Please can someone contact me from this company. I bought a Kingston vintage bike from yourselves last April and am unable to use it due to the clasp that holds the back guard up from the wheel has br... See more
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See what reviewers are saying
I bought a product from Halfords online, but it turned out to come from Bikesdirect. Halfords refuse to accept returns and Bikesdirect state that they must agree to accepting a return before it can b... See more
The scooter was sent to my work address. I wasn't there to receive it. Instead a receptionist took it on my behalf. Unfortunately the box was badly damaged which is less than ideal as it's an Xmas pr... See more
Everything was OK (bike, delivery time...) but the website gave some problems in the purchase process, declining my credit cards several times. During somedays, all the charges of my declined operatio... See more
Company details
Information provided by various external sources
We are a family owned UK business set up to promote cycling by providing a high level of customer service and products that are fit for purpose and with added features and benefits. We hope that by helping you buy the right bike you will enjoy cycling and continue to cycle.
Contact info
Unit 2, Lighting House, Station Rd, East Leake, LE12 6LQ, Loughborough
- 0844 8119784
- info@bikesdirect365.com
- www.bikesdirect365.com
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Delivery delayed
Despite the delivery address being supplied correctly by upon ordering and then the same details confirmed to me by Bikesdirect365, the courier did not have the complete address. This resulted in the delivery being delayed for a week and the mistake was only discovered after I chased.
I have note had a chance to inspect the bike as yet.
very easy to order and great delivery
one of the easiest sites to look through and find what you want,also a very quick delivery of your goods
excellent quick service
Ordered a bmx for my son for Christmas, came in less than 2 days. Was very easy to assemble, had to use my own tools as Allen keys provided were too rounded. Very pleased overall
perfect customer sevice
i spoke to someone from bikesdirect365 about an order that was mislayed he kept me informed every step of the way and i had a replacement within 48 hours. great company and super customer sevice.
good quality balance bike and prompt service
bought for grandson's christmas present
good price
speedy delivery
very pleased with quality of build
easy to finish off its assembly in the lounge = tools supplied
looking forward to the big day now
Everything worked fine!
The transaction was what you'd hope for when buying an item online - simple ordering process, item arrived a couple of days later. Seems to be what I asked for in good working order. Cheers!
Prompt efficient service, goods as described and well packed
Prompt efficient service, goods as described and well packed.
great service
Excellent communication, Speedy delivery, well packaged, best price. What more could you ask for.
Super quick delivery of a good priced bike!
Order the bike late on Saturday night and it was delivered super quick on Tuesday morning, and for only £10. I searched the internet for the best priced ladies bike and Bikesdirect365 was the cheapest, which doesn't always mean the best. However, having had time to inspect the bike, it appears to be good quality and certainly not inferior to bikes I've viewed in specialist bike shops costing over twice as much. I am a very happy customer.
First class Exactly what was ordered and very good delivery.
If you are looking for a scooter for your kids you wont get a much better deal anywhere
Great service
365 provide great service. Didn't receive my original order (gloves) and they organised an new one straight away. Would definitely recommend to other people who want to buy anything from them.
Would use again and recomend my friends
Delivered next day hassle free, good discription of goods would definitely use again.
Many thanxs.
Super Fast and Efiicient
I was looking for a bike rack and bikesdirect had it at the best internet price. Best thing was that I ordered at 15:00 on Thursday then got a flurry of emails showing item was ready, then dispatched. I expected it on the Monday but no it arrives the next morning at 8:00. You cant grumble with that service !!!!
I will definately recommend and use again.
Great
Great service very fast not put it together yet as its for Xmas but am very inpressed by the service.
Great service and product
Only problem is a lack of instructions to put it together
Eager to please
Friendly, helpful people, excellent service, very fast delivery. I'd recommend them.
Fastest bike direct !
It was so easy to order with no fuss, and was delivered in the most speediest of time, I will be going to them again.
Good bike, great service.
I bought the Paragon Energy 26" Aluminium Mountain Bike, Mens, as a cheap one for university, and came within 2 days of ordering and was good quality. Unfortunately the front tyre had a puncture, but when I contacted bikesdirect365 they sent a new inner tube 2 days later, which I was very impressed by.
Overall, I'm left with a very good bike and very good service was provided.
The bike was excellent and well worth the money
the bike came on time and was so easy to put up. well worth what u pay
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