Bingocams UK Reviews 673

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I'd give Bingocams zero stars if I could, won a couple of pounds then they put account on hold so you can't withdraw your Winnings, then ask for copy of driving licence, then ask for copy of bank card... See more

Rated 5 out of 5 stars

great chat hosts, lots of friendly people, i dont talk much on there but ive seen comments what people say, they all caring people you can chat about anything on there and theres always someone who l... See more

Company replied

Rated 4 out of 5 stars

A good site like the layout ,some good rooms,nice people, been both lucky and u lucky but that's expected its gambling. Would have given 5stars but find it unfair to be put on a deposit limit at my ag... See more

Rated 2 out of 5 stars

This website takes me back to the days of dial up 13 years ago with multiple pop up errors. Namely your internet service is slow with constant buffering. Next your session has been terminated due to i... See more

Company details

  1. Bingo Hall

Written by the company

Bingocams - Bingo with a smile! Bingocams is the UK’s first live bingo site dedicated to hosting the biggest and best online live bingo events. And if that’s not enough, Bingocams also offers over 700 casino games and 21 progressive jackpot games that could make any player an instant millionaire. We are passionate about bringing smiles to the faces of UK bingo players and celebrating connections and friendships.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

673 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great site with really good customer…

great site with really good customer service. Their welcome offer was great and the wagering really achievable and realistic.
They send out regular deposit codes and I like the mixture of bingo and casino offers.
I visited live help and they were really helpful and helped me to get started on the account and the live hosts in the room were really good too.
I recommend this site

May 15, 2018
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Thank you very much!

It's always nice and refreshing to see a review like this. Both our Helpdesk and Hosting teams work tirelessly in order to make everything as easy and simple as possible.

That's never more important than when something has gone awry.

Have a great day in the rooms, and please do keep an eye on your inbox for our regularl and exclusive offers to boost your bingo and casino play even more!

Rated 1 out of 5 stars

Make promises they don't keep

I play on Bingocams less now than I used to, but after reading some of Bingocams replies to these reviews, it's about to be a lot less.
One reason for this is because, at the beginning they made a statement to always give you a 50% reload bonus, and then decided they didn't want to do that anymore, so they just took it back. Now they offer an occasional reload bonus, but more often than not, there is nothing. I see that someone else mentioned this on TP and bingocams told her she must be confused! That is the only reason I'm writing this review. She is not confused, it was splashed all over the chat box. I forget the exact wording but it definitely said the 50% reload bonus was FOREVER.
Bingocams made a promise that they couldn't keep, or just didn't want to. It happens, but don't then lie about it and tell someone they must be confused!
I will be playing any remaining funds I have, and then self excluding.

March 31, 2018
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Hello and thank you for your review.

We have now been in operation for over 7 years and things change. Unfortunately we can only reiterate that we have never promised anything forever, because that just would make no sense. Nobody can predict the future in any shape or form. Whether this is a Chinese Whisper or just a rumour doing the round, the facts remain – nothing is promised forever.

We, of course, reserve the right to change our offers at any time and when we do, it is always to ensure our regular and new players are rewarded – just as they should be.

You state: ‘…occasional reload bonus…’. We issue new codes at least once a week, and last week there were at least seven new reload codes issued with various offers as well as free bonus codes that required no deposit at all. The availability of these codes depends on play and performance at Bingocams, but there is always something for everyone.

Please keep in mind, this is on top of our weekly casino offers to win free spins on the very latest games, our Welcome and 2nd Deposit reload bonuses, our Status reload codes and our extra rewards, spins and codes for our Easter event.

Pair all of that with our current Everyone’s a Winner event where even the losers will win something, and our Free Spin Challenge running alongside with the chance to win a cash drop and anyone can see we give an awful lot of value for money.

This, again, is in conjunction with mystery cashback for upgrading and host games to win bonus and extra prizes yet again.

It is a shame if you feel you will be leaving, as nobody would want that from any player. However, it is important that the full picture is shared. We would invite any readers to go to our site and see what is on offer at: www.bingocams.co.uk.

Have a lovely and lucky day.

Rated 4 out of 5 stars

Great site love the interaction with …

Great site love the interaction with the chat hosts. I do miss the free bingo and a few glitches in the new site but overall a good honest site with lots of fun stuff.

January 28, 2018
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Thank you, what a lovely review to read.

Our hosts are fabulous, aren't they? Best in the biz

We do have The Free Lounge on for 12 hours a day, plus free daily status games and free daily Dosh games but we shall feed this point back to the team for future thoughts

Have a lucky day!

Rated 5 out of 5 stars

I been with bingocams from day one and …

I been with bingocams from day one and is the best bingo site as all the players and chat host are fab and I love it when my cam is on as get to have a laugh and I all ways sing on my live cam haha.I met some nice players on the site and am still mates with them and just made so many friends on the site.I just love bingocams.

January 27, 2018
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Fantastic, just what we love to read

Dean, when you become famous as a singer - remember us, won't you?

