BiP Solutions Reviews 219

We have been using Tracker for several years and have just resigned to their new Tracker Pro system. We have found the system easy to navigate and use, highly responsive, and with the new Artificial Intelligence built in we are looking forward to the system locating tenders for us to recommend to our clients. After analysing the competitors we found Tracker Pro offered the most benefits for our organisation and Brandon has been helpful in setting us up on the new system.

Great software and great support, having worked with Dawn at first and then Gerry.

We are a subcontractor based in Llanelli, South Wales and we use BiP Solutions to help find public and private sector business contracts. We deal with Brandon Coghill who provides us with excellent one to one support and training to ensure we get the best out of the system. The system is updated on a regular basis and helps us to compete against large organisations.

Joined last year and I find DCI a helpful platform for identifying new business opportunities in the public sector. We've had great service from John-Joe as our Account Manager to help us get more from our subscription.

I've been impressed with the personalised nature of the BIP service and Jamie making sure that I'm getting the most out of my subscription.

Very positive experience with BIP Solutions. Our account manager's approach is very hands on and tailored to our needs, and has been a pleasure working with them, including attending P4H Scotland this week.

John Joseph Smith is a great assistance in introducing us to Bip Solutions I look forward to working closely with him in th future

Have been helped through the process of getting to grips with a new style platform by Brandon Coghill. I have to say that his patience and skill in explaining all to a slightly more senior person (!) is just great. Highly recommended.

BIP have been excellent from start to finish. Our Customer Manager Brandon Coghill is amazing and is always happy to help! Would highly recommend this company!

There is an auto roll over on the subscription and BIP will NOT send you a reminder that the subscription will auto renew.

Your invoices get sent automatically, marketing emails get sent automatically, tenders in your business area get sent automatically but they don't send you subscription roll over notification automatically (despite it being recommended as good practice by the OFT / CMA)

BIP state they make auto renewal very clear at point of sign up but as humans we can forget this, especially when we are trying to take on a lot of new information about BIP and how to optimise searches etc.

If I asked you to tell me now without checking any paperwork when does your mobile phone contract expire or what date did you have your second booster jab or when does your passport / driving license expire , lets be honest, not many of us would remember.

So, my advice is to make a note at the time you sign up with them and mark it in your diary IMMEDIATELY with at least 5 weeks before the annual subscription end date so you can cancel in time and don't fall foul of auto subscription and find yourself with an invoice.

BIP itself is in my opinion one of the best public procurement portals and I do state this to my clients.

The spend analysis is a very powerful feature to analyse who your potential and current clients are spending their money with, or indeed not as it may transpire (which can be very telling ), but in my opinion, all these powerful features are slightly marred by this auto renewal issue.

Brandon is always quick to respond to any enquiry and very helpful whenever we speak. He explains how we can enhance our utilisation of the BiP service very clearly and demonstrates, where appropriate, how this is done through visible screen sharing tours through Teams. We are delighted with the increased focus on ensuring we maximise our subscription.

Our company has been with BIP since 2004 and we've always had great service. Had a recent call with Jamie McDonald who was really helpful, professional, and answered our questions, 10/10

I have been a customer since joining a new company in May 2022, where BIP Solutions was already set up and running. The account manager, Mr. Gerry McArthur introduced himself to me soon after I joined, and from day one, he has been extremely helpful and most efficient in all of his interactions with me. He has studiously and diligently explained the technicalities of the product and has maintained regular contact to ensure that the product is adding as much value to the company as possible. He has also gone beyond the call of duty by personally looking for suitable tender opportunities applicable to the company and sending them on to us. Very professional, knowledgeable, and I thoroughly recommend the product, as well as Mr. Gerry McArthur.

I've been a customer for about 6 years. I've found the service really useful and have managed to identify and win several tenders that were found through the tracker service. Our account manager John-Joe has been kind enough to provide us extra services beyond our subscription on a couple of occasions to help find tenders out of our territory or to complete FOI requests.

We have only just signed up to BIP but our account Manager Brandon Coghill has been extremely helpful and quick to respond whenever we have a query with our account. He always takes the time to jump on a call and explain things. He also seems extremely knowledgeable which has been a massive help when setting up our search fields etc.

BiP have been fantastic to work with. They have accommodated last minute campaigns with great flexibility and support. Always eager to assist in any way possible it's been a pleasure working with them.
Thank you Stuart Parkinson Rob Atherton.

Good informative call with Jamie McDonald, all questions answered and good tips and advice for improving the value of Tracker.

I love working with Stuart & Gareth, they make an amazing team, very quick and prompt on everything, I definitely recommend working with them as a Media Partner

Won't stop emailing me despite never signing up.

Always a pleasure partnering with BiP Solutions. Very friendly and easy to work with both Stuart Parkinson and Gareth Trevor-Jones. Really helping us to access the right audiences and deliver some great results at our different conferences.