Bingostars Reviews 

144
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and instant withdrawal process, often receiving their winnings within minutes or hours. Many people also appreciate the excellent selection and variety of games available, along with a user-friendly and easy-to-navigate website. Reviewers consistently highlight the helpfulness and quick responses from customer service, making their overall experience positive. However, some customers also noted occasional issues with the website not loading or having problems accessing the site. A few other people also felt that withdrawal timings could be inconsistent, with some experiencing delays or issues with their funds not being received. Additionally, some reviewers expressed concerns about the frequency of wins or the fairness of game outcomes.

What people talk about most

Website

People report positive experiences with the website, often praising its ease of use, excellent layout, and... See more

Payment

Customers consistently note positive experiences with payment, particularly praising the speed and ease of... See more

User experience

Customers had positive experiences with user experience, highlighting the ease of use and navigation of the... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the great... See more

Customer service

Users describe positive interactions with customer service, highlighting their promptness and helpfulness in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Enjoy using bingo stars Win frequently and they have a good range of games often give 100 free spins with small deposits and quick withdrawals thanks

Company replied

Rated 4 out of 5 stars

I love this site but the only thing that i can say which is negative is that when you withdraw its never the same timing and its not down to the time of day as ive withdrawn at the same time of day an... See more

Company replied

Rated 4 out of 5 stars

I do love this site and enjoy the games but it just won't load 😒 continually having problems accessing the site

Company replied

Rated 5 out of 5 stars

Love bingo stars great site good games fast payouts always get paid within hours of withdrawing never had any issues my go to casino !

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

144 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(144)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Deposit was fast didn't feel ripped off

Deposit was fast didn't feel ripped off

March 21, 2026
Bingostars logo

Reply from Bingostars

Hi Wendy,

Thank you for your review. I'm so glad to read that you are satisfied with our deposit times!

Best wishes,
Bingostars

Rated 2 out of 5 stars

Wasn’t credited my winnings to my balance

Was playing and had won £1 something but it wasn’t credited in to my balance it just stop working and when it started again I didn’t receive the amount

March 19, 2026
Bingostars logo

Reply from Bingostars

Hi Paul,

This doesn't sound typical at all, and we're limited in what we can do here. Please contact our Customer Support who are best placed to advise for you.

Best wishes,
Bingostars

Rated 1 out of 5 stars

Most ever put in to get a feature

Most ever put in to get a feature, ended up given up as just stupid amounts. Left site for good after 1hr.

March 18, 2026
Bingostars logo

Reply from Bingostars

Hi,

Thank you for your review. I'm sorry to hear that you've not had the gaming experience you were hoping for.

The outcome of any bet on all of our casino games is purely random, as determined by a Random Number Generator (RNG) so, as disappointing as it may be, landing a feature or bonus round in a game is never guaranteed.

Gambling should be an enjoyable experience, and if you feel you are depositing/spending more money to chase a win, I recommend applying some Responsible Gambling tools to your Bingostars account. From applying a deposit limit to control how much you can spend over a day/week/month, to setting a time-out or self-exclusion to give yourself a break from playing with us. These can be applied via the Play Safe section of our website, or by contacting Customer Support via Live Help or by emailing support@bingostars.co.uk. Our agents will be more than happy to assist you.

Best wishes,
Bingostars

Rated 1 out of 5 stars

Biggest pile of rubbish only joined…

Biggest pile of rubbish only joined yesterday and already close account same winners get down to one and boom someone wins or the number before you know when bingo is going to be called I've done it every day don't waste your money

March 14, 2026
Unprompted review
Bingostars logo

Reply from Bingostars

Hi Donna,

Thank you for your review. I'm really sorry to hear that you've not had the experience you were hoping for when playing bingo.

It's exciting when you are one number away from winning, but I appreciate how frustrating it may feel for that number to never come out and give you the win. There are multiple reasons why it may feel like the same people are winning. It could be that they are purchasing more tickets for these games, or it's just their lucky day. Bingo is purely a game of chance and its outcomes are 100% random.

I wish you luck for your next bingo win :)

Best wishes,
Bingostars

Rated 1 out of 5 stars

Worst site ever

Never win worst site ever

March 10, 2026
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Reply from Bingostars

Hi Rebecca,

Thank you for your review. I am so sorry to hear that we did not live up to your expectations. If there's anything in particular you are dissatisfied with, please don't hesitate to get in touch and let us know.