:)

Rated 5 out of 5 stars

I love Bingocams there is great bingo …

I love Bingocams there are great bingo games and casino games would recommend to others

January 27, 2018
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Sara, what a lovely thing to write.

Remember to use your Refer a Friend page so you get something extra if your pal signs up and deposits with us.

Have a great day on the site.

Rated 5 out of 5 stars

Honestly I love this site it offers a …

Honestly I love this site it offers a great range of bingo games great variety of slots and the hosts are polite plus you can make great friends for alsorts of walks of life’s some that are disabled some that are there just to have fun and some there that just need a friend to talk too I’m disabled I sometimes need someone to talk to and chat hosts and players on this site really a great and deserves a lot of creadit for what they do keep up the good work bingo cams

January 27, 2018
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Everybody needs a friend and you always have one in us, Tanya

Have a lucky day <3

Rated 4 out of 5 stars

Sort out new site cams

I have always loved playing on cams. However I think the new site has been rushed into play without being ready there are far too many bugs and features missing, which spoils game play! if they close old site with the new one as it is I will be finding somewhere else to play, so sort it plzzzzzzzzzzzzz cams!!

January 27, 2018
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Hi Jacqueline

Thank you for your review. The new site is tons better and will continue to improve so we would ask that you hang in there and stick with us. The rewards it will bring for game-play and quality will just be too good to pass up.

Of course, there are sometimes bugs and our tech team work hard to ensure they are fixed as quickly as possible so we thank you for your patience whilst that has happened.

In terms of missing features, again, this is something that we are very aware of and working on to make sure the new site is the best it can be.

Thanks for your comments!

Rated 4 out of 5 stars

have been on the site a number of years …

have been on the site a number of years would like to say I really enjoy the site win some and loose some but that's gambling. I would have given 5 stars if it was for constant moaners on the site which I know the ch s are trying to eliviate and there are still quite a few glitches which still need to be sorted with the new site which again I know are trying to be fixed. once all these are sorted would have no hesitation in giving bingocams a 5 star rating lets be honest we all regulars would not still be playing if it wasn't a decent site. ch s are lovely. only thing I would like cams to change is the diamond dosh game to a slightly earlier time slot as like a lot of people I work full time and have to be up at 5am in the morning so don't get to play in this room all the time which is a shame as like a lot of the players I have earned the right to play in it so please cams can we look at putting this game on earlier please. overall though a very good site Amanda Harrison player name amygrantx

January 27, 2018
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Hey Amanda

Thank you very much for your review. Our hosts do always work hard to ensure the room environment is positive and supportive.

As you know, we are making the exciting move to HTML5 so there have been little bugs here and there but the tech team work around the clock to ensure it is as little disruption as possible so thank you for bearing with us.

Regarding Diamond Dosh, we will feed this back to the team for future consideration. Thanks again!

Rated 1 out of 5 stars

Money won on bonus goes back into bonus …

Money won on bonus goes back into bonus fund.. where as on other bingo site money won from bonus money is withdrawable

January 6, 2018
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

HI Gemma

We cannot comment on other sites or the validity of the claim within the review. We can only advise regarding Bingocams as that is always our full focus to ensure it is the best it can be.

We do feel it is fair that wins are the same as the source in the main, and the choice to change stake source is always within control of the player. Nonetheless, our jackpots are won in cash regardless of the stake source.

We would also advise that our wagering is kept extremely low at just x4 and x10 depending on bonus-type. Something we are very proud of in the current climate. This means it is also extremely possible to convert bonus to cash.

We also have free rooms with real cash prizes, over 12 hours a day in fact currently with our Free Lounge. We also have free status rooms daily and throughout the week, and several chances to win cash in free rooms each night with events such as our Daily Dosh.

We would urge you to look at the current event selection on our homepage www.bingocams.co.uk in the Spotlight on the left-hand side. You hopefully will then see there is a lot more to offer here on our site.

Good luck and thanks for your feedback :)

Rated 1 out of 5 stars

I know this won’t be published as bad …

I know this won’t be published as bad reviews never are played loads bingo always same winner names come up played slots many times only let you win so much and it defo not a large amount considering how much you put in

January 5, 2018
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Hi Gail

It will indeed be published. we are an ethical and fair company and do not shy away from valid reviews with negativity. After all, this is how anything improves.

That said, it is a shame that this is based on the old claim of 'same winners' as this is merely individual perception. We are fully regulated and licenced and all of our results are random and true - just how it should be.

You may like to look here for more details: https://www.bingocams.co.uk/license_information

There is nothing related to '...let you win so much' - again, this is only perception.

Unfortunately, or fortunately depending on your outlook, win rates are not linked to how much someone deposits. We prefer fair and honest results at all times, and would never seek to reward someone who deposited more, with more wins. That simply would not be ethical.

Ultimately it comes down to luck and chance, and we hope both of yours improve soon.

Rated 5 out of 5 stars

Lucky! Lucky! Lucky! Me.

I enjoy this site and have been lucky. Miss the old free games though. The site is honest and trustworthy.

