Biscuit is amazing. I’m obsessed with their coolbrands & brilliant sales. Customer service is so helpful & I have returned time & time again to this trusted Scottish boutique. Refunds are slow but ref... See more
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I love Biscuit and recently ordered the Yaya Fringed Cardigan and Nooki Free Bird Cream Embroidered Waistcoat. Both are fantastic additions to my autumn/winter wardrobe. As well as stocking great, uni... See more
Company replied
Biscuit team always offer helpful sizing advice for online purchases and fabric feel info etc. They offer a great mix of labels, which is great for mixing up styles and prices! I’ve not been disappoin... See more
Company replied
Lovely candle set from Plum & Ashby arrived promptly and well packaged. I have tried calling the telephone number listed a number of times to enquire about an item and have only ever got an answe... See more
Company details
- Clothing Store
- Baby Clothing Store
- Jeans Shop
- Fashion Accessories Store
- Outerwear Store
- Women's Clothing Store
Written by the company
Biscuit Clothing and Living, three stores and an online webshop for the modern woman in Edinburgh and Glasgow. Womens clothing, gifts, books and accessories from a range of designer brands.
Contact info
132 Bruntsfield Place, EH10 4ER, Edinburgh, United Kingdom
- 01312242889
- jasmyn@biscuit.clothing
- www.biscuit.clothing
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Hasn’t replied to negative reviews
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Easy to order, nice staff.
Easy to order, helpful staff and no problem with returns when sizes didn’t fit.
Just what I had been hunting for and…
Just what I had been hunting for and couldn't find elsewhere. Comfortable, well cut, soft cord trousers. Too expensive to repeat, but perhaps they will see me out, I hope so!
Quick delivery & refund
I ordered online and the parcel arrived super quickly. Sadly, in this instance, the item I’d chosen didn’t suit me, so I returned it for a refund. The money was back my account very promptly. Biscuit has a great selection of clothing and I will be ordering again. Would definitely recommend them.
I received great service from Biscuit
I received great service from Biscuit. I ordered 3 items but unfortunately had to return 2 but kept the third which is a beautiful maxi dress. The dispatch and return were prompt and also the refund. A great service and I shall certainly use Biscuit again.
I’m always very satisfied when I order…
I’m always very satisfied when I order from ‘Biscuit Clothing’ the items are always packed well and the clothes are reasonably priced in the sale. The returns process is also easy which makes ordering online a better experience.
A really good online retail experience
A really good online retail experience. My item arrived quickly and although it was too big and I returned it, there was no fuss or bother. Communication was good. I would recommend this company as I had a reliable, trustworthy, hassle-free, honest experience.
Quality clothes from unusual labels
Good quality clothes from labels not available in most shops. Regular sales which make for good value purchases.
Delivery very prompt
Delivery very prompt, regrettably I did not keep my order as the Jeans did not fit me properly, but the service I received from Biscuit was excellent. No issues at all.
Order arrived
Order arrived , on time, as expected , very pleased with my purchase - thank you
Very good fast dispatch
Always a good experience
Always a good experience. Communication, quality of clothes & delivery/packaging with care
Quick to deliver slow on a refund !
Quick to deliver slow on a refund !! Like the clothes !
Excellent service from this fabulous…
Excellent service from this fabulous boutique. Beautifully wrapped and a speedy delivery. Thank you
Excellent customer service
Thank you to all the staff .I’am very…
Thank you to all the staff .I’am very pleased with my Ichi top.They are are very good in letting you up to date.
Inspiring boutique!
I’ve been buying from this boutique for a while now, unlike other Scottish boutiques their conscious outlook is inspiring. The staff, stock and refund policy is fantastic! If you’re reading my review, check out her beautiful boutiques.
Very good service
To ring up to ask about a dress , and to speak to a very helpful person , so refreshing, and the dresses arriving , in a short space of time , well done Biscuit , other retailers could learn a lot from you . Thank you
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