Bikesdirect365 Reviews 237

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Please can someone contact me from this company. I bought a Kingston vintage bike from yourselves last April and am unable to use it due to the clasp that holds the back guard up from the wheel has br... See more

Rated 1 out of 5 stars

I bought a product from Halfords online, but it turned out to come from Bikesdirect. Halfords refuse to accept returns and Bikesdirect state that they must agree to accepting a return before it can b... See more

Rated 2 out of 5 stars

The scooter was sent to my work address. I wasn't there to receive it. Instead a receptionist took it on my behalf. Unfortunately the box was badly damaged which is less than ideal as it's an Xmas pr... See more

Rated 4 out of 5 stars

Everything was OK (bike, delivery time...) but the website gave some problems in the purchase process, declining my credit cards several times. During somedays, all the charges of my declined operatio... See more

Company details

  1. Bicycle Store

Information provided by various external sources

We are a family owned UK business set up to promote cycling by providing a high level of customer service and products that are fit for purpose and with added features and benefits. We hope that by helping you buy the right bike you will enjoy cycling and continue to cycle.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

237 reviews

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Rated 5 out of 5 stars

Excellent bike

Very fast delivery and I am very pleased with the bike, very nice and is a lot better than I was expecting, highly recommend to anyone

April 3, 2013
Unprompted review
Rated 5 out of 5 stars

Absolutely Fabulous

I ordered the beautiful bike on the Monday afternoon knowing it would probably arrive on the Weds or Thurs. It was a really happy shock to find it being delivered on the Tuesday morning. Not only was it super speedy delivery but also really easy to put together and everything I wanted and more.
I would definitely recommend to anyone else wanting fantastic delivery and customer service as well as Grade A products.

April 1, 2013
Unprompted review
Rated 5 out of 5 stars

Fast delivery, very helpful.

When I placed my order there was a problem with my debit card because I mixed up the billing address and delivery address (I wanted the bike delivered somewhere else). I called bikedirects's hotline and the lady was very helpful with the issue.

Once I placed my order the bike was delivered next day even though it was just standard delivery. Bike was delivered in excellent condition with no missing parts. Also got free panier bags thrown in and the bike was £20 cheaper than Halfords on the same model.

Therefore I am delighted with Bikesdirect365 and thoroughly recommend them.

March 19, 2013
Unprompted review
Rated 5 out of 5 stars

5 points

Speed of sevice was amazing. I ordered my bike on Monday night and it arrived Wednesday lunch time. It was the best price I could find for the latest model. Excellent all round service. Would use again.

David B.
Walsall

February 24, 2013
Unprompted review
Rated 5 out of 5 stars

Great quality BMX @ a great price.

A great quality BMX @ a great price. Promptly delivered, even though it had snowed all week and my road was all but blocked. Postage was resonable too.

I would recommend this company for bikes to anyone.

January 28, 2013
Unprompted review
Rated 5 out of 5 stars

First class shopping experience and top quality goods!

Wow! How often do you get first class communication, excellent delivery and superb quality in the goods you buy? Well I had all three with Bikesdirect365!!
I would definitely recommend you buy from this company. I have ordered bikes online before but Bikesdirect365 are the best by far. Don't hesitate to order from the...you won't regret it.

January 9, 2013
Unprompted review
Rated 5 out of 5 stars

A very straight forward experience

The website was easy to follow and place an order. Delivery was very prompt and the bike was exactly as expected. Great service and we have no criticisms at all.

December 31, 2012
Unprompted review
Rated 5 out of 5 stars

Great Value Bike

We found Bikes Direct 365 on the internet with a google search and the whole process of selecting and ordering the bike could not have been easier. The delivery was swift and the assemebly instructions simple to follow, the bike was running in no time at all, we are a really happy customer

December 29, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service.

The products are accurately described and a high standard. One of my items was missing from the delivery, I called the helpline and got through straight away, the missing item was packed and arranged for immediate delivery which happened to fall on a Saturday.
Very happy with the service I received and would certainly recommend to others.

December 22, 2012
Unprompted review
Rated 5 out of 5 stars

quick delivery excellent comms great product

i am very impressed and happy with my purchase after searching the web for
a bike for my daughter i found what i was looking for at bikes 365direct
i ordered next day delivery there were good comms with PAUL at bikes365 who helped me track the item in order for me to recieve in time for my daughters birthday a big thanks to bikes365direct would recommend and return as a customer in the future

December 11, 2012
Unprompted review

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