Best wishes,
Bingostars

Rated 1 out of 5 stars

It’s says my withdrawal request method…

It’s says my withdrawal request method is instant and it’s still not there

March 6, 2026
Unprompted review
Bingostars logo

Reply from Bingostars

Hi Toni,

Thank you for your review. Please get in touch with customer support either via live help or by emailing support@bingostars.co.uk as they will be able to assist you further.

Best wishes,
Bingostars

Rated 5 out of 5 stars

Easy to set up and platform easy to…

Easy to set up and platform easy to use. Only thing i could say is takes a few seconds to load some games , but overall goog

March 5, 2026
Bingostars logo

Reply from Bingostars

Hi Damien,

Thank you for your review. It's great that you're enjoying Bingostars and I will pass on your comments to our technical team.

Best wishes,
Bingostars

Rated 5 out of 5 stars
Bingostars logo

Reply from Bingostars

Hi Jacqueline,

Thank you for your review. It's great to hear that you love our games. We're adding new titles to our library every week, so make sure you check them out!

Best wishes,
Bingostars

Rated 5 out of 5 stars

I enjoy playing Bingo and Bingostars…

I enjoy playing Bingo and Bingostars are great. I enjoy the Games too....

March 1, 2026
Bingostars logo

Reply from Bingostars

Hi Karen,

Thank you for your review. We're so glad to hear that you're loving Bingostars!

Best wishes,
Bingostars

Rated 5 out of 5 stars

Brilliant

Brilliant! Extremely fast pay outs

February 19, 2026
Bingostars logo

Reply from Bingostars

Hi Nikki,

Thank you for your review. We're so glad you're loving Bingostars!

Best wishes,
Bingostars

Rated 4 out of 5 stars

They need to be consistent with the withdrawal times

I love this site but the only thing that i can say which is negative is that when you withdraw its never the same timing and its not down to the time of day as ive withdrawn at the same time of day and sometimes its instantly then other times you will not receive your winnings until the next day. I know they will say its down to how many withdrawals need processing but if that was the case then why do you get your winnings instantly.

January 7, 2026
Bingostars logo

Reply from Bingostars

Hi Donna,

Thank you for your review. We totally understand that players want their funds s quickly as possible and we do all we can, within the regulations and processes, to ensure that is the case. However, each withdrawal is its own entity and has to go through the procedures on its own merit.

Whilst this is always as efficient as possible, occasionally more verifications or checks might be needed, which can add a small amount of time on. Our advised timeframes are available on site.

Have a lovely day,

The Bingostars Team

Rated 5 out of 5 stars

Decent site

February 18, 2026
Bingostars logo

Reply from Bingostars

Hi Jon,

Thanks for taking the time to review!

Have a lovely day,

The Bingostars Team

Rated 5 out of 5 stars

Easy to sign up and register and free…

Easy to sign up and register and free spins were rewarded instantly after wagering was completed

February 15, 2026
Unprompted review
Bingostars logo

Reply from Bingostars

Hi Antony,

Thank you for taking the time to leave such a great review!

Have a lovely day,

The Bingostars Team.

Rated 5 out of 5 stars

Fantastic site fast payouts…

Fantastic I used the sign up promotion to get free slots spins, I won £20 out and it was in my bank in 10 seconds very happy

February 12, 2026
Bingostars logo

Reply from Bingostars

Hi customer,

Really pleased to see this!

Have a lovely day,

The Bingostars Team.

Rated 5 out of 5 stars

I think it's a lovely site would…

I think it's a lovely site would recommend people which I have x

February 12, 2026
Bingostars logo

Reply from Bingostars

Hi Jacqueline,

Thank you so much for your review, and thank you for recommending us to your friends: we love how much our Bingostars community is growing!

Best wishes
Bingostars

Rated 5 out of 5 stars

Great wee bingo site

Great wee bingo site

February 11, 2026
Bingostars logo

Reply from Bingostars

Hi Jade,

Thank you for your review. We're so glad you're loving Bingostars!

Best wishes,
Bingostars

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