That was really good experience. I bought bicycle as a gift for my wife. We were surprised about lot of small nice features included together with bicycle. The only concern we have is quality of the b... See more
Company replied
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See what reviewers are saying
Really happy with the service from the cycling company! The team is friendly, helpful, and well-organized. Everything was handled smoothly, and the experience was great from start to finish. Highly re... See more
Company replied
I have recently bought washing machine from LG F4Y5EYP6WOF Which is I found exactly what I was expected. 11 kg of capacity and A class energy and sound pretty quiet. Highly recommend!
Company replied
The delivery was on time with 30min pre-notification via SMS and the staff were friendly. Unfortunately the assembly of the bike was not done 100% properly, there were several screws not tightened c... See more
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Company details
About Bilka
Written by the company
Du ka' finde alt, hvad du behøver til familien, huset og haven i Bilka. Vi har et stort udvalg til lave priser og hver uge nye skarpe tilbud. Bilka Live arrangerer masser af events i hypermarkederne. Besøg din lokale Bilka eller besøg os på Bilka.dk, hvor dine valgmuligheder er endnu flere.
Du ka’ anmelde såvel dit butiksbesøg som din handel på bilka.dk her på Trustpilot.
Du ka’ anmelde såvel dit butiksbesøg som din handel på bilka.dk her på Trustpilot.
Written by the company
Returner i butik og online
Du kan altid returnere dine køb både i butik og online
Ligegyldigt hvor du køber, kan du altid returnere din vare i vores butikker eller sende den til os.
Contact info
Rosbjergvej 33, 8220, Brabrand, Denmark
- 89303000
- support@bilka.dk
- www.bilka.dk
4.0
Great
62K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
God kvalitet og kvantitet for pengene.
March 2, 2024
Unprompted review
Reply from Bilka
Hej Tea
Tak for din anmeldelse.
Hvor er det bare skønt at høre, at du er tilfreds med vores produktudvalg.
Vi er glade for, at vi kunne leve op til dine forventninger, og vi håber på at se dig igen en anden gang.
Med venlig hilsen
Lia
Bilka
God service
March 5, 2024
Unprompted review
Reply from Bilka
Hej Kate
Tak for din anmeldelse.
Hvor er det bare skønt at høre, at du har været tilfreds med din oplevelse hos os.
Vi er glade for, at vi kunne leve op til dine forventninger, og vi håber på at se dig igen en anden gang.
Med venlig hilsen
Malene
Bilka
Best Bday cake
I ordered a srawberry cake for 20 ppl and it was definitely for 30, which was actually great. The cake was fresh, soft, tasty, perfect!
March 2, 2024
Unprompted review
Reply from Bilka
Hi Liliya
Thank you so much for your review.
We’re so happy that we were able to provide a great cake (and plenty of it!) for your gathering.
We hope everyone was happy and content, and that we can help with the cooking another time.
Kind regards
Pernille
Bilka
Best place to find everything you need
March 3, 2024
Reply from Bilka
Hi Cesar
Thank you for your review.
It’s so good to hear that you’ve been satisfied with your experience.
We’re happy to have met your expectations, and we hope to see you again another time.
Kind regards
Pernille
Bilka
Great Experience!!
February 28, 2024
Reply from Bilka
Hi Bahuleyan,
Thank you for your review.
It’s so good to hear that you’ve been satisfied with your experience.
We’re happy to have met your expectations, and we hope to see you again another time.
Kind regards
Helene
Bilka
Reply from Bilka
Hej Frank
Tak for din anmeldelse.
Vi er rigtig glade for at høre, at du har haft en god oplevelse med at handle på Bilka.dk.
Vi vil gøre vores bedste for at sikre, at du i fremtiden vil få samme gode oplevelse, når du handler på vores hjemmeside.
Med venlig hilsen
Malene
Bilka
Super hurtig ekspedition
February 21, 2024
Reply from Bilka
Hej Knud
Tak for din anmeldelse.
Hvor er det bare skønt at høre, at alt er gået godt med din bestilling.
Vi er glade for, at vi kunne leve op til dine forventninger, og vi håber på at se dig igen en anden gang.
Med venlig hilsen
Lia
Bilka
Aldtid god service 😊
February 20, 2024
Reply from Bilka
Hej Per
Tak for din anmeldelse.
Vi er glade for, at du har oplevet god service hos os.
Vi er glade for, at vi kunne leve op til dine forventninger, og vi håber på at se dig igen en anden gang.
Med venlig hilsen
Lia
Bilka
Godt sted at handle 😃
February 19, 2024
Reply from Bilka
Hej Frede
Tak for din anmeldelse.
Det glæder os, at du har fornøjelse af at handle hos os.
Vi håber, du bliver glad for dit køb.
Med venlig hilsen
Lia
Bilka
Let at handle
February 16, 2024
Reply from Bilka
Hej Hanne,
Mange tak for din anmeldelse.
