Biscuit Clothing Reviews 

My coat arrived in no time, very pleased with the service and my purchase

Item as pictured and described and despatched really fast. Love the brands Biscuit stocks.

Love this company
Their prices are very competitive
Items arrive realky quickly and its like opening a present when the goods arrive… so beautifully packed.
Def would recommend !

All great lovely clothes and a quick delivery

Great experience as always. Biscuit Clothing always have the most amazing selection and very quick postage.

Love my boots and delivery was nice and quick.Very happy 😊

This shop is fantastic. My wife and I visited and were greeted by the wonderful friendly staff. They have a fantastic range of clothing and surely something for everyone. A gem.

Prompt delivery, good communication, highly recommend.

Hole in jumper. Had to return.

Arrived in time for Christmas and at a great price so happy, thanks guys x

As ever, happy with my recent online purchases beautifully packaged and promptly delivered. I always order online with confidence knowing the quality of the brands at Biscuit are top notch, and if there should be an issue I know the staff will offer a refund or replacement. Amazing team ⭐️ Fabulous brands ⭐️

I ordered from Biscuit online after finding out that their Thistle Street shop had closed on a recent trip to Edinburgh, though it’s still listed on the website. I can’t fault their service at all and my order was shipped quickly.
I am a bit disappointed with the quality of a Project AJ117 jumper that I bought however, it has bobbled after one wear. I’m not sure if this is an anomaly as I have bought other items from this brand that I absolutely love.

Quick service, great boots, thanks

I feel unfairly treated by Biscuit.

I recently purchased a £200 blouse which arrived folded may times until it was small and compact enough to fit into an A5 envelope leaving it in a very creased and a dishevelled, unwearable state. I really believe at this price the blouse should have arrived in pristine condition. Cramming it into a small envelope then expecting the customer to first not be massively disappointed then to have to rectify the problem is disrespectful to both customer and product. This experience has not only caused me cost and inconvenience but has shattered my confidence in the care of products and service offered by Biscuit.

The blouse looked shabby and unwearable and when I wrote to customer services I was told that the blouse could be ironed. I’d already read the wash label and as I had pointed out to customer service, the delicate viscose fabric looked as if ironing may ruin the fine plisse ridges of the fabric. Not a risk I was willing to take nor should I have to do this. I appreciate that there will be some minor creasing when receiving shipped clothing but a full-scale rescue of the item should not be up to the customer and certainly not at this price.

My request for Biscuit to cover the cost of return as a gesture of goodwill was turned down telling me that they are a small independent business. It is reasonable to expect a business, however large or small, to refund the postage for an unwearable item. I ended up a total of £14.20 out of pocket (£10 for delivery + £4.20 for return)

Marie & Karen were very helpful and professional. They made me feel welcome and they were very friendly.

Excellent choice excellent quality very helpful staff

Thank you Biscuit for my belt and lovely jumper. They arrived very promptly and I was notified that they would be arriving separately. They both came a day apart and I have been wearing the belt ever since! Lovely quality and you stick a lot of my favourite brands so I’m sure I will be back .

Brilliant company! .Efficient delivery and carefully packed item! Very happy customer.