January 5, 2018
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Hi Rose

Thank you for your kind words :)

We are always happy to hear of any old rooms or events you may wish to see return, so please do ask your host for the Suggestion Station email or let us know at the Helpdesk.

You never know, if enough people want a room back - it may very well return!

Rated 3 out of 5 stars

Not really big money to be made limited …

Not really big money to be made limited rooms like 3 at a time open biggest house like £34 unless its a special session but to get into them you got to spend spend spend! Min deposit is £10 should be fiver.i didnt get 1p from my deposit or my £30 bonus booo

January 5, 2018
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Hi Helen

Perhaps you may wish to try the later rooms which is when the majority of players will be around due to work or other commitments.

Additionally, the majority of our big jackpot rooms have no entry conditions so you do not need to deposit to get into them.

Our rooms and prizes change at least once a month with new offers and ways to win. This month, we give away at least £500 each night, on top of line prizes. We also have £2000+ weekends and casino and free spin offers.

Do make sure you have your email opted in for all the latest releases and news.

Good luck with your playing.

Rated 3 out of 5 stars

Good site overall great loyally always …

Good site overall great loyalty rewards always being sent bonus codes and free bingo invites to jackpot rooms only problem I found was I have been waiting for my withdrawal since the 28th and its still pending and not been processed it says it takes 3-5 working days I've been waiting 6 and haven't got any further with it as of yet is very frustrating but I'm sure we will get there and it is a new account and my first withdrawal request im pretty sure its just the setting up that taking a while i dont think ill have the same problem next time think it Will be smooth sailing but overall good site I will keep to this site

December 4, 2017
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Hey Paul

We are sorry if you have felt it has taken a while. A request on the 28th would still be within the 5 working days but we always issue as quickly as we can.

Thank you for your kind words <3

Rated 1 out of 5 stars

this site is awfull

this site is awfull, i played on this site for a while, the last 3 weeks i played bingo and every game for the whole time was won by 5 different people game after game , everytime i played it would be the same winners random games i dont think so if it was random how come i won 3.40p in the 3 weeks of playin played with max tickets ,got to 3 numbers for the house on 26 numbers and none came out when the full house was won on 61 numbers the same people just keep winning and a lot of roomies were all saying same the only people that didnt moan was the handfull of people that were winning every game i dont care what bingo cams say about it being random there is no possible way that it can be be warned dont play this site and also the prize money is not very good either , save your money people its really not worth it, my account is now closed thank god, and as to the reply about people being on a winning streak just for the record all the six months of playin it never happend to me so whats your answer to that bingocams load of bull

November 8, 2017
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Hi Suzanne

Thank you for your review, but unfortunately we can only repeat what has been said because it is the truth. We are fully licenced and regulated and all of our games are played with random results:

https://www.bingocams.co.uk/license_information

You will find that people claim: 'same winners' when on a losing streak. Only when these same persons win, does it then suddenly become fair again. That's just par for the course. Of course, the games are always run fairly. but we cannot control perception.

It is a shame you felt you had a negative experience however, and we wish you well with your gaming.

EDITED TO ADD:

Hi Suzanne

We can see you have added further to your review and would respectfully reiterate our above reply.

Rated 1 out of 5 stars

the site is another one of those sites …

the site is another one of those sites were its always the same winners every day, just a hand full of the same names all the time wont waste my money on this site no longer the loyelty system is not fair either as it goes on when you win bingo your status goes up so you can spent loads and not get any were as if you are not in the regular winners you got no chance so i dont think that it is fair how they work this out,the site is nice and freindly and the chat hosts are great but they need to work there so called random bingo winners so its not picking the same winners every day cus to me thats not random thats the only thing that lets this site down people get bored of not winning so wont return , i dont expect to win all the time but one every now and again would be nice

November 6, 2017
Unprompted review
Bingocams UK logo

Reply from Bingocams UK

Hello Mark

Thank you for taking the time to leave a review, although we are obviously disappointed that it is a 1 star rating.

Unfortunately we can only advise that all of our winners are random; because that is just fact. You can find out more here: https://www.bingocams.co.uk/license_information

Of course, it is never a good thing to have long periods without a win, and in your three weeks with us, we would always hope for everyone to have a positive experience as they get to know our site. Hopefully your luck improves soon. After all, it is all down to luck and chance - and quite rightfully so.

We are pleased that you find both our hosts and site friendly, as a good and supportive atmosphere is something we are all about harbouring and encouraging. Our players are our family and we appreciate each and every single person.

Regarding your loyalty system, it is based on Status Points and these are accrued for all wins from 1 line. More information can be found here: https://www.bingocams.co.uk/loyalty Again, as your account grows in age, the benefit of this would likely become more apparent.

Ultimately though, we hope that you will stick with us. All results are random, and that is the correct way for it to be. Our hosts add more to the game, as well as our vibrant community and we certainly aim for everybody to feel that they can become part of that with us.

Have a lovely day in the rooms!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look