Biscuit is amazing. I’m obsessed with their coolbrands & brilliant sales. Customer service is so helpful & I have returned time & time again to this trusted Scottish boutique. Refunds are slow but ref... See more
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See what reviewers are saying
I love Biscuit and recently ordered the Yaya Fringed Cardigan and Nooki Free Bird Cream Embroidered Waistcoat. Both are fantastic additions to my autumn/winter wardrobe. As well as stocking great, uni... See more
Company replied
Biscuit team always offer helpful sizing advice for online purchases and fabric feel info etc. They offer a great mix of labels, which is great for mixing up styles and prices! I’ve not been disappoin... See more
Company replied
Lovely candle set from Plum & Ashby arrived promptly and well packaged. I have tried calling the telephone number listed a number of times to enquire about an item and have only ever got an answe... See more
Company details
- Clothing Store
- Baby Clothing Store
- Jeans Shop
- Fashion Accessories Store
- Outerwear Store
- Women's Clothing Store
Written by the company
Biscuit Clothing and Living, three stores and an online webshop for the modern woman in Edinburgh and Glasgow. Womens clothing, gifts, books and accessories from a range of designer brands.
Contact info
132 Bruntsfield Place, EH10 4ER, Edinburgh, United Kingdom
- 01312242889
- jasmyn@biscuit.clothing
- www.biscuit.clothing
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Biscuit Clothing
Thank you for your 5-star review and hope our goods can delight you.
Definitely my favourite place to shop…
Definitely my favourite place to shop in Scotland. Beautifully curated selection of brands. Personal friendly service. Keep going back.
September 27, 2023
Reply from Biscuit Clothing
We really appreciate your kind words and we’re so happy to hear that you had a great experience. Hope to see you again!
Overheard a loud conversation between a…
Overheard a loud conversation between a mature sales assistant with dark hair and two other customers or her friends?
She made comments about all Romanians being chancers and thieves!! I left questioning why someone with such opinions felt comfortable sharing them so loudly in her place of work. Uncomfortable experience.
October 6, 2023
Unprompted review
Reply from Biscuit Clothing
Thank you for taking the time to leave us a review. Naturally we are shocked to read your feedback, particularly as these allegations do not align with our core values or beliefs at Biscuit. Please trust that we take all feedback very seriously and as such, will investigate this matter internally. We continuously strive to create a warm and welcoming environment for all who shop with us and are disappointed indeed to hear that you feel this was not your experience.
Always tasteful like a biscuit
September 26, 2023
Reply from Biscuit Clothing
We see what you did there ;)
Excellent customer service and prompt…
Excellent customer service and prompt refund on returned items.
September 14, 2023
Reply from Biscuit Clothing
Thank you for your fantastic review - we are so happy to hear that you have been happy with the service received.
A most successfull purchase made …
A most successfull purchase made helpfully enabled by Jill. No pushiness or haste, my own comments being listened to acutely.
September 18, 2023
Reply from Biscuit Clothing
Thank you for your fabulous review - we will pass this on to the lovely Jill!
Lovely clothes
Really quick delivery and a great price. I really love Biscuit’s range of products and wasn’t disappointed again.
September 20, 2023
I love popping in this shop
I love popping in this shop, wonderful service from all and such a fabulous selection of brands!
September 30, 2023
Unprompted review
Amazing service from Karen and Marie
Amazing service from Karen and Marie - thank you!!! We’ll be back beautiful clothes and great advice!
Karen and Eileen
September 29, 2023
Unprompted review
Great service
September 7, 2023
Fast shipping to USA
Fast shipping to USA. Would definitely order from this company again.
September 12, 2023
Efficient no & nonsense
August 30, 2023
Cheshire Lady
This is a really good website lots of choice, good quality, have ordered several items they arrive well packed and have a thank you slip which is a really nice touch. No doubt I will purchase again,
August 8, 2023
Loved what I ordered
Loved what I ordered! I shop Biscuit in Bruntsfield - my favourite clothing store! The staff are brilliant, friendly and make shopping there a joy.
September 1, 2023
Really happy with my purchase
Really happy with my purchase and great to be able to pick up in store and save on shipping. Best part was collecting my clothes though, so beautifully wrapped in tissue paper and carefully put in a bag for me. Felt really luxurious. Would definitely shop there again.
August 30, 2023
Fantastic service
Fantastic service, on an excellent product. Sadly item damaged by Royal Mail and Amanda at Biscuit was just amazing in sourcing a replacement and getting the item to me extremely swiftly. Superb customer service. I would highly recommend this company and the excellent range of quality clothing.
Thank you, Biscuit.
August 25, 2023
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