Bingostars Reviews 

144
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and instant withdrawal process, often receiving their winnings within minutes or hours. Many people also appreciate the excellent selection and variety of games available, along with a user-friendly and easy-to-navigate website. Reviewers consistently highlight the helpfulness and quick responses from customer service, making their overall experience positive. However, some customers also noted occasional issues with the website not loading or having problems accessing the site. A few other people also felt that withdrawal timings could be inconsistent, with some experiencing delays or issues with their funds not being received. Additionally, some reviewers expressed concerns about the frequency of wins or the fairness of game outcomes.

What people talk about most

Website

People report positive experiences with the website, often praising its ease of use, excellent layout, and... See more

Payment

Customers consistently note positive experiences with payment, particularly praising the speed and ease of... See more

User experience

Customers had positive experiences with user experience, highlighting the ease of use and navigation of the... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the great... See more

Customer service

Users describe positive interactions with customer service, highlighting their promptness and helpfulness in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Enjoy using bingo stars Win frequently and they have a good range of games often give 100 free spins with small deposits and quick withdrawals thanks

Company replied

Rated 4 out of 5 stars

I love this site but the only thing that i can say which is negative is that when you withdraw its never the same timing and its not down to the time of day as ive withdrawn at the same time of day an... See more

Company replied

Rated 4 out of 5 stars

I do love this site and enjoy the games but it just won't load 😒 continually having problems accessing the site

Company replied

Rated 5 out of 5 stars

Love bingo stars great site good games fast payouts always get paid within hours of withdrawing never had any issues my go to casino !

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(144)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use site

Easy to use site, with so much choice

April 18, 2026
Bingostars logo

Reply from Bingostars

Hi Jane,

Thank you for your review. We love that you're loving Bingostars!

Best wishes,
Bingostars

Rated 2 out of 5 stars

I can’t say I am enjoying it at the…

I can’t say I am enjoying it at the moment as wins are rare, I have withdrawn a small amount, which was in my account almost instantly so that was good. Doesn’t seem to load all games

April 18, 2026
Bingostars logo

Reply from Bingostars

Hi,

Thank you for your review. I'm sorry to hear that you're not enjoying our site as much as you hoped. Outcomes of our games are determined by a Random Number Generator (RNG), and the Return to Player (RTP) percentage is independently verified before the game is added to our site. I do hope you have a nice win soon :)

Could you please email customer support at support@bingostars.co.uk with some examples of the games you've not been able to load and we can get our technical team to take a look.

Best wishes,
Bingostars

Rated 4 out of 5 stars
Bingostars logo

Reply from Bingostars

Hi Jason,

Thank you for submitting your review. It's great that you're enjoying the site so far, and I look forward to hearing any further thoughts you may have as you play further.

Best wishes,
Bingostars

Rated 1 out of 5 stars

Absolute scam

Absolute scam , I won over £1000 last week and straight away they removed the withdrawal button , I contacted customer services they made up excuses , then I threatened to put a negative review on and the money landed in my account , again this week I won over £200 and what’s happened again , withdrawal button is blank , ive just read on there Facebook page and the Other trust pilot page that this has happened to many others , complete scam

April 13, 2026
Unprompted review
Bingostars logo

Reply from Bingostars

Hi Lesley,

Thank you for your review.

I would firstly like to assure you that you are absolutely entitled to leave any review on here, positive or negative, and it has no impact whatsoever on the level of service you receive, as we strive to ensure our players receive the best experience possible. We welcome all forms of feedback as this only helps us to achieve this goal.

I'm sorry that you encountered some issues when trying to withdraw. In order to look into this issue you have mentioned regarding the withdrawal button I have sent you a request for further information. This will allow me to locate your Bingostars account and any correspondence with our Customer Support team and respond accordingly.

Best wishes,
Bingostars

Rated 5 out of 5 stars

Great site

Very good also quick payout

April 13, 2026
Bingostars logo

Reply from Bingostars

Hi Lesley,

Thank you for your review. We're so glad you're loving Bingostars!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Great games

Great games

April 6, 2026
Bingostars logo

Reply from Bingostars

Hi Shirley,

Thank you for your review. We're so glad you enjoy our games!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Great site

Great site! Have withdrawn quite alot over the last year. Money hits my account straight away too!

April 6, 2026
Bingostars logo

Reply from Bingostars

Hi Amber,

Thank you for your review. We're so glad to hear you're loving our site!

Best wishes,
Bingostars

Rated 5 out of 5 stars

SO FAR SO GOOD

I'm enjoying playing (at the moment) descent amount of bonuses and have won a small amount. Withdrawals are instant so no complaints as yet.

Should my opinion change then so will my review and will be amended accordingly.

April 5, 2026
Bingostars logo

Reply from Bingostars

Hi AJ,

Thank you for your review. We're so happy to hear that you're enjoying our site so far :) Please let us know if there's anything else we can help with!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Very good site

Very good site, fast payouts.

March 30, 2026
Bingostars logo

Reply from Bingostars

Hi N,

Thank you for your review. We're so glad you're enjoying your Bingostars experience!

Best wishes,
Bingostars

Rated 1 out of 5 stars

My withdrawal was changed from trusty…

My withdrawal was changed from trusty to bank transfer and it is no longer on my withdrawal status just disappeared??? There response has been abysmal i can't even get on to live chat if this is the support service avoid site disgusted with service and weres my winnings. I didn't change my withdrawal preference its strange wen you can deposit via trusty on your site but withdrawals have technical issues this is disgusting sed withdrawal has also disappeared from my history can you please tell me weres my money????😡😡 your customer support is zilch live chat can't even get to speak to someone weres this 24/7 customer service!!!!!!!!!!

April 2, 2026
Unprompted review
Bingostars logo

Reply from Bingostars

Hi Lorraine,

Thank you for your review, and we apologise if you have had a poor experience. We have no sight of accounts here, but do please email support@bingostars.co.uk for assistance. We will also request information so that we may pass it to the team.

The Bingostars Team

Rated 5 out of 5 stars

The best casino☝️

April 2, 2026
Unprompted review
Bingostars logo

Reply from Bingostars

Hi Margo,

Such a kind thing to leave for us, thank you!

Have a great day,

The Bingostars Team

Rated 4 out of 5 stars

I do love this site and enjoy the games…

I do love this site and enjoy the games but it just won't load 😒 continually having problems accessing the site

March 26, 2026
Unprompted review
Bingostars logo

Reply from Bingostars

Hi Anne,

Thank you for your review. Unfortunately we've been encountering some technical issues this week, which is affecting access to the site. We do apologise for any inconvenience caused and look forward to seeing you on Bingostars soon!

Best wishes,
Bingostars

Rated 3 out of 5 stars

Good site however it wont load dont no…

Good site however it wont load dont no whats happening

March 26, 2026
Unprompted review
Bingostars logo

Reply from Bingostars

Hi Carol,

Thank you for your review. We've been encountering some technical issues which is affecting access to the site. We do apologise for any inconvenience caused and look forward to seeing you on Bingostars soon!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Super fast withdrawals with plenty of…

Super fast withdrawals with plenty of games . Excellent on safer gambling very helpful.

March 18, 2026
Bingostars logo

Reply from Bingostars

Hi Jane,

Thank you for your review. This is so great to hear and we really appreciate it!

Best wishes,
Bingostars

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