays, all the charges of my declined operations were taken from my accounts. As they were only reserved by banks, at the end of the week they made me a full refund.

Helpful on the telephone, good price and extremely quick delivery.

First class service - item despatched same day and received the next. Faultless! I searched loads of companies for this scooter and Bikesdirect365 were most definitely the cheapest. What more could you ask for?

The fit is snug, giving the best transfer of energy from hand to wheel when combined with the excellent grip pattern which covers half the palm-side of the hand, in the most effective areas. The cloth used for the body of the gloves is very warm, which I for one really appreciate this freezing winter; however low the air temperature may have been my hands have never been cold. I reckon the life-span of these gloves will be no better than average, but at the price and taking account of their efficiency I have to say these are the best wheelchair gloves I have ever used.

Ordered a bike there courier let them down but they pulled out all stops to find another courier so that the bike reached me on time.. Great; and bike superb and well packaged.. This is the 2nd time I have used them and will use them again and recommend them.. Such a good review you probably think I am not a genuine customer! but I am and think good service should be praised.. GREAT and COMPETITIVE prices..

no problems at all, ordered bike and came the next day

Pepper white pro street scooter

The customer service I received was brilliant, after a misunderstanding due to paypal I went direct to their site and reordered. The bike arrived promptly and was simple to assembe, with tools provided as well as complimentary reflectors and a bell which was a nice touch. The bike itself is a decent one, and very good value too.

Bike arrived quickly, went together fine, all good

Had not heard of website before so read all reviews thoroughly before ordering. Easy to order, had email confirming order, then another with tracking number and bike arrived 3 working days later. Have had a quick look at it in the box but not assembled yet - have to put on pedals, etc. but looks okay at first glance. Can't wait for hubby to put it together so I can get out on it!

Ordered a bike for my daughter's birthday, then realised I would not get it because of the Christmas holiday. I emailed bikesdirect and they pulled out the stops to dispatch it when they were closed! Customer service does not get much better than that. The bike arrived early, was the cheapest I could find on the Net, and my daughter loves it. Very pleased.

The scooter was sent to my work address. I wasn't there to receive it. Instead a receptionist took it on my behalf. Unfortunately the box was badly damaged which is less than ideal as it's an Xmas present. I would have normally sent it back but was worried I wouldn't receive the replacement on time.
Also, being charged £9.95 for this privilege is a rip off. Charging the same delivery amount for a child's scooter compared to a much larger and heavier bicycle is far too much. You aren't told this until virtually the last thing as you click through placing your order.

Ordered at 7pm and recieved it two days later, earlier than stated which is great. Would highly reccommend using this company.

Great website best price prompt delivery what more could I ask for?

Great service! my emails were answered quick prior to ordering which helped me decide on my final purchase. Bike arrived quicker than expected. Good company to deal with!

Ordered late Tuesday, delivered Thursday. Great price, fully recommended.

Quality aluminium framed Raleigh Bike delivered exactly as promised at a good price. Much better value than "High Street Stores" so called discounted offers.