Great experience so far. Horror reviews of rental car places have not occured when via this web page. Either coincidence, or the rental companies do not want to treat clients via this web page badly.... See more
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The time you need to book depends on how deep you want to dive into the contractual fine print, which still contains some important information that are not provided in the summary. During the time I... See more
Company replied
Delightfully flexible and informative website. Brilliantly done! Note: Not sure why, but our success in finding what we wanted varied up and down for a few days, so next time I would not start late... See more
Company replied
I was in touch with one of your very helpful and kind staff yesterday by phone. Unfortunately I could not rent the car as I only realized at the sixt office that my credit card was expired and my visa... See more
Company details
Written by the company
billiger-mietwagen.de ist das führende Preisvergleichs-Portal für Mietwagen in Deutschland. Im Jahr 2003 haben wir billiger-mietwagen.de als ersten Mietwagen-Preisvergleich auf den Markt gebracht und sind bis heute marktführend in Deutschland. Wir arbeiten laufend daran, unser Leihwagen Vergleichsportal immer weiter zu optimieren, um unseren Kunden und Kundinnen den Weg zum perfekten Mietwagen so einfach wie möglich zu machen. Bei billiger-mietwagen.de finden Sie den besten Mietwagen zum besten Preis – flexibel, transparent und schnell.
Contact info
Holzmarkt 2a, 50676, Köln, Germany
- 0221 567 999 11
- www.billiger-mietwagen.de
4.3
Excellent
74K reviews
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We couldn’t print voucher in english
We couldn’t print voucher in english, which was a bummer, since we were traveling to UAE where no one speaks german.
April 26, 2025
Unprompted review
Good solid service and very user…
Good solid service and very user friendly app. My regular go-to for rentals.
April 19, 2025
Unprompted review
The experience was very good
The experience was very good, everything is clear and easy to navigate. There in only on downside of the experience, you could consider the possibility to have a site also in English language. Otherwise all good:)
April 21, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
We are NOT happy at all!! No car!
We are NOT happy at all!!! We booked a car at 19h15 in Toulon railway station and the Europcar office was closed so we have NO CAR! I called three times to your offices and we have no solution. 1,5h after arrival at Toulon, we still have no solution ! Your offices don’t take responsibility and point to Europcar. Europcar says that you are responsible for the renting process. Your officer gave me first the wrong number of Europcar. This is no service! We want a compensation for this and a fast solution. Our booking reference is 1188044795
April 9, 2025
Unprompted review
Reply from billiger-mietwagen.de
Guten Tag
und vielen Dank für Ihre Rückmeldung.
Wir bedauern, dass Ihre Anmietung nicht wie gewohnt einwandfrei verlaufen ist.
Ihr Anliegen wurde an unser Kundenservice-Team weitergeleitet. Unsere Kollegen werden sich zeitnah mit Ihnen in Verbindung setzen, um Ihre Anfrage so schnell wie möglich zu bearbeiten und Ihnen weiterzuhelfen.
Freundliche Grüße
Ihr Team von billiger-mietwagen.de
Zero support
I was a loyal Billiger Mietwagen customer, regularly recommending them to friends. My last rental, however, was a disaster. I was charged an extra €250 for being 1.5 hours late, despite informing the rental company of a police-caused traffic jam. Billiger Mietwagen offered no support, simply stating, 'It's not us.' If they don't support their customers when issues arise, what's the point of booking through them? I won't be using them again.
April 4, 2025
Unprompted review
Reply from billiger-mietwagen.de
Hello Amit.
Thank you for your review.
We are very sorry that you were charged additional costs for the rental due to the delay.
We will forward your request to our customer service team. One of our colleagues will contact you promptly in order to process your request as quickly as possible and help you further.
Kind regards
Your team from billiger-mietwagen.de
Vehicle was not clean
Vehicle was not clean, had spots on the seat. Was very noisy and tyre not calibrated.
Made a request to change and took ages to revert with a solution.
I asked for the Branch Managers email, no response.
April 1, 2025
Unprompted review
Everything went super well
Everything went super well.
Fast and easy pickup at the Lanzarote Airport..
also drop off of car was also super easy and efficient.
March 27, 2025
Great price value. Rented from Frankfurt to Kleve one way. All frictionless.
Great price value.
March 10, 2025
Good user experience
Great service, easy to use, no bad surprises when picking up the car
March 7, 2025
Hassle free, everything booked was as expected
Great company, we use Billiger-mietwagen regularly and everytime we are satisfied with the service and also with the best available price.
March 5, 2025
Everything went so smoothly
Everything went so smoothly! The staff were nice and helpful. We enjoyed our trip and the car surpassed all our expectations. We will definitely use their services more often!
March 2, 2025
Great pricing!
I was able to find a vehicle that meet our needs at a very good price for the area. The rental employees, however, attempted to upsize me from a vehicle I did not reserve to the one I did through some shady manipulation of there rental site. I didn't fall for it but a friend unfortunately did.
February 18, 2025
Incorrect billing without correction
I rented a car in Fuerteventura through Avis/Budget. Everything was absolutely fine from Billiger Mietwagen, but Avis totally let me down. The operator entered my year of birth incorrectly - it can happen. On the small screen, the operator and I missed the error when checking. That's why the company charged me over €136 extra for a driver aged 6 (!!!). No checking for obvious nonsense! I complained about their undoubted error within 30 minutes by email - it was left completely unanswered. I called Avis 6 days later, they reluctantly promised to refund the money within 7 days. Today, 9 days later, nothing has happened. So it cost me 70% more to rent a car than the agreed price. Plus a lot of time completely lost trying to sort it out. My recommendation is - avoid Avis. I will.
February 19, 2025
Reply from billiger-mietwagen.de
Hello, Milan!
Thank you for your review.
We are very sorry about the circumstances at the local car rental station.
We will forward your request to our customer service. Our colleagues will contact you promptly to process your request as quickly as possible and help you further.
Kind regards
Your team from billiger-mietwagen.de
Straight forward
Straight forward. Easy booking. Hope it will be as easy to get the car.
February 23, 2025
I didn't have any issues
I didn't have any issues. It was the best price and everything was convenient.
February 20, 2025
Great experience for 4 years
Although not all companies value you as customer when you have prepaid in Europe ( bad experience with Hertz!) we had great experience with ALAMO for 2 years. I guess the fact that you have prepaid already doesn’t allow them to charge for additional stuff and doesn’t give them a bonus.
The entire procedure with Billiger Mietwagen was convenient and was decently priced. I had to call one time and got immediately a customer representative on the phone who could answer my question.
December 30, 2024
Great service
Great service
Arrived at airport and our car was ready to go
Very fast
Nice car very clean
Easy drop off at the airport
Altogether a great service
February 10, 2025
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