I’m very happy with the inner tube and the speedy service. When I’m next in Spain and need something for my bikes I’ll get it from you folks. Muchos gracias.
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Bike under warranty and a problems with a component...cycles uk are not interested in helping with this problem. They have had my back wheel for a month and just not interest and passed the problem ba... See more
Excellent service , delivery, product choice and price.
Wrote about the wrong company. These are probably great.
Company replied
Company details
Written by the company
En línea desde hace varios años, la web Bikeshop.es se ha ido convirtiendo rápidamente en una referencia en el mundo de la bicicleta en Internet. Teniendo por objetivo principal democratizar la práctica de la MTB, hemos apostado siempre por responder lo más rápida y eficazmente posible a la integralidad de la demanda de nuestra clientela. Gracias a nuestra selección de productos, cada vez más amplia y especializada, a nuestro Servicio de Atención al Cliente profesional y resolutivo, a nuestros reducidos plazos de entrega, la reputación de Bikeshop no para de aumentar. Presente en el mercado de la MTB, desde el Cross Country hasta el Descenso, pasando por el BMX, pero también en el mercado del ciclismo en carretera, nuestra tienda en línea ofrece una selección única de marcas y productos. A partir de ahora, gracias a la colaboración con SIGNA Sports y su filial Internetstores, Bikeshop aspira a ganarse una plaza preferencial en el universo del ciclismo en Europa.
Contact info
Germany
- www.bikeshop.es
4.3
Excellent
70K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Had problems signing into my account
Had problems signing into my account. Slow response from customers service. Managed to buy somey items but unfortunetly for them the more expensive ones I bought elsewhere. I sent email on 4th Jan and they replied on 7th Jan.
January 21, 2022
Reply from Bikeshop
Estimado cliente,
Gracias por confiar en Bikeshop y por su reseña.
Lamentamos el inconveniente mencionado pero al día de hoy no hemos recibido ningún contacto de su parte en nuestra web con respecto a este u otro problema. Nos alegra saber que finalmente se ha podido registrar.
Cordialmente
Silvana
Bikeshop
tal como se describia
December 20, 2021
Great service and good discounts
Great variety of productos, good leadtimes, good prices, muy favourite eshop for mtb products.
December 9, 2021
Good range and service
Needed a new freehub and my local shop tried to sell me a new wheel, found the part on bikeshop and had it by the end of the week.
December 8, 2021
good service and good products.
November 10, 2021
Excellent!!!!
November 10, 2021
Great service!
November 3, 2021
No saddle in order only the packaging
Ordered a prologò scratch ms saddle and eggbeater pedals.
Package arrived with the pedals but the saddle was only the packaging and no actual saddle.
No one answers the phone and no reply from
Emails
October 24, 2021
Unprompted review
Reply from Bikeshop
Buenos días,
Le agradecemos su pedido y su evaluación.
Sinceramente lamentamos las molestias,
El servicio de reclamaciones está actualmente tratando su incidencia en cuanto tengamos una respuesta nos pondremos en contacto con usted por correo electrónico para brindarle una solución.
Hemos informado a nuestro departamento de logística sobre este incidente.
Acepte nuestras más sinceras disculpas por las molestias.
Deportivamente,
Sonia - Servicio de Atención al Cliente
¡Hasta pronto en Bikeshop!
Fast delivery and good communication…
Fast delivery and good communication throughout! Very good inventory selection
October 18, 2021
Very good service
Very good service. Easy to navigate the site. Received goods on time. It would be useful to nominate a pick up point at the beginning of the process ( if you have a PO address).
Will use this company again.
October 6, 2021
Excellent Service!!
Very easy and very quick. Ordering process was very easy and items arrived very quickly and well packaged!
October 1, 2021
Very good stock choice, very good prices, very good shipping.
great products, great prices although the discount did disappear whilst I was making my final decision before ordering which was a shock when price increased.
Order made Calendar day 1, bank transfer day 1, my account updated day 3, shipped day 4, products received day 6.
Products well packaged and will definitely use again, this is my 3rd order this year shipping to Spain from Spanish website physically ships from France I believe.
September 27, 2021
Great service as usual.
September 20, 2021
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