Hvor er det godt at høre, at vores hjemmeside var overskuelig og gjorde det nemt at finde lige præcis det, du stod og manglede.
Vi håber, du bliver glad for varen og glæder os til at tage godt imod dig igen i fremtiden.
Med venlig hilsen
Christine
Bilka
Hurtig svar god pris kvik levering hos…
Hurtig svar god pris kvik levering hos click og collect
February 16, 2024
Reply from Bilka
Hej Brita
Tak for din anmeldelse.
Vi er glade for at høre, at du har haft en god oplevelse med vores Click & Collect-system.
Vi håber på at tage imod dig igen en anden gang.
Du ønskes en rigtig god dag.
Med venlig hilsen
Lia
Bilka
God service
February 13, 2024
Reply from Bilka
Hej Finn
Tak for din anmeldelse.
Hvor er det bare skønt at høre, at du har været tilfreds med din oplevelse hos os.
Vi er glade for, at vi kunne leve op til dine forventninger, og vi håber på at se dig igen en anden gang.
Med venlig hilsen
Pernille
Bilka
Nemt at handle med click og collect 👌🏽
February 13, 2024
Reply from Bilka
Hej Eva
Tak for din anmeldelse.
Vi er glade for at høre, at vores Click & Collect system bare har virket, som det skal. At kunne få fat på en vare på under 2 timer er jo præcis, som det skal være!
Vi håber på at tage imod dig igen en anden gang.
Du ønskes en rigtig god dag.
Med venlig hilsen
Pernille
Bilka
Super fin service
February 9, 2024
Reply from Bilka
Hej Inge Merete,
Tak for din anmeldelse.
Hvor er det bare skønt at høre, at du har været tilfreds med din oplevelse hos os.
Vi er glade for, at vi kunne leve op til dine forventninger, og vi håber på at se dig igen en anden gang.
Med venlig hilsen
Christine
Bilka
Reply from Bilka
Hej kunde
Tak for din anmeldelse.
Hvor er det godt at høre, at vores hjemmeside var overskuelig og gjorde det nemt at finde lige præcis det, du stod og manglede.
Vi glæder os til at tage godt imod dig igen, næste gang du besøger os.
Med venlig hilsen
Lia
Bilka
Very good Experience
February 6, 2024
Unprompted review
Reply from Bilka
Hi Wanda,
Thank you for your review.
We are so happy to hear that you had a great experience with us.
We truly appreciate your support and we hope to have the pleasure of helping you again in the future.
Kind regards
Christine
Bilka
I bought an electronic item 6 months…
I bought an electronic item 6 months ago from Bilka Store. I got broken last week and I went to store to check guarantee option. They asked for the bill obviously but I couldnt find it. I asked them to check the bill giving all details of the transaction including date amount time and card aswell but they simply said they can not find if as it s older then 3 months. It was my first time buying electronic stuff from Bilka and I was wrong that the item has guarantee card and I believe that it was valid even if i dont have the bill. I just requested from Bilka customer service if they can help me in this case, because I believe that they have this in their data base and as I gave all detail that will be not that hard for them to check in their system but they simply said they can not check older. I am very disappointed with Bilka's costumer satisfaction policy. This shouldnt be that difficult to check rather than saying simply we can not check.
February 5, 2024
Unprompted review
Reply from Bilka
Hi BB,
Thank you for your review.
We sorry to learn that you are experiencing difficulties with an item you've purchased from one of our stores
First and foremost, we have to make it clear that it is your responsibility as the consumer to keep a copy of the receipt. Still our colleagues at the store can sometimes assist by checking their local system which stores receipts for 3 months.
However you're welcome to reach out to our customer service department through our website at the following link: https://support.bilka.dk/hc/da, as they have the option of checking the central system.
You should still note that even in the central system it becomes increasingly challenging to locate receipts when the purchase is older than 3 months. Therefore, we cannot guarantee that we will be able to locate your specific purchase.
Have a nice day.
Kind regards,
Christine
Bilka
hurtig og effektiv "click and collect."
February 1, 2024
Reply from Bilka
Hej Walter
Tak for din anmeldelse.
Hvor er det bare skønt, at du havde en god oplevelse med vores Click & Collect system.
Det er så dejligt, når det hele går op i en højere enhed.
Vi håber på at tage imod dig igen en anden gang.
Du ønskes en rigtig god dag.
Med venlig hilsen
Christine
Bilka
God levering
January 31, 2024
Reply from Bilka
Hej Henrik,
Tak for din anmeldelse.
Hvor er vi glade for at høre, at leveringen af din ordre gik præcis som den skulle.
Vi håber, at du bliver glad for varen.
Hav en dejlig dag.
Med venlig hilsen
Helene
Bilka
God service.
January 29, 2024
Reply from Bilka
Hej Karina.
Sikke en dejlig anmeldelse - den er vi glade for!
Rigtig god dag.
Med venlig hilsen
Line
Bilka
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