Bikesdirect365 Reviews 237

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Please can someone contact me from this company. I bought a Kingston vintage bike from yourselves last April and am unable to use it due to the clasp that holds the back guard up from the wheel has br... See more

Rated 1 out of 5 stars

I bought a product from Halfords online, but it turned out to come from Bikesdirect. Halfords refuse to accept returns and Bikesdirect state that they must agree to accepting a return before it can b... See more

Rated 2 out of 5 stars

The scooter was sent to my work address. I wasn't there to receive it. Instead a receptionist took it on my behalf. Unfortunately the box was badly damaged which is less than ideal as it's an Xmas pr... See more

Rated 4 out of 5 stars

Everything was OK (bike, delivery time...) but the website gave some problems in the purchase process, declining my credit cards several times. During somedays, all the charges of my declined operatio... See more

Company details

  1. Bicycle Store

Information provided by various external sources

We are a family owned UK business set up to promote cycling by providing a high level of customer service and products that are fit for purpose and with added features and benefits. We hope that by helping you buy the right bike you will enjoy cycling and continue to cycle.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

237 reviews

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Rated 5 out of 5 stars

Feral Punch BMX

Excellent service - Ordered bike on sunday afternoon, it arrived 9am Tues. Very well packaged. Easy to put together. Great service with great prices. will certainly recommend

October 19, 2012
Unprompted review
Rated 4 out of 5 stars

WORK FAST TO RECTIFY PROBLEM

Can honestly say i received a first class service Lesley was friendly efficient and sorted out my problem. first bike arrived within 48 hours but was damaged lesley quickly dispatched a new bike and contacted the courier company to find out when it would be delivered.Thank you

October 17, 2012
Unprompted review
Rated 5 out of 5 stars

very pleased

the bike arrived very quick and I am very pleased with it, and the price was good too, I would recomend this web site,
Thank you,
Kaye

October 14, 2012
Unprompted review
Rated 5 out of 5 stars

As expected

Bought Kingston Sloane Mens Hybrid bike when drunk! However delivered within schedule and as described. No complaints with company. Bike a little too cheap however, Should have spent a bit more and when sober!

September 27, 2012
Unprompted review
Rated 5 out of 5 stars

Fast and spot on

I ordered my bike on Saturday evening, chose a bikes365 recommended bike on standard delivery and I was on the road on Tuesday. Good communication, great bike, highly recommend their service.

September 22, 2012
Unprompted review
Rated 5 out of 5 stars

Outstanding service, what more can I say.

Ordered Ladies Indigo 21-speed bicycle about lunchtime on Friday and was prepared to wait until the following week for delivery. How wrong can I be, low and behold Saturday just after lunch there it was. And I didn't pay for next day delivery either! About half an hour later bike was assembled and she was test riding it around the road. Bike is well worth every penny. Outstanding service.

September 15, 2012
Unprompted review
Rated 5 out of 5 stars

Beautiful bike and great customer service!

I ordered a Kingston Hampton bike - delivery was within the given time and the bike is beautiful. The bike was well packaged and in great condition a part from a scratch on the rear mudguard. I rang the company and they sent a replacement mudguard out the same day. I have been looking for a good, reasonably priced bike for several months now and this is the best and cheapest I have seen! Very good customer service, I would highly reccommend this company!!

September 14, 2012
Unprompted review
Rated 5 out of 5 stars

Ordered Friday delivered Monday

I ordered my bicycle on Friday evening and it was delivered on Monday and that was to the Scottish Highlands.
Website is very easy to use and most importantly my bike is fab. A great price too!

September 13, 2012
Unprompted review
Rated 5 out of 5 stars

Great looking bike

My daughter was thrilled with the bike we bought for her birthday. It wasn't too tricky to assemble and she was soon out on the road. It looks really good and well made.

September 6, 2012
Unprompted review
Rated 5 out of 5 stars

very good

ordered a kingston ladies bike, they sent the wrong colour but it was far nicer than the one we ordered anyway, quality of bike is superb, if your thinking of getting a pendleton from halfords as we were, dont bother, get this its easily as good and 100 quid cheaper.

September 1, 2012
Unprompted review
Rated 5 out of 5 stars

FANTASTIC!!!

Absolutely fantastic, beautiful bike and very easy to assemble, I ordered my bike at 10pm on a thurs night and it was delivered by Saturday morning!

August 31, 2012
Unprompted review

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