Biscuit is amazing. I’m obsessed with their coolbrands & brilliant sales. Customer service is so helpful & I have returned time & time again to this trusted Scottish boutique. Refunds are slow but ref... See more
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I love Biscuit and recently ordered the Yaya Fringed Cardigan and Nooki Free Bird Cream Embroidered Waistcoat. Both are fantastic additions to my autumn/winter wardrobe. As well as stocking great, uni... See more
Company replied
Biscuit team always offer helpful sizing advice for online purchases and fabric feel info etc. They offer a great mix of labels, which is great for mixing up styles and prices! I’ve not been disappoin... See more
Company replied
Lovely candle set from Plum & Ashby arrived promptly and well packaged. I have tried calling the telephone number listed a number of times to enquire about an item and have only ever got an answe... See more
Company details
- Clothing Store
- Baby Clothing Store
- Jeans Shop
- Fashion Accessories Store
- Outerwear Store
- Women's Clothing Store
Written by the company
Biscuit Clothing and Living, three stores and an online webshop for the modern woman in Edinburgh and Glasgow. Womens clothing, gifts, books and accessories from a range of designer brands.
Contact info
132 Bruntsfield Place, EH10 4ER, Edinburgh, United Kingdom
- 01312242889
- jasmyn@biscuit.clothing
- www.biscuit.clothing
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Just like photos
I ordered two items and both fit true to size, look just like photo and are gorgeous! My items arrived in a week and I'm a happy bunny!
goods excellent quality and fit at the…
goods excellent quality and fit at the right price. staff online and in shop went out of their way to be helpful when I asked for an online order to be redirected.
Great service and helpful when speaking…
Great service and helpful when speaking on the phone. Product arrived on time. Good to have extended Christmas returns.
Lovely shop
My second order from Biscuit and it won't be my last, really lovely shop I only wish I lived closer and could actually visit instore...really impressed with delivery and the packaging is gorgeous 😍
Lovely company
Lovely company. Quick delivery, nicely packaged and responsive to questions
Lovely staff
Lovely staff. My size was not available in store so they ordered it for me online. I received an email when it arrived in the store
Delighted with my top
Part 2 coat
Clear, straightforward website. Good description of the coat, all sizes and colours available. Prompt delivery.
And new customer discount. Very pleased and can recommend.
Super quick delivery and lovely dress-…
Super quick delivery and lovely dress- exactly as described and beautifully packed
Great shopping experience
Fantastic website with excellent choice. The extensive range appeals to everyone, all styled to perfection. Wish I lived nearer to your shops.
Extremely fast delivery and best price…
Extremely fast delivery and best price found online. Delighted with my purchase too !!
I got a discount when I bought an item…
I got a discount when I bought an item online. Happy with the company and the quantity and range from Biscuit
Fantastic internet communication
Fantastic internet communication. Kept upto date with details of purchase. Quality of product was amazing. Package was immaculate and delivered promptly. Definitely recommend.
Again the variety of clothes and the…
Again the variety of clothes and the helpfulness of staff

Reply from Biscuit Clothing

Reply from Biscuit Clothing
So happy with my Part two dress from…
So happy with my Part two dress from Buscuit, got the last one and it came in a couple of days.

Reply from Biscuit Clothing
Lovely clothing
Lovely clothing - burnt orange slip over looks great on my wife. Purchased online - very easy and delivery was hassle free. Very satisfied.

Reply from Biscuit Clothing
Very quick delivery
Very quick delivery
I got 15% off for signing up
So pleased with my bellerose coat ticks all the boxes for me.
I would definitely shop with biscuit clothing again.

Reply from Biscuit Clothing
Good experience although expensive
The lady in the shop was very helpful and I like what I bought.
Since then I have seen what I bought for less EUR than I paid GBP in a very expensive store in Vienna. The UK is soooooo expensive.

Reply from Biscuit Clothing
Ordered Saturday received Wednesday…
Ordered Saturday received Wednesday with information on its whereabouts on route 😊

Reply from Biscuit Clothing

Reply from Biscuit Clothing
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